Nothing

The location is exceptional, i requested a view and Jan replied to my message that they will accommodate this and they did. I had a very nice view. The bed mattress is very comfy. The whole stay was excellent

Stayed in April 2024

Cold weather

Lay out and attractions at hand

Stayed in April 2024

We had a towel with blood on it, which wasn't great, but we understand that these things happen, would have been nice to be able to get food a bit later

Easy check in, helpful staff, comfortable rooms, nice breakfast

Stayed in April 2024

Breakfast was slightly over cooked

Stayed in April 2024

Nothing

Location is great, room a good size, breakfast good with choice of cooked breakfast,cereal, pastries,panckes and more,staff very welcoming and extremely helpful and very approachable. Easy walking distance to dock,ferry terminal, restaurants/pubs, shopping and other sightseeing venues.

Stayed in April 2024

Nothing

Perfect

Stayed in April 2024

The area

Stayed in April 2024

Super location, super clean, super staff

Stayed in April 2024

Nothing

Location , staff

Stayed in March 2024

was given 2 single beds yet were married and I request a double, this was changed once we asked, but we walked a lot before we sorted it. Noisy in the morning from 6am due to bars under our window room 489 dragging and emtying bottle bins

The hotel is a lovely building. still shows original features. I like the fact you get a free breakfast which is amazing. The rooms are very spacious, comfy and have all you need. Nice views. The reception and bar etc is on the 2nd floor. This is also where you have breakfast. The locations so great for the m&s arena and the docks, beatles experience etc. Parking - the site states a few car parks, we chose the Albert dock car park, which you do get discounted to £12. But, it says to press the button, but you still have to find the office which is right at the other end of the huge car park, so just go there first.. easier.

Stayed in April 2024

Nothing

Location : breakfast : staff

Stayed in April 2024

If you're planning a trip to Liverpool and want a comfortable, convenient, and memorable place to stay, Holiday Inn Express Liverpool - Albert Dock should be at the top of your list. This charming hotel, housed in a beautifully restored 19th-century warehouse, combines modern amenities with a touch of historic charm. **The Rooms** Holiday Inn Express Liverpool - Albert Dock offers a range of rooms that cater to both leisure and business travelers. The rooms are spacious, clean, and tastefully decorated, providing a relaxing retreat after a day of exploring the city. Many rooms feature stunning views of the iconic Albert Dock, adding to the unique atmosphere of the hotel. With cozy beds, modern amenities, and ample space, you'll have everything you need for a comfortable stay. **The Staff** One of the standout features of the Holiday Inn Express Liverpool - Albert Dock is the exceptional staff. From check-in to check-out, the team is known for their friendliness and helpfulness. They go the extra mile to ensure that guests have a pleasant experience, offering tips on local attractions, assisting with any requests, and providing prompt service with a smile. It's this level of personal attention that makes guests feel at home. **Cleanliness and Safety** In today's world, cleanliness and safety are paramount, and the Holiday Inn Express Liverpool - Albert Dock takes this seriously. The hotel maintains high standards of cleanliness throughout the property, from the rooms to the common areas. Guests can feel confident that their stay will be not only comfortable but also safe. **Location** Situated in the heart of Liverpool's historic Albert Dock, the hotel is ideally located for exploring the city's top attractions. You'll be within walking distance of The Beatles Story, Tate Liverpool, and the Merseyside Maritime Museum.

Stayed in April 2024

Nothing

Friendly staff & great location

Stayed in March 2024

Great view of the river in a comfortable room at such a fabulous price.

Stayed in March 2024

Our bedroom carpet did need a clean

Large light rooms, well equipped. Good choice at breakfast, friendly helpful staff

Stayed in April 2024

With having wheelchair main entrance door could be better as difficult to open and manage a wheelchair. Also ordered food and waited over half hour and our starter came with the main coursr only trivial but we were going to theatre

Staff v.helpful breakfast fab, had an accessible room and plenty of room for mum and her wheelchair

Stayed in April 2024

No safe in the room

Everything

Stayed in April 2024

Breakfast... Bit chaotic and very closed in.

Lovely staff. Nice location. Beautiful views of the dock

Stayed in April 2024

Very uncomfortable and small bed. Parking was very expensive

Fantastic location, friendly staff

Stayed in April 2024

Excellent location for the M&S Bank Arena, literally across the road!

Stayed in April 2024

Breakfast was a little disappointing. Scrambled eggs and Cumberland sausage wouldn’t be our choice so made breakfast limited. Breakfast Room was very hot too. Room was quite stuffy.

Great location and lovely clean room

Stayed in April 2024

Drinks at bar very expensive

Very nice breaky. Location fab

Stayed in April 2024

Nothing it was superb.

The breakfast was really tasty. All very hot as was the coffee out of the machine.

Stayed in April 2024

N/A

Spaciousness and decor, an old warehouse conversion.

Stayed in April 2024