“The staff were brilliant - couldn’t have been better.
I found the bed hard and uncomfortable, and the lighting in the bedroom was too dim to read by which was a problem because I was unwell for two days and had to be in bed a fair while.
But the thing that persuaded me to vote low was some of the other guests who happened to be opposite our room. They made our stay very uncomfortable.
But I repeat, the staff were wonderful.”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.