Spa Hotels in Toronto

Staff were excellent. Facilities great and rooms lovely

The highest level of personel !!!

Dining ( breakfast and dinner) was fantastic. Particularly like Cafe Boulud. Excellent dinner menu. Staff were courteous and very welcoming. Everyone I encountered made an effort to make me feel welcome.

I loved the facility. It was beyond what I expected. I also like how close it was to everything.

Amazing hotel! Superb location. Beautiful rooms. Friendly staff. Absolutely loved it!

It’all good.Housekeeping is the best!

Everything from entering the building to leaving the building was absolutely exceptional. Having the option to store our luggage before check-in time was priceless and really made the experience even better. A fantastic service. Even booking the hotel was so easy. We used the restaurant before check-in. The restaurant staff Tuck it upon themselves go above and beyond to check up on our room to see if it was available which was a service. Every single staff member was happy, fast and made genuine kind conversation (which did not take away from them working extremely hard) . The staff went out of their way to compliment my daughter which made her feel special and happy .The friendliness was genuine and I feel like this staff looked happy which coming from working in the industry is rare. The food was delicious. Excellent large portions . It came to our table quickly. The room was exceptionally clean. I called down with a couple questions and they did not make you feel bad. They called you by name which was so personable and I really appreciate that. We called down four more complimentary coffee and the friendliness was so welcoming. The service was quick. Everything from the checking desk to the putting our luggage away to the restaurant to the security guard to the two men, which I assume were maybe head office people. They were friendly and made me feel safe. Going to such a big event that we went to, The hotel was quiet which I did not know what to expect. Everything was spaced out and I understood exactly where to go. It was controlled and clean and friendly and I felt like I was staying with friends, that's how friendly this was. We did miss room service by 8 minutes but the person on the phone was so heartwarming nice. They allowed us to order some food which was very late. I felt so safe waiting outside due to the friendly warm security officer or whomever Job it was to stand outside.

Proximity to train station and to the places at Toronto - CN Tower etc Decorations and the piano player in the small bar - Staff were amazing

Everything from the cleanliness to the nice lighting the comfortable bed the facilities were easy to use everything was straightforward and easy to use and follow

place is wonderful, clean and well located