Based on 85 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
9.0
Free WiFi
7.9
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End of dialog contentReviewed: 27 September 2023
Clare
AustraliaIt was a shame that the rooftop bar and spa weren't open.
Really comfy beds Excellent air con Friendly staff
Stayed in September 2023
Reviewed: 31 July 2023
Brendon
New ZealandRooms a bit dated.
We loved the music in the lobby. The pool was great.
Stayed in July 2023
Reviewed: 12 July 2023
Karen
New ZealandNothing.
Beautifully elegant rooms , spotlessly clean and comfortable. Huge bathroom and spacious bedroom. Hotel pool was gorgeous and very welcoming but also grand. Breakfast was delicious. The hotel was very well situated, close to lots of shops, restaurants and bars but still quiet.
Stayed in July 2023
Reviewed: 27 April 2023
Seamus
IrelandNothing
Wonderfull hotel with great amenities and breakfast. Lovely staff and great location
Stayed in April 2023
Reviewed: 23 April 2023
Aisling
Irelandwe didn’t have the option of renting a triple room. we had to rent two rooms.
the staff were friendly and very welcoming upon arrival.
Stayed in April 2023
Reviewed: 16 April 2023
Suzy
United KingdomNot exactly disliked but the bar was not open & the pool look deserted & was very hot. Tried to eat lunch there but the place was deserted
The hotel was wonderful, rooms gorgeous & great having a bath!! The bed gave me my best nights sleep yet after many months traveling. The staff were all friendly & welcoming. It was a great value stay.
Stayed in April 2023
Reviewed: 3 April 2023
Stephanie
United Kingdomthe only tiny thing was the small shower head didn’t have much water pressure so couldn’t use to have a shower without getting my hair wet.
loved the pool, bar little cold. room was excellent and such a nice vibe. lovely bed.
Stayed in April 2023
Reviewed: 27 March 2023
Jean
ThailandNot as great as our 2 previous stays.
March 24-27 2023 Room 908 panorama view. Check-in / check-out, fast, smooth, friendly, in excellent English. Bright clean room, immaculate bathroom. Hot water really hot. Wifi keeps cutting. Very good breakfast with many options to please all . Large comfortable bed, very quiet. Breakfast good but not as great as always, maybe due to the number of guests. Did not use any other hotel services/facilities. Good stay.
Stayed in March 2023
Reviewed: 12 March 2023
Galina
FranceSome points you need to be aware: spa is closed, no door to the bathroom & glass door to the toilet, our windows were giving to the court with another windows in ~1-2 metres, cannot open the window and aircon seems not circulating fresh air
Large rooms, very good breakfast, convenient location (5 min drive to the train station, 5 min walk to the center & bars, 25 min walk to the imperial city), very kind personnel
Stayed in March 2023
Reviewed: 30 December 2022
Martha
BrazilEverything was great
The bedrooms are huge and comfortable. Breakfast is great!
Stayed in December 2022
Reviewed: 15 December 2022
Michael
AustraliaLaundry onsite is very expensive but there are local cheap options nearby.
Loved the room service food quality and menu. Breakfast was also very good. Close to bars restaurants and shops while still being very quiet in the hotel. Bed was comfy room was clean staff were EXCEPTIONALLY helpful.
Stayed in December 2022
Reviewed: 13 December 2022
David
United KingdomExcellent hotel and staff. Very helpful organising onward transport with specific requests.
Stayed in December 2022
Reviewed: 4 December 2022
Mireia
SpainI think the price is higher than I expected after seeing the hotel and facilities.
The hotel itself is well-decorated and it makes you feel comfortable. The room was great and our toilet was so big! The stuff was kind with us and helped us in everything we needed. The breakfast was great.
Stayed in December 2022
Reviewed: 16 September 2022
Thomas
AustraliaThe breakfast was poor, the poolside bar was closed permanently, the pool was great for instagram not so much for swimming, the gym was bad, and in general the place needs a deep clean and a new coat of paint. Low effort repairs had been done, which looked poor. It would have been magnificent years ago, but now looks very tired and old in places. This is just after covid though, and Hue still has very few tourists, so this may well be am effect of that and might well be on their to do list!
Very grand building, more marble than I think I've ever seen, huge rooms too very well presented, very comfortable bed, great bath, somewhat close to everything. Great location for local food and ease of access to tourist sites.
Stayed in September 2022
Reviewed: 8 August 2022
Anh
United StatesThere’s only one thing that I don’t like is the lock on the door. it’s annoying sometimes when it keeps beeping.
the staffs are nice and helpful. The properties are neat and clean
Stayed in July 2022
Reviewed: 2 August 2022
Peter
United StatesThe fitness center is a bit small.
The breakfast buffet is great. The hotel really is beautiful! Facilities are great with a beautiful pool. The location is very convenient for seeing Hue and has good restaurants closeby. The staff is friendly and helpful.
Stayed in July 2022
Reviewed: 12 July 2022
Corentin
FranceThe room is exceptional, super-nice, there is plenty of restaurant next to the hotel (5min walk in the beer street), the district is safe and the breakfast is varied. The staff helped me a lot to rent a bike or find a taxi with a good price
Stayed in July 2022
Reviewed: 12 July 2022
Marc
Singaporenothing.
beautiful and big rooms. great breakfast.
Stayed in July 2022
Reviewed: 11 July 2022
Simone
ItalyNothing to raise
Perfectly located, the room was spacious and clean. All the staff is very kind, and breakfast is rich. Excellent price quality ratio, definitely recommended.
Stayed in July 2022
Reviewed: 28 June 2022
Uyen
GermanyNothing.
Pleasant stay in the center of Hue
Stayed in April 2022
Reviewed: 18 June 2022
Stephanie
BelgiumVery large and clean room! The hotel is amazing and the staff is really kind. And amazing breakfast with lots of choices. Definitely recommend this!
Stayed in June 2022
Reviewed: 17 June 2022
Rhys
United KingdomGreat breakfast Comfortable bed Great swimming pool
Stayed in June 2022
Reviewed: 13 June 2022
Jean
CanadaNothing except for no bidet in bathroom
After climbing 2 flights of stairs you enter a French/European style premise. The check-in was handled quickly, politely and accurately . The names of the incoming guests being saluted on the screen beside the reception desk. Large corner room in a French style with beautiful ceiling moldings, super clean, chandelier. Stand alone bathtub and high pressure rain forest shower. Very quiet hotel. Excellent WIFI throughout the hotel. Breakfast served in a magnificent dinning room. Warm selections mostly of Vietnamese food. Limited Western options offered, on the other hand fabulous choices of fresh fruits and juices. Coffee could be a bit warmer. One problem was that the worn-out wall AC outlets cannot be used to properly change phones since too loose to maintain adequate contact . We stayed. 3 nights - May 06, 07 ,08 ROOM 708 , 2022. Very pleasant stay.
Stayed in May 2022
Reviewed: 31 May 2022
Trang
United KingdomThis review has been hidden because it doesn't meet our guidelines.
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