Reviews of Best Western Red Lion Hotel 4 stars
4 Milford Street, Salisbury, SP1 2AN, United Kingdom
#11 of 12 hotels in Salisbury
Guests' ChoiceReview score
Based on 1840 hotel reviews
7.1Score breakdown
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Cleanliness
7.8
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Comfort
7.8
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Location
9.0
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Facilities
7.1
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Staff
8.2
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Value for money
7.1
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Free WiFi
6.5
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Reviewed: 12 May 2024
Medcraft
United Kingdom1 review8.0“Hotel comfortable and great location, however it is looking tired.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Would of liked natural yogurt.
Location good. Breakfast good.
Stayed in May 2024
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Reviewed: 12 May 2024
Jeffrey
United Kingdom40 reviews1 helpful vote7.0“Stayed several times at this hotel. Location of bedroom very disappointing and breakfast on day 1 was not up to usual st”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bedroom noisy at night since it overlooked a night-club so had to close window despite a very warm night
Clean , spacious bed, breakfast excellent on day 2
Stayed in May 2024
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Reviewed: 10 May 2024
David
United Kingdom3 reviews6.0“Ideal location in central Salisbury. The rooms would benifit from some updating.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Room was two floors up and no wifi in rooms. Had to come down to the courtyard or hotel to get a signal. Complementary package quite stingy. No biscuits and they should not state in the welcome pack that bottled water is provided when it is not. Worst aspect of the room was the bath/shower which I found positively dangerous. The bathroom ceiling was quite low and the fixed shower head was above the bath. This means that when you are standing in the bath, if you are any more than about 5'9" you can't stand under the shower head. This is a problem because there is no non-slip mat and the bath only has a very small "non slip" patterned area right beneath the shower head. It is no more than about 12" (300mm) in diameter. This means that if you are more than average height you have to stand away from the non-slip area and bend over to get under the shower head. I resorted to putting a hand towel in the bath to stand on to prevent slipping but this is also far from safe.
Excellent location in the centre of Salisbury. Lovely courtyard with very friendly and healthy looking black cat with half of one ear missing. Main part of the hotel has comfort and character. Rooms are basic at best but clean enough.
Stayed in April 2024
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Reviewed: 10 May 2024
David
Australia30 reviews2 helpful votes8.0“The rooms are charming but the decor is very tired. The extractor fan in the bathroom did not work abd the window was lo”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No parking at hotel
Great location
Stayed in May 2024
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Reviewed: 10 May 2024
Jas
Netherlands29 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Wifi did not work
Location
Stayed in May 2024
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Reviewed: 8 May 2024
William
United States5 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The room smelled like cigarettes.
Great staff.
Stayed in May 2024
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Reviewed: 8 May 2024
Steve
United Kingdom4 reviews8.0“Enjoyable and value for money.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
We had the cheapest room so not surprisingly it was on the small side and in a remote part of the hotel, but still more than adequate. Superb shower.
A pleasant historic hotel in the city centre. Good value.
Stayed in May 2024
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Reviewed: 8 May 2024
Susan
United Kingdom1 review8.0“Good value hotel, right in the center of city.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Only staying one night ,was not going to make a fuss ,but we were concerned at the very grubby state of the shower head.(Room 20) As you know this could be a source of Legionnaires Disease, so hope by now this has been attended to.
Location excellent. Liked "Old Worlde" style of hotel and bedroom.
Stayed in April 2024
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Reviewed: 6 May 2024
Anthony
United Kingdom1 review8.0“Value for money.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Parking isn’t ideal but given the location there isn’t any other options.
We have stayed here on 3 occasions now and it’s a perfect location to be able to visit Salisbury and then wind down and relax in the lounge with a meal and drinks. Always a good nights sleep and then a value for money breakfast. We always leave content and wanting to stay again asap
Stayed in May 2024
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Reviewed: 6 May 2024
Roger
United Kingdom1 review8.0“We enjoyed our stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Plumbing in room seemed a bit dated
Most of it
Stayed in May 2024
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Reviewed: 2 May 2024
James
United Kingdom3 reviews8.0“Handy location ,historic building”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Staff were very helpful and welcoming.
