A bit too hot in the room and the restaurant.

Comfortable bed, good powerful shower, good breakfast, friendly staff

Stayed in May 2024

Bed was advertised and booked as a "double", but was actually two singles pushed together, with a big ridge in the middle where the two mattresses met - not comfortable. Hotel itself very quiet, but some late night noise from the streets outside.

Attractive hotel set around an old courtyard, in the centre of the city.. Large en-suite bathroom with bath.

Stayed in June 2024

Parking facility was not available for me, even though I had requested.

Located well. Very good ambiance.

Stayed in May 2024

There was a loud fan or air conditioning going on and off throughout the night which a little annoying.

Stayed in June 2024

Cracked basin in our bedroom

Stayed in May 2024

The hotel has an extremely small carpark, which needs to be prebooked and paid extra for.

A unique hotel - part very old indeed. Our room had sloping ceiling and floor and a heavy 4 poster bed! We also had a strange very long narrow bathroom which was well equipped bathroom with both bath and separate shower. Hotel was good and changed our room to one which was more accessible when I emailed and said I was now using crutches after an accident.

Stayed in May 2024

Road work,! After road is complete,It will be fantastic

Stayed in May 2024

Bar a bit souless

room excellent

Stayed in May 2024

Beer in the bar was a bit generic

Classic coaching inn, slap bang in the centre of the city. Decent size room, bed and bathroom

Stayed in May 2024

Althought the hotel is old it does not mean it can not be in better condition. It can be done without losing medieval flair. Maintenance of the hotel is not so good. The coridor has old carpet and is not vacumed everyday. The hotel requires some painting and the smell on the coridor from a kitchen is not a nice experience. Breakfast could definitely be better for that price.

The location of the hotel is great. Walking distance to the center.

Stayed in May 2024

I understand that many guests go out for the evening, and therefore it is not practical to open the dining room. But if the bar is continually used for eating, more tables and chairs should be at appropriate heights. The menu is a good bar menu, rather than a treat restaurant version. None of this would be a problem if it is advertised accordingly. Unfortunately, our room was right above the entrance, so very noisy with a series of late night revellers returning. And it peaked after 2am with the occupants of the next door suite shouting and arguing, and a long delay before the night porter intervened.

The courtyard entrance was very welcoming, and uplfting.The interior was attractive and in keeping with the old building. All the staff were very pleasant, and a male receptionist was very helpful when we brought forward our reservation by one night. We really enjoyed the main course and desserts we selected for our evening meal.

Stayed in May 2024

I specifically booked a twin room with 2 single beds but staff said the booking did not reflect this and there was not one available on arrival.

Cooked breakfast was lovely, Limited other cold options.

Stayed in May 2024

No hairdryer, expensive parking fee(20GBP/day)

Stayed in May 2024

The room was OK. It had all you needed. Could definitely do with a makeover.

Great location as I needed to be at the Guildhall which was only a four minute walk away. Bizarrely the receptionist hadn't heard of the Guildhall. Overall the staff were very friendly and helpful

Stayed in May 2024

Decor in need of a touch up

Very good full English breakfast with cereals, fresh fruits & yoghurt & Danish pastries available. Good selection of fresh fruit juices but did have to ask a member of staff to re-fill the tea pot even though there wasn't that many guests at breakfast. Bedroom spacious with good sized bathroom & very clean & comfortable.

Stayed in May 2024

It's like so many things in the UK unfotunately overprized.No pay tv, no fridge, no microwave.

It's nothing special. It has a tv and a hot shower. The building in itself is very old and accordingly nice. It's in the centre of the city.

Stayed in May 2024

Quite dated rooms , bathrooms could do with some updating

Location, price

Stayed in May 2024

WE were in a room that was a comparatiovely lengthy journey away from receptiion through the `rabbit warren` of the various old loinked building, It required climbing and descending 4 or 5 stair cases and as my wife needs a walking sctick to get about,, we were devising ways to minimise the number of journeys that we had to make each day between the bar. restaurant etc and our room. It was just tedious. No light above the bathroom mirror and very little room to hang or place clothing etc.

It`s an old building with interesting features and competent staff. Excellent position within the shopping area of the city, but a good way away from the cathedral, the main draw for tourist, but judging by the other clientele thsi was not a problem for them

Stayed in May 2024

In an old property right in the centre of the medieval town of Salisbury,good location for walking around

Stayed in May 2024

The room needs some maintenance. Some of the wood work by the door looked almost like it had been chewed by a dog

Good location

Stayed in April 2024

The breakfast was disappointing. There was a nightclub playing “music” until 2am outside our window and we were not warmed.

It was pretty and well located

Stayed in May 2024

As above but no huge issue

Location perfect for my needs . However some confusion on booking re parking availability which was resolved . Room noisey as fronted on Brown Street . I would have preferred another room

Stayed in May 2024

Read the above

Everything apart from our room was outside a pub/ nightclub which was very loud and people shouting & screaming it was a hot night with no air conditioning so we had to have windows open.

Stayed in May 2024

Smell in room was a a bit musty, needed to open the window when I arrived. After that it was ok.

Good size room, comfy bed, good shower, quiet room out to the courtyard

Stayed in May 2024