Nothing.

The hotel was clean and comfortable, but their biggest asset is the staff, in particular in the dining room. All were very pleasant and helpful. The sweets in the fridge were a nice touch.

Stayed in June 2024

Great for football fans and view from room was amazing

Stayed in June 2024

Football pitch on the top floor. View of Manchester United Stadium, clean, helpful staff

Stayed in June 2024

The staff were excellent and made my son’s birthday extra special. Special mention to the ladies on reception Chris Hull and Ellen Woodcock for going above and beyond

Stayed in June 2024

Good location, staff attentive

Stayed in June 2024

Nothing really thought the room would be bigger as when I upgraded it said there would be a sofa and was as a sitting area . We did not have a sofa

Clean friendly and helpful staff

Stayed in May 2024

All good

The location

Stayed in May 2024

The good menu was a bit basic.

Good location from Manchester and Trafford Centre. On the doorstep of Old Trafford.

Stayed in May 2024

Could do with pool tables, darts etc

Location

Stayed in May 2024

Nothing.

Lovely friendly staff, spotless hotel. Popping candy in the fridge! Good location for the Lowry.

Stayed in May 2024

Price of Breakfast

Clean, comfortable, convenient location

Stayed in May 2024

Nothing

The location was amazing and the beds were very comfortable. The staff were friendly and very helpful.

Stayed in May 2024

Great

Great

Stayed in May 2024

Cannot think of anything to be honest.

We went to watch the FA cup football and for a nice weekend away. We watched the FA cup final in Cafe Football and we are so glad we did. The atmosphere was crazy and food was lovely. We will definitely be coming again. Thanks again to Lauren who made our stay extra special. All staff were great though. We heard a staff member in Cafe football saying he loves working there and likes it because everyone there wants to be there. Thought that was so nice to hear. Would highly recommend getting a stadium view room. We had a great time people watching haha

Stayed in May 2024

Before arriving at the hotel - I attempted to call by phone - it took too long to be answered - eventually answered by a female whose manner was quite abrupt. I asked a further question - when she wasn’t able to assist - she transferred me to reception, but managed to cut me off. I didn’t try again. After the match (womens) we found the bar was extremely busy and cramped - it was a disappointment that there was not an alternative lounge to sit in - as a friend was meeting us at the hotel. The upstairs lounge seemed out of bounds and basement bar was closed.

Good location Great staff - reception, bars & restaurant. Good food. Good size bedroom Comfortable bed Excellent shower

Stayed in May 2024

Staff excellent Linc was good my grandson loved him.

Room, breakfast and location was good. However, the only thing I would comment on is the pitch facilities upstairs, notwater, machine not working, chair damaged could do with a bit of TLC

Stayed in May 2024

Being charged for car park.

The location was fab, the view of the stadium from our room was amazing! Heaven is great, my son loved going up there multiple times.

Stayed in May 2024

If there was one thing which was frustrating and that is the 3pm check in time. But totally understand there is only a small window to get rooms cleaned and ready from the night before. And the standard of the rooms with cleanliness was amazing

Breakfast was lovely and freshly cooked and hot not like a lot of other hotels which are just placed on a hot plate. Quality food products used also

Stayed in May 2024

Everything was just perfect from the time we got there up until the time we left the staff were very welcoming and helpful

The location was very good. And the breakfast was excellent and I wouldn’t hesitate in staying again

Stayed in May 2024

N/A

Neatly and clean 👌 ✨️ 😍 Close proximity to old Trafford

Stayed in May 2024

The shower only had overhead water fall no hand held or option not to get hair wet

Great location. Clean themed hotel

Stayed in May 2024

My wife and I had a really great time staying at this hotel. It's a few steps outside of Old Trafford and we had a great view of the stadium from our room. The staff were friendly and welcoming. The location made going to our stadium tour and visiting Old Trafford a breeze. The hotel also held our bags for a few hours while we did the stadium tour, even though we had already checked out. Would definitely visit again.

Stayed in May 2024

There is nothing to dislike for any true fan, the suites can be slightly costly but having experienced it first hand I can say the thought put into it and the experience of staying there makes it worth every penny!

Absolutely everything! The location is amazing, right on the doorstep of Old Trafford and waking up to a stadium view was just breathtaking! The bed was so comfortable and the Class of ‘92 rooms’ decor was fantastic, the signed shirts on the wall were just the added extra touch!! And the daily restocking of the complimentary mini fridge was an excellent gesture to give you even more of the good feels! :)

Stayed in May 2024

Breakfast was awesome, and also the staff at breakfast. Especially Link. The location was incredible. Close to the tram stop, and literally opposite old trafford.

Stayed in May 2024