520 Aleka Loop, Kapaa, HI 96746, United States
#4 of 50 hotels in Kapaa
Guests' ChoiceBased on 259 hotel reviews
8.7Cleanliness
8.8
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Jacquelin
United StatesN/A
The location was great because it was in the middle of the island easier access to all Kauai has to offer. It is on the beach but the waves were high when we were there so we chose to swim at another beach, but we were also exploring so didn’t mind that.
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomThe room decor is a little tired.
Great location - get up to watch sunrise on the beach and a nice boardwalk along the beach for a walk. Convenient for local shops and restaurants.
Stayed in May 2024
Reviewed: 9 May 2024
Uri
CanadaNo housekeeping
Location, pool, market nearby
Stayed in May 2024
Reviewed: 6 May 2024
Connie
United StatesNo complaints. We had a wonderful trip. I would definitely stay at the resort again.
The resort was beautiful. The location is great.
Stayed in May 2024
Reviewed: 1 May 2024
Constance
United StatesNothing
Perfect apt- quiet- beach view- turned off AC and enjoyed waking up to sound of the waves
Stayed in April 2024
Reviewed: 25 April 2024
Kyla
United StatesNothing.
The views are wonderful, staff is very friendly and everything is very well maintained.
Stayed in April 2024
Reviewed: 22 April 2024
Michelle
United StatesNothing. Was very nice!!
Very clean and close to the shops and food.
Stayed in April 2024
Reviewed: 16 April 2024
Jun
United StatesLoved the lobby, grounds, and the kitchen. Loved our partial ocean view and that we were next to the Coconut Market Place!
Stayed in March 2024
Reviewed: 9 April 2024
Tammy
United StatesNo elevator for upper floors.
Restaurant was excellent. Free parking is always appreciated. Rooms were spacious, comfortable and clean.
Stayed in April 2024
Reviewed: 8 April 2024
Kara
United StatesThe bathrooms could use an upgrade. They were old and the shower trickled.
Stayed in April 2024
Reviewed: 19 March 2024
Noe
United StatesRoosters
Location
Stayed in March 2024
Reviewed: 7 February 2024
Paula
United StatesNothing.
Beautiful location.
Stayed in February 2024
Reviewed: 25 January 2024
Steve
United StatesStrange comment I’m sure, but I don’t enjoy hearing the complaints of the Time Share owners when we are socializing by the pool. This was my second year visiting Kauai and stayed at the resort both times. I truly enjoy it but both years have experienced this. The only other criticisms would be the jacuzzi needs to be serviced, not all of the jets were working. Pillows could be a bit better….firmer.
Location on the island. Well maintained property. Beautiful views. Nice oceanfront with beach.
Stayed in January 2024
Reviewed: 23 December 2023
James
United StatesThe price is too high. We’ve stayed there 4 or 5 times and we love it, but because of the very high price, we will most likely look for another place to stay. We go to Kauai about 3 times a year.
Location, room, pool, setting
Stayed in November 2023
Reviewed: 10 December 2023
Shelby
United StatesBecause of the proximity to the ocean- expect a musty smell.
Location was amazing- bed was comfy and room was clean. Hukilau Lanai restaurant on site was great!
Stayed in December 2023
Reviewed: 9 December 2023
David
CanadaDishwasher
Location
Stayed in December 2023
Reviewed: 8 December 2023
Dgsonic
United StatesThe Roosters in the morning. On VT and wanted to sleep in. The roosters in morning making noise didn't like. Maybe someone should be around with broom to push them away if possible, but this is nature so what can you do.
I loved everything about place. Nice rooms in general. No major complaints
Stayed in December 2023
Reviewed: 7 December 2023
Michele
United StatesWe had an ant incident in our bedroom. My computer and phone were on the floor charging, and I returned to find both covered with tiny black ants. Maintenance came, but whatever they did didn't help at all. We had ants in that room the remainder of our stay, though we had not had any food in there. Some insects, geckos etc. are to be expected, as this is Hawaii, but it was a bummer to have ants in our things in a bedroom on the third floor. That was the only place we had a problem. The kitchen and living room, bathrooms and other bedroom were all fine. Our only other complaint was that the shower never got very hot. It was lukewarm at best.
The Kauai Coast Resort is in a perfect location. From our room #3309 we were able to see the ocean and hear the crashing waves all night--which we loved! While the beach there isn't amazing or really a swimming beach, it is great to see the sunrise and to walk along. While we were there a seal was even camped out on the beach. The Coconut Marketplace just next door was super convenient too. We caught a free hula show and enjoyed multiple shave ice trips and the store for items we needed. The resort is central and making day trips to both north and south was easy from this location. We loved the grounds of this resort with the hammocks, tiki torches, and numerous palm trees. The pool and hot tub were great and we used them every day. We loved having two bedrooms and two bathrooms and a full kitchen, washer and dryer, and balconies. The beds and pillows were very comfortable and we slept great--until the rooster crowed :)
Stayed in December 2023
Reviewed: 24 November 2023
Kevin
United StatesMy only complaint would be the coffee in the room. Was old. But that might not be the staffs fault.
Location! The beach wasn’t swimmable but still amazing to stay. Had all the much needed things close by, market / food within walking distance. Washer and dryer for us was Huge!! Beds were so comfortable and clean.
Stayed in November 2023
Reviewed: 23 November 2023
Elizabeth
United StatesNo elevator to get your luggage up to third level and no warning from front desk or offer of assistance.
Great location and facilities. Friendly staff.
Stayed in November 2023
Reviewed: 19 November 2023
David
United StatesThe location was great. It is great since it is not in the middle of a town and the beach access is good as well. The shops in the adjacent area are nice and the food options are good as well. The staff were very nice and helpful.
Stayed in November 2023
Reviewed: 18 November 2023
Laurie
United StatesNo beach access from the property, and the pool and hot tub were so over-chlorinated that they completely bleached our suits and T-shirts!
Clean, comfortable apartment with everything in working order. Good A/C necessary on this very warm and humid though beautiful island.
Stayed in November 2023
Reviewed: 5 November 2023
Susan
United StatesThe two bedroom condo was spacious. It would be very comfortable for a family or for two couples. There is enough privacy in the layout for two couples to really enjoy the space. I would describe the facilities as very nice, but not in the luxury category. I rate the value as extremely high due to the size and well thought out layout of the unit and the quality of the space and the furnishing. Of the complaints I read about in the reviews: yup, the ac unit in the kitchen/dining area leaked, but only a couple table spoons a day. I probably dribbled more water on the floor. And yup, there is no elevator, but the stair steps are about 3” high, and I was able to pull my large roll-aboard up to the third floor with relative ease. Loved the hot tub in the evening and the fact that it’s open after dark.
Stayed in November 2023
Reviewed: 2 November 2023
Sherry
CanadaNothing comes to mind.
Loved our full suite, the grounds, facilities, location in proximity to the ocean, the cat mascot (hehe), yes the roosters and chickens, fabulous restaurant (excellent food and service), the staff (so friendly, helpful and professional), surrounding area (market and small grocery store).
Stayed in October 2023
Paris, France
Niagara Falls, USA
Malton, UK
Passo San Pellegrino, Italy
Nilsiä, Finland
El Paso, USA
Newbury, UK
Omsk, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content