No hairdryer, expensive parking fee(20GBP/day)

Stayed in May 2024

The room was OK. It had all you needed. Could definitely do with a makeover.

Great location as I needed to be at the Guildhall which was only a four minute walk away. Bizarrely the receptionist hadn't heard of the Guildhall. Overall the staff were very friendly and helpful

Stayed in May 2024

Decor in need of a touch up

Very good full English breakfast with cereals, fresh fruits & yoghurt & Danish pastries available. Good selection of fresh fruit juices but did have to ask a member of staff to re-fill the tea pot even though there wasn't that many guests at breakfast. Bedroom spacious with good sized bathroom & very clean & comfortable.

Stayed in May 2024

It's like so many things in the UK unfotunately overprized.No pay tv, no fridge, no microwave.

It's nothing special. It has a tv and a hot shower. The building in itself is very old and accordingly nice. It's in the centre of the city.

Stayed in May 2024

Quite dated rooms , bathrooms could do with some updating

Location, price

Stayed in May 2024

WE were in a room that was a comparatiovely lengthy journey away from receptiion through the `rabbit warren` of the various old loinked building, It required climbing and descending 4 or 5 stair cases and as my wife needs a walking sctick to get about,, we were devising ways to minimise the number of journeys that we had to make each day between the bar. restaurant etc and our room. It was just tedious. No light above the bathroom mirror and very little room to hang or place clothing etc.

It`s an old building with interesting features and competent staff. Excellent position within the shopping area of the city, but a good way away from the cathedral, the main draw for tourist, but judging by the other clientele thsi was not a problem for them

Stayed in May 2024

In an old property right in the centre of the medieval town of Salisbury,good location for walking around

Stayed in May 2024

The room needs some maintenance. Some of the wood work by the door looked almost like it had been chewed by a dog

Good location

Stayed in April 2024

The breakfast was disappointing. There was a nightclub playing “music” until 2am outside our window and we were not warmed.

It was pretty and well located

Stayed in May 2024

As above but no huge issue

Location perfect for my needs . However some confusion on booking re parking availability which was resolved . Room noisey as fronted on Brown Street . I would have preferred another room

Stayed in May 2024

Read the above

Everything apart from our room was outside a pub/ nightclub which was very loud and people shouting & screaming it was a hot night with no air conditioning so we had to have windows open.

Stayed in May 2024

Smell in room was a a bit musty, needed to open the window when I arrived. After that it was ok.

Good size room, comfy bed, good shower, quiet room out to the courtyard

Stayed in May 2024

Would of liked natural yogurt.

Location good. Breakfast good.

Stayed in May 2024

Bedroom noisy at night since it overlooked a night-club so had to close window despite a very warm night

Clean , spacious bed, breakfast excellent on day 2

Stayed in May 2024

Room was two floors up and no wifi in rooms. Had to come down to the courtyard or hotel to get a signal. Complementary package quite stingy. No biscuits and they should not state in the welcome pack that bottled water is provided when it is not. Worst aspect of the room was the bath/shower which I found positively dangerous. The bathroom ceiling was quite low and the fixed shower head was above the bath. This means that when you are standing in the bath, if you are any more than about 5'9" you can't stand under the shower head. This is a problem because there is no non-slip mat and the bath only has a very small "non slip" patterned area right beneath the shower head. It is no more than about 12" (300mm) in diameter. This means that if you are more than average height you have to stand away from the non-slip area and bend over to get under the shower head. I resorted to putting a hand towel in the bath to stand on to prevent slipping but this is also far from safe.

Excellent location in the centre of Salisbury. Lovely courtyard with very friendly and healthy looking black cat with half of one ear missing. Main part of the hotel has comfort and character. Rooms are basic at best but clean enough.

Stayed in April 2024

No parking at hotel

Great location

Stayed in May 2024

Wifi did not work

Location

Stayed in May 2024

The room smelled like cigarettes.

Great staff.

Stayed in May 2024

We had the cheapest room so not surprisingly it was on the small side and in a remote part of the hotel, but still more than adequate. Superb shower.

A pleasant historic hotel in the city centre. Good value.

Stayed in May 2024

Only staying one night ,was not going to make a fuss ,but we were concerned at the very grubby state of the shower head.(Room 20) As you know this could be a source of Legionnaires Disease, so hope by now this has been attended to.

Location excellent. Liked "Old Worlde" style of hotel and bedroom.

Stayed in April 2024

Parking isn’t ideal but given the location there isn’t any other options.

We have stayed here on 3 occasions now and it’s a perfect location to be able to visit Salisbury and then wind down and relax in the lounge with a meal and drinks. Always a good nights sleep and then a value for money breakfast. We always leave content and wanting to stay again asap

Stayed in May 2024

Plumbing in room seemed a bit dated

Most of it

Stayed in May 2024

Staff were very helpful and welcoming.

Stayed in May 2024

Could have been cleaner, corridor carpets looked like they hadn’t seen a vacuum for days, dust on some surfaces. Poor quality breakfast for an AA 4 star hotel.

Location, staff friendly

Stayed in April 2024