4 Bryanston St, Marble Arch, Westminster Borough, London, W1H 7BY, United Kingdom
#732 of 1,011 hotels in London
Guests' ChoiceBased on 540 hotel reviews
7.2Cleanliness
7.8
Comfort
8.0
Location
9.3
Facilities
7.4
Staff
8.3
Value for money
6.7
Free WiFi
6.9
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End of dialog contentReviewed: 8 August 2022
Khulood
BahrainStaff
Stayed in August 2022
Reviewed: 4 August 2022
Angela
United KingdomRoom was very small.
Location is excellent. Close to Oxford Street, Hyde Park and some excellent restaurants.
Stayed in August 2022
Reviewed: 27 July 2022
Paul
United KingdomPoor facilities, gym was nonexistent just a treadmill in a room....no real relaxing area for coffee and meetings so went out of the hotel
Great location and friendly reception teams
Stayed in June 2022
Reviewed: 13 July 2022
Bonnie
United StatesBed was too hard. Breakfast was just adequate. Location wasn’t good as a tourist. Staff was too busy to help.
Concierge was very helpful but other staff was always so busy that I couldn’t get help.
Stayed in July 2022
Reviewed: 12 July 2022
Keith
United KingdomExpensive for one night room only, no view and noisy neighbours.
Good location, competent service and adequate facilities.
Stayed in July 2022
Reviewed: 5 July 2022
Divanandum
Mauritiusbreakfast could have been better
went well
Stayed in July 2022
Reviewed: 29 June 2022
Brian
United KingdomWe weren't advised the bedroom was up stairs which made it awkward for us with the suitcase. The shower is in need of renovation above the bath. It was a very dark room. Perhaps paint the woodwork a brighter colour? I forgot to let reception know that one of the manual blinds would not come down on the ground floor of the suite.
Reception was very bright and welcoming. We were upgraded to the Hanover Suite which was very welcome. Well appointed suite.
Stayed in June 2022
Reviewed: 28 June 2022
Linda
United KingdomStaff extremely rude when we arrived and ignored us....it was like we were invisible When we got back at 10.45 we would have liked a drink and a snack but bar was closed
Convenient location, lovely room. Aircon worked and made room nice and cool.
Stayed in June 2022
Reviewed: 27 June 2022
Stephen
United Kingdompoor view from rear room
excellent location for Hyde Park concert and theatre land and shops.
Stayed in June 2022
Reviewed: 26 June 2022
Nilesh
Bahrainthey are not accommodative to special request. keen to charge on everything
centrally located, cleaned - room Are small but this is expected in London
Stayed in June 2022
Reviewed: 26 June 2022
Charlotte
United KingdomWeren’t informed that there was a restaurant onsite. You have to go to reception to ask to order a drink and then wait for bar staff to come. Couldn’t charge anything to the room as I hadn’t put a deposit down and the imprint of my credit card was only for the room, which I was informed of when the receptionist called this out to me from across the bar. Initially we were sent to a room that was already occupied after waiting 44min after checking in for a room to be available.
The location was convenient, all in all it did what we wanted it to, to act as a base. But the man agent and facilities could be improved.
Stayed in June 2022
Reviewed: 1 June 2022
Rami
Lebanonthe bed and mattresses would need more attention
location and staff
Stayed in May 2022
Reviewed: 30 May 2022
Goinsamy
Mauritiusbreakfast could be better
location and staff helpful
Stayed in May 2022
Reviewed: 26 April 2022
Rime
Francelocation
Stayed in April 2022
Reviewed: 20 April 2022
Rebecca
SpainOld dated dark interior.
Great location
Stayed in April 2022
Reviewed: 17 April 2022
Tim
United Kingdombar was only open later and not during day.
nice hotel, good location
Stayed in February 2022
Reviewed: 27 March 2022
Ghina
LebanonRooms are old
The friendliness of the staff and the location of the hotel
Stayed in March 2022
Reviewed: 21 March 2022
Elizabeth
United KingdomNo remote control for TV...hairdryer kept going on and off when using it....radio didn't work....pulled cup and saucer out of drawer..big crack in one
Fab shower...breakfast was lovely...really comfy bed
Stayed in March 2022
Reviewed: 20 March 2022
Michelle
United Kingdombreakfast not the best. menu very limited in restaurant in the evening
central location
Stayed in March 2022
Reviewed: 18 March 2022
Russell
United Kingdomroom was a bit small but not uncomfortable
excellent location, close to underground
Stayed in March 2022
Reviewed: 13 March 2022
Abdel
Qatarthe toilet needs to be cleaned properly
perfect location
Stayed in March 2022
Reviewed: 11 March 2022
Syed
PakistanA bit boring and breakfast is not too good
Location
Stayed in March 2022
Reviewed: 7 February 2022
Mario
South AfricaNOT MUCH TO FAULT HERE- WAS QUITE SATISFIED.
VERY CENTRAL AND CLOSE TO OXFORD STREET.
Stayed in January 2022
Reviewed: 6 February 2022
Deborah
United StatesI was disappointed as it was expensive. The room was smaller than the Premier Inn rooms! For 2 people it was too small. I treated my daughter by paying a bit more but was disappointed
The location was good as we were shopping. The staff were very helpful
Stayed in February 2022
Reviewed: 3 February 2022
Eissa
Kuwaitvalue and room size
location nice
Stayed in January 2022
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