31 Loch Promenade, Douglas, IM1 2LY, United Kingdom
Based on 313 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 5 June 2024
Kim
AustraliaConvenience and comfortable
Stayed in June 2024
Reviewed: 5 June 2024
Laura
United KingdomStaff were really friendly and helped us out with all our questions as it was TT week.
Stayed in June 2024
Reviewed: 22 May 2024
Tosh
United KingdomStairs but knew about them before booking.
Location.
Stayed in April 2024
Reviewed: 15 May 2024
John
IrelandCentral location, good breakfast
Stayed in May 2024
Reviewed: 12 May 2024
Jude
United KingdomNothing
A lovely cosy room with a sea view. Very comfy bed. Late arrival from the ferry due to weather. Clear instructions re Self check in due to to the time of night
Stayed in April 2024
Reviewed: 12 May 2024
Stephen
United KingdomAll was fine
Brilliant location for a relaxing weekend
Stayed in April 2024
Reviewed: 11 May 2024
Rosemary
IrelandRoom at side of lane way just over service area - very noisy this morning from 6am bins etc …. Was too expensive to upgrade. View from window was the wall of next building about 10 feet away - nothing else. Up 6 flights of stairs - we were ok with that but tired after fabulous day walking. Guy on reception had no local knowledge eg. Where is the train station???
Location was great. Close to bus station - great views across the bay. 20 minutes walk to electric train station along sea front. Shopping street right behind hotel
Stayed in May 2024
Reviewed: 9 May 2024
Ruth
United KingdomNot the hotels fault we were warned but there were no lifts & a lot of stairs . However the staff were more than happy to help with carrying cases etc up for us & down on leaving. So no worries
We went to stay in Isle of Man as our son was getting married there 👍 He suggested the hotel as it was near a lot of facilities (eg. Buses, shops, promenade, eating places) & we were happy with that 😀
Stayed in May 2024
Reviewed: 8 May 2024
Jay
United KingdomNo view
Good location
Stayed in May 2024
Reviewed: 8 May 2024
Robert
United KingdomClean room. Breakfast supplemented. Sea view
Stayed in May 2024
Reviewed: 30 April 2024
John
United KingdomGood position, clean and comfortable. Friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Lucy
United KingdomThe shower leaked
The location
Stayed in April 2024
Reviewed: 16 April 2024
Jain
United KingdomA lovely old Victorian building with many original features.
Stayed in April 2024
Reviewed: 15 April 2024
Andrew
United KingdomNo lift
Location
Stayed in April 2024
Reviewed: 7 April 2024
Michael
United KingdomRooms but small
Close to town on seafront
Stayed in April 2024
Reviewed: 6 April 2024
David
United KingdomNot much, just the lack of a lift, but hotel still fine.
Very clean and well presented property with very pleasant staff. The room was fabulous, loads of space and a very large comfy bed, with a view to kill for. Would love to have tried the breakfast but had to be at the port early to catch the ferry.
Stayed in April 2024
Reviewed: 30 March 2024
Graham
United KingdomNo breakfast location perfect
Stayed in March 2024
Reviewed: 17 March 2024
Louise
United KingdomNothing really.
Location on the front was just great! lovely sheets and towels. All items in my room I could possibly need iron & board, hair dryer, tea/ coffee, extra blanket & pillow. Even fan and heater.
Stayed in March 2024
Reviewed: 11 March 2024
Chris
United KingdomNothing it was great
We got great value for where we stayed in the heart of Douglas. The room was cozy and clean with a huge king size bed. Staff were very friendly and helpful
Stayed in March 2024
Reviewed: 18 February 2024
Paul
United KingdomWifi kept dipping in and clean
Location
Stayed in February 2024
Reviewed: 1 October 2023
Claire
United KingdomLocation, super friendly and helpful staff.
Stayed in October 2023
Reviewed: 25 September 2023
Mike
United KingdomI've never been to a hotel with it's own fairy - the cake fairy left a different cake every day without fail. Good breakfasts, stunning view over the bay and a very luxurious room.
Stayed in September 2023
Reviewed: 20 September 2023
Richard
United KingdomWe were on the top floor and there was no lift, so a bit tiring for my pensioner father, but we managed ok.
Nice, friendly hotel. Right on the promenade, with a bar and good breakfast. Nothing fancy but ideal for a base to stay for the Manx GP.
Stayed in August 2023
Reviewed: 19 September 2023
Colin
United KingdomNo lift but see above
All good and fantastic view Excellent help from receiption with storng suitcases and also staff taking suitcased up and down stairs We liked the extra touches e.g. home made biscuits with the tea and coffee in the room
Stayed in September 2023
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