Istanbul, Turkey
Positive section of review
The central location is excellent m, close to main tourist sites and bazaar and the staff exceptional. Very helpful and lovely attention to detail - the concierge brought a birthday cake up to my room and I hadn’t even mentioned it was my birthday. Rooms are bijoux city size & luxury, with balcony, modern bathroom and good free WiFi. It’s a quiet street at night so noise is not an issue. They do an excellent healthy breakfast with a lot of choice. Staff, English speaking, were super helpful. Highly recommend
Sanlıurfa, Turkey
Positive section of review
First of all the host is amazing, hospitable, warm welcome. The garden with a fountain is beautiful and provides relief from the sun. A different breakfast every day, delicious tea. Clean room, huge shower, comfortable beds, silence (the courtyard is also isolated from the street). The hotel is literally 3 steps from the "main" street where you can find street food, cafes and coffee. There is a parking lot nearby that is closed at night.
Negative section of review
nothing, we are very pleased with our stay
Antalya, Turkey
Positive section of review
Great location, 2 minutes from the high street of the old town, just around the corner from the tram to the beach. The view from the balcony of the sea and mountains is breathtaking. Comfortable bed, different breakfast every day, very nice ladies serving breakfast
Negative section of review
Terrible smell from the drains in the bathroom, after entering the room a terrible stench hits your face. Unfortunately, even turning on the fan all night does not help... We had a room on the 3rd floor, for us it was a plus, but I didn't notice or hear anything about the elevator, people who have problems with walking or strollers will have a very hard and long climb. Not even 1 glass in the room, it would be nice if at least a cup for water was offered. The reception refused to issue a second key to a double room... if you are traveling with someone, you are tied to each other by phone to get back to the room.
Tuzla, Turkey
Positive section of review
This is our second time at this hotel. This is the best place in Tuzla. The staff is extremely attentive, everyone is very positive and responsive. Perfect vacation!
Edirne, Turkey
Positive section of review
Very nice modern room with all amenities, very extensive breakfast, free parking, close to FILE supermarket, decent inhouse restaurant, close to highway
Istanbul, Turkey
Positive section of review
It was really close to the main attractions in the centre of Istanbul, close to public transport. The staff were polite and they spoke English.
Negative section of review
During the day was hot but we didn’t have the remote control for the AC in the room.
Antalya, Turkey
Positive section of review
Loved the room interiors and the hospitality. Breakfast was great. They even have a shuttle to the beach.
Negative section of review
The location is not great. Not very close to the beach and adjacent to the main road which creates noise in the day time if you get a room which is facing the road. We had to request for change of room and the manager obliged but I think they should have done something about the noise reduction.
Antalya, Turkey
Positive section of review
The staff were exceptional. Incredibly helpful and friendly. The rooms were furnished beautifully.
Negative section of review
There is a loud club next door. Fortunately, we were able to sleep, but light sleepers might find it difficult.
Istanbul, Turkey
Positive section of review
Location
Negative section of review
* Check-in Issues: Upon arrival, my air conditioning wasn't working. Despite informing reception, they initially refused to change my room, insisting it was functional. Only after showing them I could book a new room for the same dates did they escalate the issue to the manager, who finally authorized a room change. * Room Concerns: The replacement room had a functioning air conditioner, but other issues arose. The bed seemed to lack a mattress pad, and flipping the mattress made it feel extremely firm, like sleeping on a stone. Additionally, the room lacked proper soundproofing, making it easy to hear other guests. Additionally, light seeped under the door at night, disrupting sleep. * Communication Issues: There appeared to be a lack of communication between reception staff regarding room availability and guest requests. * Managerial Intervention: The manager was helpful and apologetic, offering a complimentary drink (which I couldn't redeem due to time constraints) and requesting reception to address the remaining issues, though this never materialized. * Understaffing: Furthermore, all the hotel staff, including kitchen staff, ate breakfast together during breakfast service. This resulted in a lack of staff available to assist guests during this time. Overall Rating: 4/10 (Reasonably priced location and kind manager, but significant room and communication issues, along with understaffing during breakfast hours and a lack of mattress pad on the bed, which made it uncomfortably firm.)