Bugsbys Way, Greenwich, London, SE10 0GD, United Kingdom
#513 of 1,012 hotels in London
Guests' ChoiceBased on 6912 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
7.8
Staff
8.8
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 20 May 2024
Mario
United StatesAC needs to be in good working condition.
Heat location
Stayed in May 2024
Reviewed: 20 May 2024
Holly
United KingdomHotel staff were really friendly, beds comfy, and room was very clean.
Stayed in May 2024
Reviewed: 20 May 2024
Judith
United KingdomCost was too high for one night (£240). The area it is in is rough and it look shabby from the outside
Clean rooms, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Leigh
United KingdomTV didn’t work.
Clean, comfortable. Shower good. Sound insulation good. Breakfast good.
Stayed in May 2024
Reviewed: 20 May 2024
Colin
United KingdomBacon and sausages at breakfast seemed very cheap and looked grim! Not for me…. Orange juice seemed watered down. Coffee machine was so sweet and poor too. Tea / tea bags okay. The rest seemed okay. Ut breakfast quality was basically a bit of let down..
Location and cleanliness. Room fair size..
Stayed in May 2024
Reviewed: 20 May 2024
Nicola
United KingdomDirections from booking.com does not take you straight there
Super friendly staff
Stayed in May 2024
Reviewed: 19 May 2024
Olwen
United KingdomAir con wasn’t working but we were notified and could have fans if needed
Good location for the O2, great complimentary breakfast, friendly staff and clean hotel.
Stayed in May 2024
Reviewed: 19 May 2024
Fenton
United KingdomOnly 1 member of staff on reception desk booking people in which seemed to be a really busy time long queue
Nice clean room friendly staff
Stayed in May 2024
Reviewed: 19 May 2024
Claire
United KingdomGreat food and location
Stayed in May 2024
Reviewed: 19 May 2024
Anka
PolandAC not working (under maintenance at the time).
Comfy bed. Great staff. Short distance to O2 and North Greenwich.
Stayed in May 2024
Reviewed: 18 May 2024
Ali
United KingdomCommunal areas were very uncomfortable looking. Very dark and no character.
Bed was lovely and comfortable
Stayed in May 2024
Reviewed: 18 May 2024
Martin
United KingdomConvenient for hospital
Stayed in May 2024
Reviewed: 17 May 2024
Matthew
United KingdomRoom was supposed to have air conditioning, this did not work and the room was very hot!
Friendly staff and good quality breakfast included!
Stayed in May 2024
Reviewed: 17 May 2024
Peter
United KingdomNothing
Friendly staff, comfortable stay and excellent location for visiting the O2 and Greenwich.
Stayed in May 2024
Reviewed: 15 May 2024
Charlotte
United KingdomGreat location. Very clean rooms, and everything you needed.
Stayed in May 2024
Reviewed: 15 May 2024
Rebecca
United KingdomThe toilet needs to be upgraded. Toilet roll holder breaking easily.
Brilliant location walking distance from the o2.
Stayed in May 2024
Reviewed: 15 May 2024
Alberto
ItalyNothing specific. Location is very useful in order to move but not super amenable. The room was a bit too hot. Good for those who are in London for work duties.
I have spent one night there due to work duties. Excellent internet connection, quite large room and very good breakfast. Super friendly staff. The hotel is located close to O2 arena and the Jubilee line. So, the location is very useful in order to use public transportations even though it is not super amenable. Excellent price. Overall very good experience...to advise for those having work duties in that area.
Stayed in May 2024
Reviewed: 14 May 2024
Jo
United KingdomI think the price for the 3 of us was quite high I would have liked more vegan options at breakfast and some water in the room
the staff were excellent. Would definitely recommend to other travellers because of the hard working, friendly and helpful staff. Thy were lovely thank you. We went to see Elbow at the O2 so the room was a great base, only about a half mile walk.
Stayed in May 2024
Reviewed: 14 May 2024
Stephen
United KingdomRip-off price of snacks and sweets. £1.50 for a small chocolate bar which would normally sell for around 70p. Such petty profiteering makes little sense when I'd already paid nearly £400 for two nights.
Room was clean and tidy. Bed was comfortable. Staff were friendly. Breakfast was exceptional. Perfect location for visiting the O2 and for seeing sights in Greenwich such as the Cutty Sark.
Stayed in May 2024
Reviewed: 14 May 2024
Gary
United KingdomAll good.
Helpful staff especially when we had problems with the tv and they moved our room straight away. Although the air con did not work in new room. But no real problems.
Stayed in May 2024
Reviewed: 13 May 2024
Tom
United KingdomLocation ideal for the O2 arena Rooms well appointed and clean Parking available
Stayed in May 2024
Reviewed: 13 May 2024
Tracy
United KingdomThere was a horrible smell in the hotel on our arrival, it was so awful you couldn’t stay in it for long, but it was gone the day after
The location and breakfast
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomN/a
It was all very nice
Stayed in May 2024
Reviewed: 12 May 2024
Melvyn
United KingdomBar prices a rip off, and shower pressure not great.
Location was good for the O2, room was quiet and comfortable.
Stayed in May 2024
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