Breakfast options lacking

Great location

Stayed in December 2023

Bedside lamp kept flickering on and off, room very hot and unable to turn radiator down.

Good central location and friendly staff

Stayed in December 2023

Bathroom , no radiator Thin window that don't lock properly Very old rusty carpets

Hotel is OK. Not perfect, very old but kind Minus for old windows and no radiator in the bathroom Very good breakfast a la card - warm Minus for very low selection of cold varieties

Stayed in December 2023

Bathroom door was a bit iffy and we struggled to close it. The bathroom in general was a bit old and could do with being updated.

Friendly staff and great location

Stayed in December 2023

Background music in the bar was terrible radio station despite it being Christmas. Boxing Day evening buffet was limited and expensive . Disco and DJ came to celebrate Christmas and Boxing Day but the few guests were all of a certain age and did not participate, where a pianist would have been better. Also I got the impression that there was some miscommunication between kitchen staff and reception and times when the restaurant/ kitchen was understaffed.

Great location. Spacious characterful bedroom which was well- serviced and friendly helpful staff. Christmas Eve diner and Christmas Day lunch were really good.

Stayed in December 2023

My room was noisy as it was over some sort of generator & near the binstores which were collected just after 5 am. That happens, the building has to run. There was a load of crazy banging sometime after midnight though, probably 2ish. Sounded like someone trying to get in. That was the only thing that was annoying, otherwise all good. Would definitely stay again.

Lovely hotel, nice room, not luxurious, but very comfortable. Very comfortable bed, great location & a beautiful building. Staff were nice & friendly, but the systems were down. Thankfully I had prepaid. Well located for a walk to the Cathedral.

Stayed in December 2023

Very central

Stayed in December 2023

As mentioned above

We have stayed at the hotel back in 2016. The hotel is really nice, the old features makes it warm & cosy. The staff were very friendly & accomodating. The breakfast was really nice & plenty full too. I think a little more needs to be done regarding the cleanliness of the place if I'm honest, bar area mainly as the smell of stale beer & sticky uncleaned / unmopped floors isn't a good experience. The beds were not made for 2 nights of our stay with shower gel ect not replenished either in the bathroom. There were a couple of Xmas parties going on so staff might have been a factor here, but non of it took too much away from our stay. The overall experience was really good & would not deter us from staying again in the future. Thanks Guys.

Stayed in December 2023

Breakfast was poor. Luke warm and little choice. Better to go to independent cafes in Salisbury

Stayed in December 2023

Wi-Fi didn’t work

Stayed in December 2023

WiFi poor

comfy bed, good facilities

Stayed in December 2023

The night of the xmas party we found the drink selection to be poor but we made it work. The plumbing system in the suite was awful! Just cleaning my teeth the water would sit in the sink for a mi ute or two before finally going down the plug. The toilet blocked just having a wee. I think this is just down to the age of the building though so nothing can be done to rectify it. We couldn't shower as the towels smelt not clean. We didn't bother asking for more as we had to check out. The breakfast was not great, we kept having to ask for things eg butter for toast, sugar for tea, water, the continental looked like it had been out all day as the meat was a brown colour. The toast was burnt. This is not what i expected for a high end hotel. The WiFi did not work in our suite.

The twin room was a suite so we were pleasantly surprised. It is oldy worldy but it is nice. The Xmas party and disco was great on the Friday night.

Stayed in December 2023

Nothing

Historic, worth a wonderful atmosphere

Stayed in December 2023

No lift working to top floor - struggled with cases on stairs Car parking - difficult to turn and had reserved a space but it was already taken when arrived Pub area low on certain wines No plug in wash basin / no tea bags /

Traditional pub - warm and inviting spacious room and very comfortable bed 👍

Stayed in December 2023

The boiler broke down on the coldest night so far this year and left us without hot water. Also there was a problem with our restaurant reservation.

The location and the historical building. Also the staff who were all helpful and coped admirably in a difficult situation, notably Laz and the reception staff.

Stayed in December 2023

Bathroom was cold.

Great location. Olde world charm.

Stayed in October 2023

No Wi-Fi in room and staff were unhelpful and rude. Breakfast was also a shambles

Large room with big bed

Stayed in November 2023

Very very hard beds

Location and history

Stayed in November 2023

Ghost knocking on the door 😱

Ghost’s

Stayed in November 2023

We knew there were no lifts but the stairs going up to the top floor where our room was were taxing. We paid for parking but the spaces were too small for our car . Should have been warned about this in advance. Sink plug was difficult to use and janmed.

Stayed in November 2023

WE STATED A QUIET ROOM BUT GOT ROOM AT FRONT OF HOTEL. MUSIC GOING ON DOWN THE ROAD WHICH DIDN'T STOP UNTIL 4 IN THE MORNING.

Stayed in November 2023

The service at breakfast was poor. the tables were not cleared their weren.t spoons and dishes and glasses available. The food offering could be better no granola, no yoghurt on first morning, very small selection of continental. Need an extra person on breakfast service.

great location.

Stayed in November 2023

Car parking (at a cost) was a real positive for me.

Stayed in November 2023

Tea and coffee was not hot and the toast had barely been toasted.

Plenty of variety and staff friendly and helpful.

Stayed in November 2023

Little noisy at night from city streets below window but not major problem

Decent meal, good selection cooked and continental

Stayed in November 2023