With a location directly off Highway 20, halfway between Quebec and Montreal, this hotel in Drummondville offers the perfect blend of comfort and convenience. The on-site full service Italian restaurant Pacini serves breakfast, lunch and dinner. In the evening, guests can relax with a drink in the bar or on the terrace during the summer. The hotel's four season indoor pool with atrium is a favourite. Shopping center, cinema and plenty of restaurants are only steps away, the Centrexpo Cogeco Drummondville is within 1km. For those seeking a nature outing, an abundant of outdoor activities are offered within close proximity to the hotel, including Golf, tree adventure Arbre en Aarbre, rose garden visiting.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
1 large double bed
2 large double beds
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key Global Eco-Rating
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
9.0
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Jim
    Canada Canada
    Didn't have the breakfast. Location is a little difficult to find. Poor signage
  • J
    Judy
    Canada Canada
    Loved the large room and wood flooring. Having a restaurant in the building.
  • Linda
    Canada Canada
    The room was spacious and very clean. We didn’t hear any noise from other rooms. The person at the front was very pleasant and helpful.
  • Cat
    Canada Canada
    I made a mistake when booking the room, and the night desk supervisor helped me fix it with no extra charges!I didn't catch her name but she was great
  • Louise
    Canada Canada
    Great hotel, very clean, room spacious impressed with how clean the entire place smelled
  • Heather
    Canada Canada
    Everyone was pleasant and the hotel was very clean. The pool was great.
  • Jim
    Canada Canada
    Location was great and staff very friendly and professional. Room was very good with comfortable beds. Excellent restaurant.
  • Elisabeth
    Canada Canada
    Pool was excellent but access to hot tub wasn’t easy and extremely difficult to exit for a five foot woman. Breakfast was very good, service pleasant and helpful.. beds were comfortable, pillows also, lots of towels.
  • Glenn
    Canada Canada
    The rooms were clean spacious and comfortable. The pool was warm and a good size. We had dinner and breakfast at the attached restaurant and found the food for both meals very tasty.
  • Jason
    Canada Canada
    I liked that the gym is 24 hours a day! That's one of the main reasons I stay there while travelling. Also, the business center is in a great location with a lot of privacy.

Hotel surroundings

Restaurants
1 restaurant on site

  • PACINI
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free

Facilities of Best Western Hotel Universel Drummondville
Great facilities! Review score, 8.4

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Golf course (within 3 km)

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
  • Fitness centre

Languages spoken

  • English
  • French

House rules
Best Western Hotel Universel Drummondville takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 150 is required on arrival. That's about £81. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCarte BlancheBankcard

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Licence number: 057735, valid until 30/11/2025

FAQs about Best Western Hotel Universel Drummondville