Coventry Road, Bickenhill, B92 0EH, United Kingdom
#12 of 16 hotels in Bickenhill
Guests' ChoiceBased on 7113 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.8
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 15 May 2024
Audrey
United KingdomN/A
Good walking distance to the Resorts World Arena, 5-10 minutes.
Stayed in May 2024
Reviewed: 15 May 2024
Tim
United KingdomStaff were brilliant and sensible bar and food prices. Brilliant location for the NEC.
Stayed in May 2024
Reviewed: 14 May 2024
Mark
United KingdomBit TLC needed in outdoor spaces , bit noisy in corridors
Location , parking and price and friendly check in staff
Stayed in May 2024
Reviewed: 14 May 2024
Anna
United KingdomNo air con
Stayed in May 2024
Reviewed: 14 May 2024
Dawn
PortugalNothing.
We were going to a concert at Resorts World..hotel was perfect location for this. Hotel staff very friendly and accommodating. Breakfast was really good.
Stayed in May 2024
Reviewed: 14 May 2024
Penny
United KingdomNothing
Great location for event at Resort World Arena
Stayed in May 2024
Reviewed: 14 May 2024
Robert
United KingdomNice and handy for concert venue
Stayed in May 2024
Reviewed: 14 May 2024
Richard
United KingdomRoom was really good and comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Sarah
United KingdomRoom was incredibly hot, 1st floor but window opened onto a flat roof, so didn't feel as safe as it could. No iron within the room.
Well located for the NEC, staff were friendly and helpful, room was spacious.
Stayed in April 2024
Reviewed: 14 May 2024
Megan
United KingdomThere was a rip in our duvet cover and the duvet was quite stained which we only saw as where it had been tucked into the end of the bed the cover was not all the way on so it was hanging out the bottom of the cover.
Location was fantastic, very close to arena. Pool facilities were brilliant. And the bar food went on until late as did the bar service. The male member if staff on reception as we arrived was fantastic, very informative and helpful as to where to go for the gig, and how to do everything through our stay, breakfast, swimming etc.
Stayed in May 2024
Reviewed: 13 May 2024
Lynne
United KingdomThe email system wasn't working and no help other than the straight forward try again, reload solutions were offered. I didn't arrive until late, so this was in the early hours of the morning and I am used to working with hotels wifi set ups.
room very comfortable and clean.
Stayed in May 2024
Reviewed: 13 May 2024
Tamsyn
PortugalBed was abit soft but not uncomfortable
It was specious with great facilities.
Stayed in May 2024
Reviewed: 12 May 2024
Antonia
United KingdomFriendly staff. Great food in the bar area. Comfortable bed.
Stayed in May 2024
Reviewed: 12 May 2024
Jason
United KingdomThe room we stayed in was a little tired although I think they're renovating the rooms. It was also quite warm in the room even with the window open.
Very clean, staff welcoming and helpful, great location, 5 minute walk to the resorts world arena.
Stayed in May 2024
Reviewed: 12 May 2024
Nina
United KingdomA bit dated but that didn’t matter.
The property is clean and comfortable. Staff were very helpful. Location convenient for NEC and a lot more affordable.
Stayed in May 2024
Reviewed: 12 May 2024
Alex
United KingdomBreakfast was the same quality you'd find in cheaper, budget hotels. Nothing extraordinary for the premium price.
Pool/Snooker room was great and the drinks at the bar were very reasonably priced, cheaper than my local pub in Cardiff.
Stayed in May 2024
Reviewed: 12 May 2024
Michelle
United KingdomTad dated but nothing major. Really pleased with hotel
Loved the facilities, the bar was lovely and relaxed. Gym, sauna, pool etc were great too Excellent location for visiting resorts world arena and NEC
Stayed in May 2024
Reviewed: 12 May 2024
Carle
United KingdomThe rooms were too hot
The staff were friendly and helpful. It was within walking distance of the train station and Resort Arena
Stayed in May 2024
Reviewed: 12 May 2024
Andy
United KingdomClean and comfortable room, good shower. Staff friendly and helpful. Bar area nice to relax in after concert. Location 10 minute walk from Arena.
Stayed in May 2024
Reviewed: 12 May 2024
Roger
United KingdomThe room was too hot. Air con wasn't great. It was a particularly hot day for May
We were attending a concert at World Resorts. The hotel is a perfect location for this
Stayed in May 2024
Reviewed: 11 May 2024
Charlene
United KingdomIt was very hot in the room and had slightly harder pillows than I’m used to, but I’m sure they would have changed that if I’d asked.
Location within great distance of the World Resorts Arena. The leisure facilities are fab, and Louise - who was helping at breakfast and in the leisure suite was amazing, attentive, helpful, funny and accommodating.
Stayed in May 2024
Reviewed: 11 May 2024
Mel
United KingdomSparkling water bottle empty. Kettle did not work.
Loved nearly everything about our stay. We went to a concert at World Resorts Arena and the venue is so close. The only issues we had were that one of the waters kindly provided in the room had been used/ was empty and our kettle didn't work at all. The water was replaced quickly because my friend went to reception to say about it. ( I couldn't get through on room phone.) The team were friendly and kind. We will have no qualms about booking again for future concerts.
Stayed in May 2024
Reviewed: 11 May 2024
Alison
United KingdomBathrooms could do with updating . Wash basin , loo roll holder base of shower coming away from wall. Too few electric plug sockets
Location , friendly staff
Stayed in May 2024
Reviewed: 11 May 2024
Sviatlana
United KingdomFriendly staff. Spacious room with everyday cleaning. Good location. 10-15 min walk to the Birmingham International. Tasty breakfast (not included).
Stayed in April 2024
Reviewed: 10 May 2024
Edward
United KingdomRoom wasn’t as clean as it could be.
Close to facilities, good spa
Stayed in March 2024
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