The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 40 metres from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities. The Hotel offers 3 different bars and restaurants with a vast range of menus and a great choice of beverages. On the 5th floor, you can find The Roof Top Terrace, a uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a garden open to the Vistula River boulevards. All our guests have access to the wellness area with a pool, sauna, and gym open 24/7. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 900 m from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    BREEAM
Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
9.6
Free WiFi
9.1

Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    United Kingdom United Kingdom
    Location is amazing, staff are super friendly Facilities are great
  • Michael
    United Kingdom United Kingdom
    Great location and the inside of hotel is stunning. Best selection of cold breakfast buffet. Hot breakfast selection needs some work.
  • Sharon
    Malta Malta
    Excellent breakfast, very helpful staff, loved the different restaurants. Also great pool and jacuzzi.
  • Manus
    United Kingdom United Kingdom
    Location was fantastic. Staff were helpful. Food and drink offering was great
  • Nadia
    United Kingdom United Kingdom
    Great location Very nice staff Very good breakfast
  • Paula
    United Kingdom United Kingdom
    Great location and lovely rooms. Only small criticism was the service at the bar. Quite slow on an evening. Seemed too focused on setting up breakfast for the next morning.
  • Judith
    United Kingdom United Kingdom
    The room was well executed with amble mini bar, Breakfast was a grand affair with a wide choice of healthy, wholesome food. The room location suited our needs perfectly. The staff were willing to to help and always made you feel special
  • Ivan
    Ukraine Ukraine
    It was a great stay right from the start, free upgrade to a river view spacious room, a very good breakfast with variety of choice. Perfectly located right next to the city center and the Wawel, though facing a river for great views and walks...
  • Serhiy
    United States United States
    The hotel was fantastic, and the breakfast was absolutely exceptional – easily one of the best I’ve ever had, with an incredible variety and top-quality ingredients
  • Beary
    United Kingdom United Kingdom
    Everything really staff were very welcoming and friendly good location Great selection of food and drinks will definitely visit again

Hotel surroundings

Restaurants
3 restaurants on site

  • Roof Top Terrace
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • SomePlace Else Sports Bar
    • Cuisine
      American • International • Grill/BBQ
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Anima Restaurant
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Sheraton Grand Krakow
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Happy hour
  • Walking tours
    Additional charge
  • Cycling
  • Billiards

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs 125 zł per day.

  • Electric vehicle charging station

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • English
  • Spanish
  • Polish

House rules
Sheraton Grand Krakow takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 11 years
Extra bed upon request
130 zł per child, per night
12+ years
Extra bed upon request
200 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.

FAQs about Sheraton Grand Krakow

  • Room options at Sheraton Grand Krakow include:

    • Double
    • Twin
    • Suite

  • The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go

  • Sheraton Grand Krakow is 1,050 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sheraton Grand Krakow offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Billiards
    • Happy hour
    • Personal trainer
    • Body scrub
    • Facial treatments
    • Fitness
    • Walking tours
    • Swimming Pool
    • Beauty Services
    • Bicycle rental
    • Fitness/spa locker rooms
    • Spa facilities
    • Body treatments
    • Spa lounge/relaxation area

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Grand Krakow on this page.

  • Check-in at Sheraton Grand Krakow is from 15:00, and check-out is until 12:00.

  • Sheraton Grand Krakow has 3 restaurants:

    • Anima Restaurant
    • Roof Top Terrace
    • SomePlace Else Sports Bar