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Reviews of Palmier Hotel - Art House Da Nang 3 stars

305 Tran Hung Dao, An Hai Bac, Son Tra, Da Nang, Vietnam

#351 of 574 hotels in Da Nang

Guests' Choice

Review score

Based on 348 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 30 April 2024

    7.0
    Medium stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Need to improve furniture n facilities in room

    Its easy to move to beach and other city attractions. Although the furniture and facilities are old but accepted with cheap budget

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    So so
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV and Locker not working even I was upgraded by booking. Com. Location is no near to any attractions only river front.

    Nice river view room

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good view from room 301, but lots of street noise.
    • Family with young children
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The street noise was horrible. In the bathroom one light didn't work so it was pretty dark. It felt a bit worn. It's a bit of a walk to the next breakfast place.

    I stayed in room 301. The view of the river was nice. The bed and the lighting were good. AC was good as well. The receptionist Tony speaks good English and was very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Mattress was a bit lumpy

    Location was good, very close to dragon bridge and the night market.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The overall condition of the place is a bit dilapidated, things like signs were broken, missing letters etc. which made it feel semi-abandoned. The walls were pretty dirty and the room was basic, which at this price is not the worst. The windows don't seal properly so there is a lot of road noise, good if you like to sleep to highway sounds through. Also keep in mind they will ask you to wait while they check your room when you check out (to see if you have used anything from the minibar) so if you're on a time schedule, allow for that.

    It's a pretty old and run-down hotel, but for the price, you're getting enough. You could stay in a nicer hostel and forgo the privacy and your own bathroom at this price. The staff are friendly and honest people; I realised when I got to my room that I had been given the incorrect change when I paid, but before I went down to ask about it, someone from reception was already at my door to give me the difference without my mentioning. The bathroom was somewhat renovated and nice to take a hot shower in.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    ..

    The staff were cordial

    Stayed in February 2024

  • Reviewed: 8 December 2023

    8.0
    Good location and deal for the one by the river
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Just only one thing that turndown service is not available until I required even though my whole stay is 5 nites.

    Location is good, just few steps to walk to the Han River, good price offered, nice and friendly staffs.

    Stayed in December 2023

  • Reviewed: 23 August 2023

    7.0
    Nice place to stay, overall I liked it. And once again, be ware that everything in mini bar and snacks is extra price, i
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They charge for still water in mini. So if you want additional water, you need to ask it on the desk, which is kind of strange

    Room was clear. Hotel has free parking. Staff is friendly . Location is good

    Stayed in August 2023

  • Reviewed: 20 May 2023

    8.0
    Great value for money!
    • Leisure trip
    • Solo traveller
    • Premier Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    The window didn't seal shut and being in a river view room means being on the road. It wasn't that noisy for me as I live in a city but it's worth considering.

    The staff are very friendly! Even though there was a language barrier they were very helpful to me. The room was great value for money. The corridors could do with a freshen up but I thought the room was done well and clean.

    Stayed in May 2023

  • Reviewed: 5 April 2023

    8.0
    Great location,Good scene
    • Leisure trip
    • Couple
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Smell in walk way Room still hear road sound

    easy to find Some staff can talk in English Good value

    Stayed in April 2023

  • Reviewed: 27 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premier Room with River View
    • Stayed 1 night

    I got riverview room. But from my window I can see just trees and nothing more.

    everything was mostly good

    Stayed in December 2022

  • Reviewed: 16 February 2023

    7.0
    Totally okay
    • Leisure trip
    • Family with young children
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    A bit hard to use the bathtube as a shower without pouring water in the whole bathroom. Provided snacks in the room were not marked with prices so suggested to be free but they were not. Windows did not really close so you could hear the traffic as if they were open.

    Clean, good location, ac, fridge

    Stayed in February 2023

  • Reviewed: 10 January 2023

    9.0
    Superb
    • Family with young children
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Everything is ok

    Stayed in January 2023

  • Reviewed: 24 December 2022

    9.0
    Great place to spend your holiday!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    All was good, I wish they could fix their card payment machine, and I am sure they will.

    Great hotel, nice location near river, access to all nearby transports and tourist attractions, also very helpful and supportive staff!

    Stayed in December 2022

  • Reviewed: 16 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    booked the premier room with a bathtub to take a bath but there was never enough hot water

    Good location and view

    Stayed in December 2022

  • Reviewed: 4 December 2022

    8.0
    Good comfort for small money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Huge stains on the curtains, bathroom needs a renovation! Actually everything needs to be renovated. They smoked in the hallway - there was an ashtray, somehow the smoke got in my bathroom through the ventilation. Staff doesn't speak English (except one guy who is only sometimes at the reception) so they can't help you with anything. At the end the room key card didn't work.

    Nice room for small money! Enjoyed the hotel-comfort after many nights in dorms a lot! As they're in the post-covid-starting-phase they offer their rooms for small money - that's fair. Had a side-view to the river from my window. Comfortable bed, small bedside lamp. Location is not really in a touristic area, that's okay - you can easily take a grab to get there - if you want to go there. Starbucks only a few minutes away : )

    Stayed in November 2022

  • Reviewed: 15 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Double bed, air conditioner, hot shower, fridge, clean towels. Location facing Han River for single person stay at budget price, can't ask for more.

    Stayed in November 2022

  • Reviewed: 31 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Main attraction "Dragon bridge" is bit far for walking - 1.5 KM from hotel,. No Vegetarian/ Indian restaurants near by. Bus no 1 connecting Da Nang with Hoian (which had bus stop near dragon bridge) is non functional now.

    Hotel is good, if you upgrade you will get great view. Bathroom was very nice. Host can arrange breakfast in nominal cost. If you are looking for comfort this is a good hotel to stay.

    Stayed in October 2022

  • Reviewed: 24 May 2024

    5.0
    Yeah, reminded me of what my father once told me you get what you pay for
    • Leisure trip
    • Solo traveller
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The condition of the property

    The staff and the location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They told me you would get 2 complimentary water bottles daily included within the price but when I left they charged 10k vnd per bottle for 6 bottles I used There were a lot of Ants on the bed and side table, I told the staff about it multiple times but nobody bothered about it, room telephone extension was not working, fridge was not working.

    Location

    Stayed in May 2024

  • Reviewed: 15 May 2024

    5.0
    You basically get what you pay for. Nice view but extremely run-down hotel otherwise. Would not stay here again.
    • Leisure trip
    • Couple
    • Premier Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Staff tried to make us pay for 2 packets of noodles we “took from the mini bar” —> there were never any noodles there to begin with. The hotel is extremely run-down. The pictures do not show the real state. The sheets were not clean and smelled of men’s perfume (making me think they weren’t even washed). The curtains are stained with multi-color stains, the airconditioning leaks water, the bed is uncomfortable, all of the furniture is old and has stains.

    The only nice thing is the view (but you’ll see better if you walk around in the city). Otherwise the hotel is dirty and run-down.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    4.0
    Disappointing stay, far from restaurants and pubs, and just not a clean place.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Absolutely filthy, dingy, dank smelling room with sheets that were threadbare and stained. I had to get the maids in to reclean the floors as their were black hairs and hundreds of ants everywhere. They still didn't clean under the bed when i asked it was thick with dust and hair! I live in Asia I know the different standards, this place was not up to speed. They need to review their cleanliness protocols.

    Staff was ok.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing staff, very helpful, great location, clean and great price

    Stayed in April 2024

  • Reviewed: 30 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The place was very well located but the room was quite dirty and building old.

    Stayed in March 2024

Showing 1 – 25

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