- the Brasserie Blanc restaurant's dinner experience was poor. The kitchen had forgotten our order and then after a really long wait after starters (close to an hour), my specific dish, the grilled hake fish, was terrible - tasteless fish, super watery white wine sauce, irrelevant vegetables just dumped in ... not at all worth the wait and the price they charged for the dish. It completely spoilt our fine dining mood and experience we were looking forward to. - the cot provides no linen or mattress with the cot, you are supposed to bring along with yourself for your baby. Also, this policy is not visible anywhere while booking. - for breakfast, nothing to wow you, only basic English breakfast items like grilled tomatoes, bacon strips, scrambled eggs, sausages, etc. If you'd like any other egg dishes like Benedict, you have to order from the a la carte menu at extra charge. - not a negative but some spa facilities or an indoor pool too would have been amazing.

+ Fantastic location, super close to the beach and main pier, just 2 mins walk from the furnicular ride + Spacious room and very clean. Sea view was fabulous. + Provided cot and on request, an extra duvet as cot had no mattress + Nice breakfast restaurant ambience + Gorgeous outdoor pool overlooking the beach and the water temperature was a perfect 31°C (the outside weather was quite chilly (~16°C) + Onsite parking available

Stayed in May 2024

The service in the restaurant (Brasserie Blanc) was not of the expected standard. We were not offered drinks during Sunday lunch just had a jug of water on the table. Kept being told the waiter would be over in a minute. Showers in the outdoor pool changing rooms were only running cold water, both male and female. Other than that, a lovely place to stay.

Friendly reception staff. Lovely bathroom with toiletries and nice towels. Hotel is in a great location overlooking the sea with panoramic views. Beautifully warm outdoor pool.

Stayed in May 2024

The property was clean and well organised and good condition

We loved the location the room was outstanding loved the gym and the outdoor pool

Stayed in June 2024

N/A

The location of this property makes it worth the price you pay, we only had breakfast and evening drinks at the hotel which was really nice.

Stayed in May 2024

Paying for parking.

We loved it. Amazing location, gorgeous views and rooms

Stayed in May 2024

a sort walk in the rain to get to the room.

very comfortable hotel newly refurbished, spotless, very helpful staff. Enjoyed the special offer, a bit too expensive at full price though, location excellent, we had a see view room.

Stayed in May 2024

The fact I paid £650 for 2 nights and breakfast wasn’t included was a bit of a disappointment but other than that the hotel was beautiful.

It was very clean and the room was massive.

Stayed in May 2024

The pool was far too hot; there were people jumping in with their clothes on and kids were throwing food in the pool. The original room we got was nothing like the rooms advertised on Booking.com but eventually they founded us something better.

Cliff top and away from other hotels.

Stayed in May 2024

N/A

Nice and quiet hotel close to seaside. Delicious food in the restaurant in Mariott hotel. Very clean place I highly recommended this hotel.

Stayed in May 2024

Wi-Fi issues, Capuccino not included in the breakfast (first time in Mariott)

Location, staff, Thai restaurant nearby, price

Stayed in May 2024

Bed was not very comfortable although massive!

The room was spacious, and the mini fridge was a bonus. The bathroom was massive, plus great views over the sea. Clean. Lift right outside room. Breakfast was good with reasonable gluten-free options. The hotel was a short walk from the breach front.

Stayed in April 2024

Cottages very scruffy and in need of refurbishment.

Main hotel very tidy after refurbishment.

Stayed in May 2024

Waiting team in Braserrie Blanc forgot about my wife’s birthday candle/message two evenings in a row!

Stayed in May 2024

Water and milk not always replaced daily. Car park very tight.

Excellent room with sea views. We were particularly pleased with the modern decor.

Stayed in May 2024

The description of the rooms, booked a deluxe king room with an extra large double. When we arrive we were told they call their double rooms king rooms but the only have a double bed. They did move us for no charge but I have never been to a hotel where a king room is a double room.

LOCATION

Stayed in March 2024

Hotel couldn’t check us in until approx 18:30, we got 20% back on the room, but this really messed up our plans meaning due to our booked reservations we didn’t get into our room until gone midnight due to having non-changeable things booked. However we were pre warned by a few days, but we would have never booked if we knew check in was o late as the 20% was no good to us around our plans.

Stayed here for a birthday night out in Bournemouth. Good location, cheap taxis to the main night life area. Free parking in the hotel, just make sure you register your car. Rooms were good for what we needed it for. Cheap and cheerful.

Stayed in February 2024

Pool was an hour late opening. We ate in the resturant and although the food was OK it was not up to the standard it should have been . I had the hake and the sauce was like water

Nice location great facilities and staff.

Stayed in May 2024

Overall great, but some areas such as the cottage rooms rather tired and needing upgrade.

Location fabulous, staff very friendly and helpful. Cottage rooms characterful and homely and lounge and bar charming.

Stayed in May 2024

No espresso for free in the breakfast, bath while I prefer shower trays

Location sea view is priceless. Breakfast, the chalet style

Stayed in May 2024

No draw space no coat hooks

Fantastic views and very good restaurant

Stayed in April 2024

Charging guests for parking & internet, and including a service tip for meals was off-side.

Excellent position and views over the sea were superb.

Stayed in May 2024

We had an issue between Booking.com and the hotel where Booking (proven by a screenshot I took) had said breakfast was included in the price but the hotel said it did not. It was solved relatively quickly by the hotel granting complimentary breakfast which we are hugely grateful they did. It was embarrassing for us to have to argue our case for ten minutes in public view but the manager on that day did sort it out. Thank you.

Wonderful location with fantastic views out to see and along the coast.

Stayed in May 2024

Walking outside to get to your room and creaks on floor board almost every where your walking. Room was good and no noise while walking.

Location

Stayed in April 2024

Creaky floorboards in the room but very hard to avoid this given the age of the hotel. The walk to the rooms, we were given two options we choose the route across the car park which was a little odd.

The hotel is located right on the front and a close walk to the the Pier. Staff were great, very welcoming. The room had recently been refurbished to a high standard and what is most important to me, the bed was super comfy.

Stayed in May 2024