Stayed in May 2024
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Reviewed: 29 April 2024
Michelle
United Kingdom1 review6.0“Excellent location however accommodation but did not feel 4 star.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Could have been cleaner, corridor carpets looked like they hadn’t seen a vacuum for days, dust on some surfaces. Poor quality breakfast for an AA 4 star hotel.
Location, staff friendly
Stayed in April 2024
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Reviewed: 28 April 2024
Paul
United Kingdom52 reviews1 helpful vote8.0“Great location”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Bit tired
Great location
Stayed in March 2024
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Reviewed: 28 April 2024
Paul
United Kingdom52 reviews1 helpful vote8.0“Great location very close to the centre of town. A great base for sightseeing Salisbury and local area.”- • Business trip
- • Group
- • Executive King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
It’s a bit tired.
Great location.
Stayed in March 2024
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Reviewed: 26 April 2024
Michael
United Kingdom10 reviews8.0“Enjoyable, would stay again”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
There was no on tap draught beers available
Room comfortable and unusually ample shelf space in the bathroom, very thoughtful. Menu for dinner limited, but well prepared and enjoyable
Stayed in April 2024
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Reviewed: 26 April 2024
Ruth
United Kingdom7 reviews8.0“Brilliant. Would recommend to others.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Not aware of anything.
Breakfast was excellent, good variety of food. Dinner was also very good.
Stayed in April 2024
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Reviewed: 20 April 2024
Lori
United Kingdom11 reviews6.0“Hotel good overall, restaurant staff excellent- but overall restaurant was a disappointment.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Was served rancid prawns, ice machine broken, items on menu not available. Bathrooms need an update.
Character & staff
Stayed in April 2024
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Reviewed: 15 April 2024
Penny
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Group
- • Superior King Room
- • Stayed 2 nights
Breakfast buffet could have been better.
Stayed in April 2024
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Reviewed: 14 April 2024
Fiona
United Kingdom4 reviews8.0“Staff very friendly and breakfast was lovely.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The character of the building and gave a warm comfy feel to the place
Stayed in April 2024
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Reviewed: 13 April 2024
Maximilian
Guernsey35 reviews7 helpful votes6.0“Great location, great history - average hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bedroom and the corridors were damp, with the room itself having very little air flow as the window couldn’t be opened, though the bed and bathroom were good. We had no wifi in the room either - perhaps other rooms are much better in the hotel as we were the furthest away from the main building. The breakfast was also so so - would recommend having breakfast in one of the many great places in Salisbury instead. Overall we’d expected a little better for our money.
The hotel is perfectly central to the cathedral and city as a whole, and the history of the hotel is fascinating! Despite being on a main road, it was surprisingly quiet at night, and the staff were lovely at all times and very helpful. The bathroom and the shower was also great and the bed was comfortable.
Stayed in April 2024
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Reviewed: 13 April 2024
Pass
United Kingdom12 reviews1 helpful vote6.0“Not a comfortable night would rethink if I had to return”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Needs to be upgraded bathroom fan inop bedside light not working (damaged) window netting ripped
Convenient for town centre
Stayed in April 2024
-
Reviewed: 13 April 2024
Adrian
United Kingdom2 reviews8.0“Very satisfactory”- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 1 night
All very satisfactory
Stayed in April 2024
-
Reviewed: 11 April 2024
Cudlip
United Kingdom2 reviews8.0“Definitely return”- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Closer attention to dusting around room. Lampstand was very dusty and bathroom plug and water outlets need bleach cleaning. But surface issues only and easily corrected.
Rooms were excellent, very comfortable and great night's sleep. Spacious, with lovely bathroom. Bedlinen was great quality and nice.
Stayed in April 2024
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Reviewed: 9 April 2024
Curtis
United Kingdom3 reviews7.0“A good, convenient stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
In the room, the cafetiere was dirty. The breakfast experience was poor. Items were missing or dirty (we were first ones at our table). While we appreciated the breakfast, unfortunately the coffee was undrinkable and the poached egg was completely hard and had an overpowering taste of vinegar, so we couldn't eat that either. Also, toast was listed with the full English and we didn't get any. The TV had hardly any working channels.
The overall presentation of the hotel was great and the room was very quiet. The location was perfect. We felt safe and the staff were helpful. They were able to store out luggage while we went out and about after check-out.
Stayed in April 2024
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