Reviews of SureStay Plus Hotel by Best Western SeaTac Airport 3 stars
19260 28Th Ave S, SeaTac, 98188-5121, United States
#17 of 34 hotels in SeaTac
Guests' ChoiceReview score
Based on 1348 hotel reviews
7.5Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
8.0
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Facilities
7.7
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Staff
8.2
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Value for money
7.8
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Free WiFi
8.2
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Reviewed: 27 May 2024
Sonia
United States1 review9.0“Great”- • Leisure trip
- • Couple
- • Queen Room with Roll-In Shower - Disability Access
- • Stayed 3 nights
- • Submitted via mobile
Shampoo conditioner
Very clean and comfortable
Stayed in May 2024
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Reviewed: 26 May 2024
David
United Kingdom35 reviews7.0“Comfortable Room in a great location for the airport with good access to Seattle”- • Leisure trip
- • Couple
- • Large King Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast
Good location near the light railway and airport . Good size bedroom
Stayed in May 2024
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Reviewed: 22 May 2024
Maria
United States9 reviews8.0“Comfortable enough”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The parking space is not a lot
It’s near the airport Clean and fair price
Stayed in May 2024
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Reviewed: 20 May 2024
Deborah
United States18 reviews2 helpful votes9.0“Close to Airport, Free Shuttle, Comfortable and Economical.”- • Leisure trip
- • Couple
- • Large King Room
- • Stayed 1 night
- • Submitted via mobile
Location, Room and Staff. They also have a complimentary shuttle pickup/ drop off at the SeaTac airport.
Stayed in May 2024
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Reviewed: 18 May 2024
Mark
Canada21 reviews2 helpful votes8.0“Spacious, comfortable room only 10-15 min walk to light rail station for concert in town”- • Leisure trip
- • Group
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
Curtains didnt close quite tight enough to keep all light out
Breakfast was decent with some options
Stayed in May 2024
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Reviewed: 15 May 2024
Melia
United States8 reviews2 helpful votes9.0“Best plave to stay with great staff”- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The beds was comfy, the room was very clean and the manager was very nice to me.
Stayed in May 2024
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Reviewed: 15 May 2024
Kayelle
Netherlands34 reviews2 helpful votes7.0“Close proximity to the airport, free shuttle, friendly staff.”- • Business trip
- • Solo traveller
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
The breakfast was ok.
Location was close to the airport and they provide a free shuttle service. Angel Lake park is also close by and a peaceful break from the busyness of the area. I was upgraded to a bigger room, which was nice. The kitchen staff were super friendly and even provided me with cables to charge my phone, as I had misplaced mine. Staff were also flexible and very accommodating with the shuttle times.
Stayed in April 2024
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Reviewed: 13 May 2024
Christy
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
No Ice. The Ice machine was broken during our stay
Stayed in April 2024
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Reviewed: 27 April 2024
Michael
United States69 reviews5 helpful votes7.0“Fix the elevator!!”- • Leisure trip
- • Solo traveller
- • Large King Room
- • Stayed 1 night
The elevator is (or at least was) broken. As a septuagenarian, I struggled to carry my bag (packed for three weeks in Europe) up the stairs. I would hope the staff would at least offer to have the luggage carried up the stairs.
The location is very good. The shuttle to/from the airport is easy. The rooms are nice.
Stayed in April 2024
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Reviewed: 26 April 2024
Brian
United States8 reviews1 helpful vote8.0“Clean, comfortable and worth the money!”- • Business trip
- • Solo traveller
- • Large King Room
- • Stayed 3 nights
- • Submitted via mobile
Elevator was slow or stuck often. I walked the stairs most days.
Clean and well maintained large rooms. Price.
Stayed in April 2024
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Reviewed: 25 April 2024
Noemi
United States3 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
the driver have more friendiliers.
The breakfas was very good there was a lot of variety>
Stayed in April 2024
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Reviewed: 22 April 2024
Taumaloto
American Samoa2 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Didn't have any dislikes
Friendly staff and able to check in earlier than expected. Complimentary breakfast was good.
Stayed in April 2024
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Reviewed: 22 April 2024
Corbin
United States3 reviews7.0“Convenient, as expected”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Parking had very small spaces and not many available, but we did find one.
