From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that early check-ins from 7:00 until 14:00 will incur an extra charge . Early check-ins before 7:00 will incur an additional one night's room charge. (Subject to availability)

Please note that late check-outs after 12:00 will incur an extra charge for every 4 hours of extension and part thereof. (Subject to availability)

Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please inform Hotel Cascada in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.