4 Bryanston St, Marble Arch, Westminster Borough, London, W1H 7BY, United Kingdom
#732 of 1,017 hotels in London
Guests' ChoiceBased on 539 hotel reviews
7.2Cleanliness
7.8
Comfort
8.0
Location
9.3
Facilities
7.4
Staff
8.3
Value for money
6.7
Free WiFi
6.9
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End of dialog contentReviewed: 27 May 2024
Tunc
TurkeyI did not see a mini refrigerator...
room is little bit small, bed is very comfortable, location is perfect. Need a sign for kettle and catering because in the bottom shelf, you don't realize the shelf because type of the drawer!!!
Stayed in May 2024
Reviewed: 22 May 2024
Geraint
United KingdomNot value for money
Location
Stayed in May 2024
Reviewed: 14 May 2024
Sandra
CroatiaThe elevator that was often busy, stairs to reach the room and when I left behind my pyjama when changing rooms, it wasn’t found and that nobody really cared much about it in the hotel.
The location of the hotel and the fact that it was rather clean.
Stayed in May 2024
Reviewed: 1 May 2024
Tushar
SingaporeStaff very cooperative
Room was very small
Stayed in April 2024
Reviewed: 29 April 2024
William
United KingdomI’ve paid for the room twice and reception could not find my first payment when I booked
Location and the lobby
Stayed in April 2024
Reviewed: 28 April 2024
Mashal
Saudi ArabiaSmell of food coming from the Indian restaurant First room it was in GF and I couldn’t open the window So I couldn’t refresh the room air Second room I paid extra to upgrade while the first room was bigger and the bathroom bigger, only in the second room the bed was king size it didn’t worth it to upgrade just because I need to open the window
Staff Location
Stayed in April 2024
Reviewed: 13 April 2024
Henry
United KingdomBreakfast good , central location
Stayed in March 2024
Reviewed: 9 April 2024
Angeliki
LuxembourgPerfect location, very good service from the staff. I would stay with my pleasure in any trip in London and I would recommend the hotel to other visitors either for business or for personal visits.
Stayed in February 2024
Reviewed: 6 April 2024
Aneeka
United KingdomThe original room we were signposted had a strong stench of cigarette smoke. When I spoke to reception they immediately changed the room which I was happy about but I imagine if the hotel was full that wouldn’t have been the case. Maybe those rooms require a deep clean.
Stayed in April 2024
Reviewed: 18 March 2024
Chris
MaltaWIFI WITH RESTRICTIONS ON ACCESSING ALL OF THE INTERNET
CHOSE THE HOTEL FOR ITS LOCATION
Stayed in March 2024
Reviewed: 1 March 2024
Mona
Saudi ArabiaNo bidet no slipper and no outlet next to the bed.
Location
Stayed in February 2024
Reviewed: 14 February 2024
Latifa
United KingdomThe staff was so helpful, especially Sekandar!
Stayed in February 2024
Reviewed: 5 January 2024
Mohd
QatarThe room was very small.
Location is excellent.
Stayed in January 2024
Reviewed: 19 November 2023
Anil
SingaporeSmall rooms and very small double bed. Rooms on ground floor that face the Main Street has no privacy unless night curtains are fully drawn.
Great location. Very convenient. Friendly & helpful staff.
Stayed in November 2023
Reviewed: 11 November 2023
Eirini
GreeceExpensive in total. Breakfast has become very basic. As an old customer I can confirm the difference.
Location is excellent
Stayed in November 2023
Reviewed: 10 November 2023
Asmari
Saudi ArabiaThe breakfast was not as expected , as any additional order will add charges
Location was great , staff and cleanness
Stayed in November 2023
Reviewed: 1 November 2023
Fl4sh
United KingdomPrice and room size but it is London.
Location and room were perfect
Stayed in October 2023
Reviewed: 10 October 2023
Katherine
IrelandNo real area to sit and relax in if one doesn't want to stay in room. Bar area poor
Very clean, large comfortable bed and towels
Stayed in October 2023
Reviewed: 9 October 2023
Sissel
NorwayAsked for a quiet room, but that failed. Didn’t get a room before half past 3. The price was a bit two much…
Location is the main reason choosing the hotel.
Stayed in October 2023
Reviewed: 7 October 2023
Zanza347
Saudi ArabiaRoom is too small and service was slow
Location is so good !
Stayed in September 2023
Reviewed: 7 October 2023
Zanza347
Saudi ArabiaShortage Number of staff and slow sevice . I didn't appreciate the lack of consumables and water in the rooms also .
Location of the hotel is superb next to the Hyde Park
Stayed in September 2023
Reviewed: 6 October 2023
Nasser
QatarOnly one lift and out of service so, need to use service lift which small.
Location of the hotel only.
Stayed in October 2023
Reviewed: 2 October 2023
Rudden
IrelandLocation
Stayed in October 2023
Reviewed: 2 October 2023
Paul
United KingdomAir Con Temp control was a little variable
Room was a decent size
Stayed in September 2023
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