Coventry Road, Bickenhill, B92 0EH, United Kingdom
#12 of 16 hotels in Bickenhill
Guests' ChoiceBased on 7008 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.8
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 17 May 2024
Stephen
United KingdomWe would recommend a shower mat in the bathroom as the bath is slippy when showering.
The hotel is in a fantastic location for both Birmingham Airport and the Genting Arena. We were attending the Elbow concert, and it is a 10 minute level walk from the hotel to the venue.
Stayed in May 2024
Reviewed: 16 May 2024
Jane
United KingdomThis was supposed to be a executive twin room- way too expensive - decor tired, it needs decorating, window ledge very untidy, lots of marks on walls, air con did not work, bathroom basin tap, hot water, impossible to turn- view from window was horrible, overlooked the flat roof, yuk! - wouldn't return for this price
Breakfast great, decaf coffee weak tho, staff all very pleasant and friendly and helpful
Stayed in May 2024
Reviewed: 16 May 2024
Roger
United KingdomOur room was in need of some repairs, looked tired and the bathroom has seen better days!
Great location for the airport.
Stayed in May 2024
Reviewed: 16 May 2024
Keith
United KingdomNil
Excellent friendly helpful staff and great attention to the details of accommodation and catering
Stayed in May 2024
Reviewed: 16 May 2024
Douglas
United KingdomThe hotel needs updating. The windows had aluminium secondary glazing which suggests the late 60's - 70's. There was no air conditioning in the room and as the room was level with a path outside we had to keep the window closed at night. The room also lacked a safe, a fridge and a toilet roll holder. A light over the bed didn't work and had a loose fitting.
The bar was excellent for drinks and bar meals. Staff were friendly and helpful. The bed was comfortable.
Stayed in May 2024
Reviewed: 16 May 2024
Jenny
United KingdomThere was only one chair in the room, so one of us had to sit on the bed. No information in the room. No toilet brush.
Mature trees outside and waking to birdsong.
Stayed in May 2024
Reviewed: 15 May 2024
Rosemary
United KingdomCan't think of anything
Great situation, very clean, comfy bed, hot shower. Didn't have time to try the pool.
Stayed in May 2024
Reviewed: 15 May 2024
Dave
United KingdomStayed for one night to attend a concert at the Resorts World Arena. Very easy short walk from hotel which was very good.
Stayed in May 2024
Reviewed: 15 May 2024
Carol
United KingdomRoom a bit dated considering we had a superior king , husband went for a shower water poured out below tge screen ,accident waiting to happen
Location was great for the arena & train station
Stayed in May 2024
Reviewed: 15 May 2024
Nick
United KingdomVery little
Convenient to resorts world, clean, tidy and well looked after appearance
Stayed in May 2024
Reviewed: 15 May 2024
Brenda
United Kingdomthe room was comfortable although too warm
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomOur room was basic, hot and stuffy even with window open . Decor was tired, doors chipped and dusty. Bathroom had a lot of dust in corners and around shower . We had a twin room at back of hotel , beds were small singles, fortunately we are slight people ! Noisy fans could be heard through the night Very basic and minimal amounts of tea and coffee in room but could get extra by asking at bar . Instant coffee was dreadful and coffee from bar/restaurant was not great either - no strength.
Proximity to resorts world arena. Breakfast food had good choices.
Stayed in May 2024
Reviewed: 15 May 2024
Carol
United KingdomRooms slightly hot and no toiletries in room so need to provide your own.
Nice comfy room. Check in efficient with helpful staff on every encounter. A good, clean and well maintained leisure facilities. Excellent location for the World Resort Arena. 5-7 minutes walk and just over 10 minutes walk from Birmingham International train station. Reasonable priced with nice breakfast. Staff were very pleasant and polite, as mentioned earlier. This is our 2nd stay here, and we would not hesitate to book again. A good hotel.
Stayed in May 2024
Reviewed: 15 May 2024
Audrey
United KingdomN/A
Good walking distance to the Resorts World Arena, 5-10 minutes.
Stayed in May 2024
Reviewed: 15 May 2024
Tim
United KingdomStaff were brilliant and sensible bar and food prices. Brilliant location for the NEC.
Stayed in May 2024
Reviewed: 14 May 2024
Mark
United KingdomBit TLC needed in outdoor spaces , bit noisy in corridors
Location , parking and price and friendly check in staff
Stayed in May 2024
Reviewed: 14 May 2024
Anna
United KingdomNo air con
Stayed in May 2024
Reviewed: 14 May 2024
Dawn
PortugalNothing.
We were going to a concert at Resorts World..hotel was perfect location for this. Hotel staff very friendly and accommodating. Breakfast was really good.
Stayed in May 2024
Reviewed: 14 May 2024
Penny
United KingdomNothing
Great location for event at Resort World Arena
Stayed in May 2024
Reviewed: 14 May 2024
Robert
United KingdomNice and handy for concert venue
Stayed in May 2024
Reviewed: 14 May 2024
Richard
United KingdomRoom was really good and comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Sarah
United KingdomRoom was incredibly hot, 1st floor but window opened onto a flat roof, so didn't feel as safe as it could. No iron within the room.
Well located for the NEC, staff were friendly and helpful, room was spacious.
Stayed in April 2024
Reviewed: 14 May 2024
Megan
United KingdomThere was a rip in our duvet cover and the duvet was quite stained which we only saw as where it had been tucked into the end of the bed the cover was not all the way on so it was hanging out the bottom of the cover.
Location was fantastic, very close to arena. Pool facilities were brilliant. And the bar food went on until late as did the bar service. The male member if staff on reception as we arrived was fantastic, very informative and helpful as to where to go for the gig, and how to do everything through our stay, breakfast, swimming etc.
Stayed in May 2024
Reviewed: 13 May 2024
Lynne
United KingdomThe email system wasn't working and no help other than the straight forward try again, reload solutions were offered. I didn't arrive until late, so this was in the early hours of the morning and I am used to working with hotels wifi set ups.
room very comfortable and clean.
Stayed in May 2024
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