Caroline Street, Birmingham, B3 1UG, United Kingdom
#17 of 72 hotels in Birmingham
Guests' ChoiceBased on 5437 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.3
Staff
9.0
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 28 February 2024
Craig
United KingdomConvenient location, you know what you’re getting and get what you’re expecting
Stayed in February 2024
Reviewed: 28 February 2024
Fidelis
United KingdomThe ease with which the facilities were operated technologically
The electronic gadgets and how the property was controlled using technology
Stayed in February 2024
Reviewed: 26 February 2024
Orisalade
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 26 February 2024
Rayla
United KingdomPeople drunk hanging around in the corridors outside the room and in the lobby downstairs, noise outside room till 3.30am
Room was really nice a bit compact but had all facilities of an apartment
Stayed in February 2024
Reviewed: 26 February 2024
Diane
United KingdomNo kettle in room. Paid coffee & tea available in reception but machine was a little temperamental!
Absolute bargain - compact room but very comfortable and reception staff were friendly and helpful. Plenty of on-street parking available right outside the hotel.
Stayed in February 2024
Reviewed: 26 February 2024
Lisa
United KingdomMix up over upgrade but staff sorted it out well.
Great value, polite staff and comfortable stay.
Stayed in February 2024
Reviewed: 24 February 2024
Jord
United KingdomAir con was better before the app, I found the room a bit too warm and stuffy. The showerhead had a few blocked/wonky holes
I've always liked the bloc
Stayed in February 2024
Reviewed: 23 February 2024
Lauren
United KingdomLovely hotel. Very modern and nice decor. We booked a superior double and it was the perfect size. Nice touch with the coffee machine, biscuits and complimentary water. Very convenient to be able to control things from your phone and the iPad by the bed.
Stayed in February 2024
Reviewed: 23 February 2024
B
United KingdomNothing
First time staying in a Vista Plus room and will definitely book this again! Perfect room for a night or two, great location in town, staff super friendly and helpful. Thanks!
Stayed in February 2024
Reviewed: 23 February 2024
David
United KingdomThe pillows were awful so uncomfortable I couldn’t fall sleep untill 4 am. And I showered before bed. So getting up to use the toilet I had wet feet not pleasant in the middle of the
Great location for me. Hotel was great bed was comfortable room was fabulous. And great telly
Stayed in February 2024
Reviewed: 23 February 2024
Lauren
United KingdomSpacious
Clean, modern
Stayed in February 2024
Reviewed: 22 February 2024
Donata
United KingdomBathroom and toilet together
Clean tidy
Stayed in February 2024
Reviewed: 19 February 2024
Ian
United KingdomTwice ive arrived to an empty front desk and waited 20 mins to check in.
Beautiful design and very fresh clean feeling, First time usuing the app which you use your phone to open doors lifts etc its pretty cool!
Stayed in February 2024
Reviewed: 18 February 2024
Grace
United KingdomSlightly overpriced
Clean and modern
Stayed in December 2023
Reviewed: 18 February 2024
Sara
United KingdomNeeds a towel rail somewhere in the bathroom. Incredibly small space. Nowhere to unpack clothes to, not a single drawer and barely enough floor space to open suitcase. Bed not made daily.
Great location, very secure. Very simple room but very comfy. Good shower. Cool app for controlling everything. Towels renewed daily.
Stayed in February 2024
Reviewed: 17 February 2024
Phoebe
United KingdomThe bathroom - very small, is a wet room that includes the toilet. If you have a shower the toilet and sink gets very wet due to how small the room is
Comfy bed Can connect Netflix to the Tv Keyless key card
Stayed in February 2024
Reviewed: 13 February 2024
Brenda
United KingdomCould have had tea and coffee in room
Clean and inexpensive
Stayed in February 2024
Reviewed: 13 February 2024
Aisha
United Kingdom- The iPads used to control lighting and ambience lagged severely. Thankfully, light switches were provided and we used these more often. - Toilet paper was quite thin. - Some amenities supplied felt slightly inadequate — there was no dish-washing sponge, dish drying towel or toilet brush.
+ It was extremely comfortable. + Apartment was even more spacious than the pictures suggested. + It was a short walk to the metro that takes you into the main city in just 5 minutes. + The place felt high-tech and cool. Didn’t feel like we were in Birmingham! + Having two TVs (one in living room, one in bedroom) was amazing. Bonus points because they were smart TVs with streaming services and screen mirroring feature. + It was so well-cleaned — the first place we have ever stayed that actually had clean TV remotes. + Shower was great and easy to use. + Location was easy to find by delivery drivers.
Stayed in February 2024
Reviewed: 12 February 2024
Martin
United KingdomVery clean Only problem for people that don’t have smart phone
Stayed in February 2024
Reviewed: 12 February 2024
Francesco
ItalyI booked a room without window but going back I would not repeat the same choice (it was stated during reservation process so it was my mistake)
Staff was friendly and helpful. The app for room controls is nice and easy to use. Hotel is in good position.
Stayed in February 2024
Reviewed: 12 February 2024
Alex
United KingdomThe pillow was a bit too stuffed up for me but I’m just very picky
I like the fact it’s very modern and the staff were amazing.
Stayed in February 2024
Reviewed: 11 February 2024
Tom
United KingdomThe rooms were TINY! And no tea/coffee in rooms was a shame.
Great fixtures and fittings and spotlessly clean. The design was quite cool and the location was excellent.
Stayed in February 2024
Reviewed: 11 February 2024
Sally
United KingdomThe bathroom!.. It's designed as a wet room. With a glass door to the bedroom, which is only fosted out in the middle. Not much privacy once you're inside. Also, pet hate of mine.. no where to hang your towel up while you're showering, so it gets soaked!
The location was excellent, very quiet too. The hotels security was exceptional. The rooms were clean and tidy. All the staff were very welcoming and helpful.
Stayed in January 2024
Reviewed: 10 February 2024
Joanna
United KingdomThe rain!!!!
Excellent value for money
Stayed in February 2024
Reviewed: 9 February 2024
Vicky
United KingdomThere really isn’t anything we didn’t like. We had a basic room with no window. This was perfect for one nights stay.
Clean and good value for money. The Staff were very friendly and very helpful.
Stayed in February 2024
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