13434 Southwest Freeway, Sugar Land, TX 77478, United States
#6 of 13 hotels in Sugar Land
Guests' ChoiceBased on 228 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.5
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End of dialog contentReviewed: 27 May 2024
Rajesh
United StatesMaybe the breakfast
Breakfast was okay. Location is great. Room was pretty good!
Stayed in May 2024
Reviewed: 11 March 2024
Waggoner
United Statessurprisingly no water was available in the breakfast area
Breakfast was Okay..standard as other hotels.
Stayed in March 2024
Reviewed: 29 January 2024
James
United StatesNeeds a little TLC on paint, stained furniture, walls, and updating.
Comfortable for traveling with family, and friendly staff. Indoor pool 👍
Stayed in January 2024
Reviewed: 28 November 2023
Marisha
United StatesThe showerhead needed some work and the microwave had to be moved to another spot to be used.
The room was nice and clean.
Stayed in November 2023
Reviewed: 28 November 2023
John
United StatesBreakfast was good, but not enough room to eat in the lobby
Stayed in November 2023
Reviewed: 26 November 2023
Ghafoor
United StatesNot sure
Every thing
Stayed in November 2023
Reviewed: 8 November 2023
Carl
United StatesThere was no fresh fruit at any breakfast which was disappointing.
The oatmeal was good and the rest okay.
Stayed in November 2023
Reviewed: 18 September 2023
Andrea
United StatesNo full length mirror. Water pressure low. Hallway was hot and snelled like musky. Had to hold handle down for toliet.
Bed was very comfortable. Loved Ac, was cold.
Stayed in September 2023
Reviewed: 29 July 2023
Savanna
United StatesWe asked ahead of time for a room with a bathtub and we're assured we would get one. This was for medical purposes. We got there and were given a stand up shower and someone else got our bathtub and was not able to switch to a different room.
The room was cold and beds were comfortable
Stayed in July 2023
Reviewed: 27 July 2023
Jennifer
United StatesOur toilet didn’t flush. We asked the night attendant who said she didn’t know where the plungers where. We had to use the restroom in the lobby.
The room was very nice. We were surprised how spacious and nice it was.
Stayed in July 2023
Reviewed: 27 June 2023
Shaunte
United StatesGreat property location, no to much traffic flow
Stayed in June 2023
Reviewed: 12 June 2023
Bruce
United StatesA/C blew across bed.
Nice Hotel. Room was clean beds comfortable.
Stayed in June 2023
Reviewed: 2 June 2023
Chasity
United StatesIt was outdated. The carpet had stains and some areas of the carpet were sticky.
The room was spacious and the bedding was clean. It not only had two queen size bed but a pull out sofa. It accommodated our family if 5 perfectly.
Stayed in May 2023
Reviewed: 27 April 2023
Jacqueline
United StatesI didn't not like that my room didn't have a full lenght mirrow in it .
Breakfast was okay I'm really not a breakfast person so it was good could have had a bit more variety they had only turkey sauages didn't like those.
Stayed in April 2023
Reviewed: 8 April 2023
Jimmie
United StatesI smelled weed in the hallway, someone was smoking.
The staff was very friendly and polite.
Stayed in March 2023
Reviewed: 16 March 2023
Marissa
United StatesRoom didn’t have a closet or a place to hang clothes. The restroom in the room was located in a bad area (no privacy). Some lights didn’t work. Outside noise wasn’t too bad.
Hotel location was easy to get to. Staff was super friendly and professional! Breakfast was good( plenty of options to choose from). Room was clean and decent size.
Stayed in March 2023
Reviewed: 13 March 2023
Mary
United StatesThe ice machine only was working on 1 floor.
The beds were very comfortable, bathroom was clean and very spacious.
Stayed in March 2023
Reviewed: 31 December 2022
Beverly
United StatesThe comforter and sheets were a little dingy.
The staff was so friendly and accommodating. Addressed any questions or concerns we had. The breakfast was really good. The layout of the room was very nice. Beds were comfortable. Have stayed at Springhill before and would return again.
Stayed in December 2022
Reviewed: 23 December 2022
Mir
CanadaBreakfast could be better
Amazing staff Clean rooms
Stayed in December 2022
Reviewed: 24 November 2022
Mary
United StatesThe mattresses were stiff.
Nice and clean
Stayed in November 2022
Reviewed: 7 November 2022
M
United Statesthere was only one door into and out of the building; people the floor above me stomped and jumped all night through 4am, and in the morning there was an odd smell perforating through the building (possibly weed).
check in and check out was easy
Stayed in November 2022
Reviewed: 6 November 2022
Lopez
United StatesThey change mi reservation of room to another class, no explanation just she said: We do not have the room available. Just this...
Stayed in October 2022
Reviewed: 31 October 2022
J
United StatesThe bathroom mirror was chipped quite a bit. Needed a full size mirror
I liked the room. It had a separate sitting area. I liked the indoor pool
Stayed in October 2022
Reviewed: 12 October 2022
Natalie
United StatesI didn’t like the construction around the property but I understand that’s temporary. The smell of the pool was VERY strong and nauseating when in the first floor hallway. we were at the end of the hallway (102) so the smell seemed to fade a bit. The breakfast was okay but eggs and sausage were gross looking.
i like the decor and that there is a separation in the rooms between bed area and desk/couch area
Stayed in October 2022
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