York, United Kingdom
Positive section of review
I was travelling with my daughter who is a wheelchair user and has a portable hoist. When I arrived later than was expected, I was delighted to see a member of staff come and help me with all my luggage. My room was on the ground floor to accommodate the wheelchair and was a lovely spacious room. The beds had been positioned in a way I'd said earlier that would make my stay easier.
Negative section of review
The only thing that was a pain was trying to get it the room with the wheelchair due to the positioning of the door and stairs. But really, that was more to do with the size of the wheelchair than the hotels fault. It is a really big bulky wheelchair.
London, United Kingdom
Positive section of review
Awful smell of stale smoke throughout the property. The shower was broken and unusable. The bedclothes had blood stains on. Worst experience I have had through Booking.com. I left early because it was absolutely grim. The host was rude and unhelpful and refused to refund me in full.
Negative section of review
Awful smell of stale smoke throughout the property. The shower was broken and unusable. The bedclothes had blood stains on. Worst experience I have had through Booking.com. I left early because it was absolutely grim. The host was rude and unhelpful and refused to refund me in full.
Stansted Mountfitchet, United Kingdom
Positive section of review
Friendly, helpful staff, comfortable and clean room at a very reasonable price. Good choice of vegan food on the menu. I'm not keen on dining alone but my evening was made very enjoyable by the fabulous service of the waiter, Dimitar. He clearly loves his job!
Great Yarmouth, United Kingdom
Positive section of review
Pretty much everything great location great price 👍 and the fact that a whole apartment was cheaper than any single room in other hotels and bnbs means this is the perfect place to stay in Great Yarmouth 😘 Thanx for having us
Negative section of review
Stairs lol 😂
Alyth, United Kingdom
Positive section of review
A travel in time. Charmful, authentic, very kind and careful personnel.
Reeth, United Kingdom
Positive section of review
Lovely old inn, classic style. Breakfast and staff were fantastic...
Negative section of review
Not a big fan of the room, felt really claustrophobic and the sink in the room was a no go. Although the toilet and bathroom were private, had to leave the room to get to them like communal facilities. Having 4 keys all similar size to open one of each room was a nightmare with the lights going off quickly in the auto switches.
Liverpool, United Kingdom
Positive section of review
Location was great rooms were clean and comfortable
London, United Kingdom
Positive section of review
Clean enough and the location is very good.
Negative section of review
The room was small. You could not even open the door fully before it hit the bed and there was nowhere to leave luggage etc with so little space. Could sometimes be a little loud at night and the toilet on one morning had no toilet roll at all. I was also given a hand towel rather than a proper one and this was never replaced. The wifi also basically just did not work. Didn't want to cause a problem so didn't address it which I accept is on me but it just wasn't great.
Lincoln, United Kingdom
Positive section of review
Everything made for pleasant stay.
Negative section of review
Just a shame it isn't on a bus route.
Bickenhill, United Kingdom
Positive section of review
Close to the airport