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Reviews of Twelve Midtown, Marriott Autograph Collection 4 stars

361 Seventeenth Street Northwest, Atlanta, GA 30363, United States

#135 of 263 hotels in Atlanta

Guests' Choice

Review score

Based on 152 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 18 March 2024

    8.0
    Happy
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    I love it. The location was 10/10 right across from Floyd Mayweather gym. Target forever21 cvs outlet etc.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The main restaurant at this location food was horrible. I woke up hungry for breakfast and my breakfast food was a -3 I would never order food from this place ever again. I definitely would not recommend ordering breakfast from that location. If the breakfast was good, I may have invested in lunch or dinner, but thank God there was surrounding restaurants that had great food and great atmosphere.

    The employees at this location had great customer service from front desk to housekeeping valet parking was very convenient and they had great service and they took great care of our cars

    Stayed in March 2024

  • Reviewed: 15 February 2024

    8.0
    The stay here served its purpose to the max which is being overly convenient in most aspects of a vacation. (Nearby plac
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Room amenities were lackluster for the size of room. (Didn’t have Washer and Dryer as advertised, TVs were small and updated.)

    The location is top tier. Valet was very attentive, along with overall staff. The housekeeping did a great job with cleaning the rooms.

    Stayed in February 2024

  • Reviewed: 1 October 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The bed could use some work maybe a better mattress. And the bed dipped in the middle.

    The room was so spacious and had all the amenities that you need. It was in a great location for walking to anything you are interested in. There was also a restaurant located on the property for easy dining .

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Nice hotel but not very cordial or friendly.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No one Acknowledged that we were there for honeymoon. Expected something from staff. Finally someone in restaurant asked if we were celebrating. I put info in reservations and comments. Did bring us dessert and champagne before we left.

    Breakfast was great, dinner not so much at all. Expensive and not appetizing. Steak too charred,, ran out of special which was reason I chose there.. Facilities clean but did kill roach in kitchen.

    Stayed in August 2023

  • Reviewed: 8 July 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    My car got scratched while with valet.

    It was centered and walking distance to Publix, Target

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I didn't have a menu for room service in my room and I also thought that they would have left a robe in the room. But most of all, I didn't like the late last minute notice that my room may have been canceled. Had to wait 3 hours almost before the problem could be resolved.

    Love to clean wide space of the rooms as well as the wide shower head that felt like a massage and a soft bed.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Balcony and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The bed was extremely uncomfortable

    Stayed in May 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    great location. staff was friendly and accommodating

    Stayed in January 2023

  • Reviewed: 2 February 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The valet parking person brought the wrong bmw while we were about to leave for the airport, so the key he gave us was for my bmw rental we almost lost 30 trying to figure out how to get inside then we asked him do you have another key. He had the other key glad I left extremely early for my flight

    Love the area lots of shops and grocery stores

    Stayed in January 2023

  • Reviewed: 31 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was clean quiet the room was exquisite like a mini apartment and the view of the city was great I will be returning

    Stayed in October 2022

  • Reviewed: 10 July 2022

    8.0
    overall stay was a great experience.
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    i was expecting a room with a balcony. unfortunately i did not receive it.

    the room itself. the pool.

    Stayed in July 2022

  • Reviewed: 17 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    II was given a room that maintenence staff were still working on.. That pieced me up

    The location The ambience

    Stayed in June 2022

  • Reviewed: 23 December 2021

    9.0
    Incredible staff and amazing location!
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location!! so close to everything. The staff were incredible. Big shout out to Corey the night customer service. He went above and beyond for our family.

    Stayed in December 2021

  • Reviewed: 8 November 2021

    9.0
    it was amazing, just wish the checkin time was accurate
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t check in when I got there I had to wait 10 mins. not too bad though

    I loved the entire suite it was perfect for any type of trip work or vacation

    Stayed in November 2021

  • Reviewed: 8 September 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    got to the hotel @3 pm for check in and did not get a room until 2 and a half hours later.

    Very nice place to stay at.

    Stayed in September 2021

  • Reviewed: 5 May 2024

    10
    Great service
    • Family with young children
    • One-Bedroom King Suite with Balcony and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Great

    Stayed in May 2024

  • Reviewed: 1 May 2024

    1.0
    They canceled my reservation before I even arrived for check in. There was no call no email the staff was not friendly a
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Bad customer service staff. The parking.

    Not far from Atlantic station and highway but that’s about it.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Loved the location of the hotel

    Stayed in April 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location, event space, room, and staff.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    1.0
    Worst stay at a hotel.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff was terrible. The rooms look nothing like pictured. The general manager hung up on me he’s literally trash. This whole establishment was unprofessional and everyone had a terrible attitude. They’re stealing money. Beds are uncomfortable like you’re sleeping on brick. 0/10 experience. Valet is confused and unprofessional. TERRIBLE! Still waiting on my refund a month later. Booking is terrible too. The whole experience was horrible.

    I liked nothing.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    4.0
    It was decent but I wouldn’t stay there again since even after the cleaning it was obvious it was used by someone for so
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    We walked into our room to an immediate smell of marijuana and the tvs on, after looking into the room further it was obvious someone had smoked in there after the room was cleaned (potentially staff?) because there was a shower cap on the smoke alarm and a very pungent smell of weed which we did alert the staff at the check in desk.

    It was a decent location within good distance for shopping and dining

    Stayed in November 2023

  • Reviewed: 28 September 2023

    6.0
    Way too much money for a worn and not very clean hotel room
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    It’s worn out - needs painting, shabby and stained furniture, and not clean.

    It’s close to my client’s offices.

    Stayed in September 2023

Showing 1 – 25

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