Convenient to SeaTac airport, clean, comfortable bed.
Stayed in April 2024
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Reviewed: 11 April 2024
Angela
United States36 reviews4 helpful votes8.0“Good for an overnight near the airport”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Elevator out of order
Location…close to airport
Stayed in April 2024
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Reviewed: 10 April 2024
Kelly
United States55 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Large King Room
- • Stayed 1 night
- • Submitted via mobile
Would have been great to have a grab and go breakfast for very early flight (included breakfast starts at 6am).
Very convenient to the airport, clean, large room, good lighting, good shower, quiet. Check-in staff was very friendly and professional.
Stayed in April 2024
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Reviewed: 10 April 2024
Thao
United States2 reviews7.0“Clean and good location”- • Family with young children
- • Large King Room
- • Stayed 1 night
- • Submitted via mobile
None
Close to the airport
Stayed in April 2024
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Reviewed: 6 April 2024
Wolda
United States2 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Good.
Stayed in March 2024
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Reviewed: 4 April 2024
Iris
United States1 review9.0“Great and comfortable place to stay.”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The elevator wasn't working and I was booked on the second floor I had 3 heavy bags, so they helped me with them. Of course, but that was the only negative.
Pick up. At the airport was quick. And it was close to the hotel.Everybody was friendly from the driver that picked me up from the hotel to the staff that met me when I arrived
Stayed in April 2024
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Reviewed: 4 April 2024
Wendy
United States19 reviews5 helpful votes6.0“Clean and convenient but not comfortable”- • Leisure trip
- • Solo traveller
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
The insulation in the rooms is terrible; it was so loud outside my closed window -- you could hear planes constantly, plus the light rail nearby. And you could hear tromping feet above. Room curtains did not stay fully closed, and the bright glare of the parking lot light interfered with my sleep, as did the uncomfortable beds. The furnishings all appeared to be very cheap, especially the beds. The elevator was out of commission, and we had to walk up the stairs with bags. The front desk area is tiny and not very welcoming, and the breakfast was sub-par. The breakfast attendant hid out in a supply closet off the breakfast room, on her phone in the dark, not being very attentive. While I was looking for a decent budget accommodation for a single night, I don't think I would return. I was surprised, as the Best Western name influenced my decision to stay. But this is definitely their cut-rate brand.
The hotel was very clean, I'll give it that, and the location near the airport was convenient, with a free shuttle.
Stayed in March 2024
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Reviewed: 28 March 2024
Michael
United States69 reviews5 helpful votes9.0“It's dependable.”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
I would love to have real coffee cups and glass beverage glasses in the room.
I love the location. The facility makes it very easy to schedule a shuttle to/from the airport. The breakfast is nice.
Stayed in February 2024
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Reviewed: 27 March 2024
Pamela
United States6 reviews2 helpful votes7.0“cheapest place near the airport, so it's worth it. but don't expect perfection.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The rest of the staff had ZERO information about Seattle; even things like "how much does the tram cost" (which is 500m from the hotel). They don't know a thing about Seattle and have zero answers. Also - the lift was broken and we were on the 4th floor - obviously a letdown.
The manager was very cool. The beds were decently comfortable. felt safe.
Stayed in March 2024
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Reviewed: 25 March 2024
Jacklyn
United States3 reviews7.0Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Elevator was down for maintenance during our stay which wasn’t mentioned until check in; carried luggage up 3 flights of stairs. Dirty clothes were left hanging on the bathroom door upon check in
Convenient location to the airport and complementary shuttle service was a plus! Beds were super comfy after our long fight
Stayed in March 2024
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Reviewed: 24 March 2024
Xedy
Philippines28 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Large King Room
- • Stayed 1 night
- • Submitted via mobile
The check-out staff(night shift), for me, needs to be more friendly. He was a bit rude
The room is decent and spacious. When i checked in the guy at the reception was very friendly.
Stayed in March 2024
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Reviewed: 22 March 2024
Musasabi
Japan146 reviews9 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
No shops or restaurants around that a bit inconvenient if you don't have car.
Very friendly and nice staff, spacious and clean room.
Stayed in March 2024
