2033 Penrose Avenue, Philadelphia, PA 19145, United States
#76 of 89 hotels in Philadelphia
Guests' ChoiceBased on 1053 hotel reviews
7.2Cleanliness
7.9
Comfort
8.0
Location
7.9
Facilities
7.4
Staff
7.6
Value for money
7.2
Free WiFi
6.8
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End of dialog contentReviewed: 24 May 2024
Mia
United StatesN/A
I loved how quiet it was
Stayed in May 2024
Reviewed: 22 May 2024
Marianella
CanadaParking should be included for the price
Stayed in May 2024
Reviewed: 21 May 2024
Joy
United StatesAgain, I wasn’t there long enough to know whether or not it was good or bad
I really wasn’t down long enough to realize that the property was good or bad
Stayed in May 2024
Reviewed: 19 May 2024
Linda
United StatesMy arrangements indicted breakfast was not included in the rate. My mistake was to assume no complimentary breakfast was available. I don't know whether there was breakfast available, complimentary or otherwise.
the staff was professional yet friendly
Stayed in May 2024
Reviewed: 7 May 2024
Nahla
AlgeriaBasic breakfast
Good staff and clean room
Stayed in May 2024
Reviewed: 5 May 2024
Keara
United StatesThe bar drinks were not great. We also asked staff where some good places to eat were and they did not know.
Check in was easy and parking was a bonus. Close to the casino and field and easy to find an uber.
Stayed in March 2024
Reviewed: 5 May 2024
Susan
United StatesThat the toilet seat was broken in the room. The staff was very dry and just blank faces like they didn't want to be there. The entrance was a little tricky due to construction but otherwise decent. And that breakfast wasn't explained at check in that it's 15 a person.
Was super comfy and close to where we were going
Stayed in May 2024
Reviewed: 30 April 2024
Nyglogistics
United StatesThis is my second visit, the staff lack hospitality, personality, and customer service. They don't greet you, they just ask for an ID right away! We stayed on the 14th floor, and all night there were strange mechanical noises
It's close to the stadiums and not too far from the downtown area.The hot water and pressure is good!
Stayed in April 2024
Reviewed: 23 April 2024
Peter
GermanyClose to the sporting complex, which was the reason we were traveling to Philly. Elder house which is now an IHG but the rooms are spacious and clean. Ver nice service. Breakfast is from a menu and very good quality.
Stayed in March 2024
Reviewed: 11 April 2024
Kemal
TurkeyBreakfast was poor
Good location for bussiness
Stayed in April 2024
Reviewed: 10 April 2024
Heidi
CanadaCleaning staff throwing out our stuff that was placed with our things and not in the garbage and moving our things and opening closet daily with our clothes. Then morning of check out trying to open the door and come into the room once at 830 and one at 930 when checkout is at 11 and we did not check out. Good thing we had the safety lock on.
The front desk staff. The comfort
Stayed in April 2024
Reviewed: 9 April 2024
Stewart
United StatesShower door wouldn't stay shut and the toilet seat was very loose
The location was great, staff was friendly
Stayed in April 2024
Reviewed: 4 April 2024
Brenda
United StatesLack of places to dine
Proximity to venue.
Stayed in March 2024
Reviewed: 26 March 2024
M
United StatesHotel room was a bit dusty. Parking is valet. Metro is a long walk (better take the bus/taxi).
Hotel has very spacious rooms and up to date facilities. It offers parking at affordable rates. It is easy to reach when arriving by car.
Stayed in March 2024
Reviewed: 25 March 2024
Alexandra
United StatesWindow in room was leaking, could hear wind getting through the cracks of window area, no free parking, recommend water for guests in rooms
Location, somewhat updated & clean
Stayed in March 2024
Reviewed: 15 March 2024
Luddie
United StatesIt was good
OK
Stayed in February 2024
Reviewed: 4 March 2024
Zoe
United StatesBreakfast was ok, paying for parking seemed unnecessary if you're a hotel guest. They put us right at the elevator door so it was extra noisy and we had an adjoining room door and our neighbors were annoyingly loud.
Convenient
Stayed in March 2024
Reviewed: 29 February 2024
Angela
United StatesThat you have to pay for breakfast & no toothbrushes
Room was clean and comfortable
Stayed in February 2024
Reviewed: 8 February 2024
Kasmeen
United StatesThe view the bed the room
Stayed in February 2024
Reviewed: 29 January 2024
Nyglogistics
United StatesThe clerk that checked us in gave me a hard time about my first name. She was very rude and was unfriendly. She lied about doordash, stating its policy that we go downstairs to the lobby to pick up food. We had two other people come directly to the door! She needs to remember why she chose her job, I probably will not return if I have to deal with her! Also, the water took a long time to get hot!
The hotel was quiet and the view was nice!
Stayed in January 2024
Reviewed: 22 January 2024
Lisa
United StatesI was nervous about security doors being propped open for the back entrance security pad looked tampered with.
Quick check in everything in the hotel looked updated and very clean. nice view
Stayed in January 2024
Reviewed: 1 January 2024
Gallatin
United StatesMy key card didn't work even with the manager card, and I went down 3 times.
I was there for 1 night for a family event, so my needs were met. It was clean and nice location.
Stayed in December 2023
Reviewed: 24 December 2023
William
SwitzerlandHmm, don't know. More cocktails on the menu?
Perfect place for Eagles fans to stay, and to see each other.
Stayed in November 2023
Reviewed: 1 December 2023
Lara
United StatesThe a/c in the gym did not work and the hallways had heavy pot smoke at times.
We've stayed here several times. It is a GOOD place to stay for a Phillies game.
Stayed in October 2023
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