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Reviews of Holiday Inn Resort South Padre Island-Beach Front, an IHG Hotel 3 stars

100 Padre Island Boulevard, South Padre Island, 78597, United States

#102 of 237 hotels in South Padre Island

Guests' Choice

Review score

Based on 817 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 May 2024

    6.0
    Was not what I expected from pics.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the distance to the beach, room was ok, the pools had broken pieces and not what we expected.

    Entrance and that was it.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    The staff was great. Everything was very clean and tidy.
    • Leisure trip
    • Couple
    • King Room - Poolside - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Two swimming pools.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Saw cockroach in room

    Close to beach

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Fun and relaxing
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a little uncomfortable. Parking has a pain. Since the hotel was hosting an event, that wasn’t told to us previously, there was a time where we couldn’t even find a parking. I think if you’re staying at the hotel you should have priority parking.

    I liked being able to walk right on to the beach. The swim up bar was cool.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Poolside - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were little flying bugs around the restroom area more specifically the sink and mirror. For being so pricey the restrooms should have been updated and not to small and run down.

    The location.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    6.0
    Decent
    • Leisure trip
    • Couple
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pools were small and rooms out dated

    Location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Overall nice stay my family and I enjoyed ourselves.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are kind of dated and mine kind of had smell. Bathroom is small.

    I liked that there was a heated pool since it wasn’t super hot outside, and I like that the hotel has beach access and close to everything. Staff were very friendly?!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pricey. Fix the AC in the room.

    It was clean and good location.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The vouchers, I feel like if the food was included with the price of the room as well as every adult and child accounted for then it should’ve be every person in the room a paid for plate not one adult plate and one child plate and pay the difference

    Stayed in January 2024

  • Reviewed: 1 October 2023

    8.0
    Awesome, fun, and comfortable stay for the weekend!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I would prefer for the online pictures to be accurate in terms of whether the room is beach view or pool view. I booked a deluxe room and one of the pictures showed I would have a side view of the beautiful beach, but that wasn’t the case.

    I really enjoyed the restaurants on the property in both service and quality. Outside of our comfortable rooms we found plenty of activities to enjoy the morning, evening, and night.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That one of the elevator, wasn't working

    That it had 3 pools, and several bar on location

    Stayed in September 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Need more security.

    Staff was great and very helpful

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Location was awesome! Beds were comfy, stay was awesome.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property although clean could use some major TLC especially the outside of property, the large pool was closed for repair, not sure why they would do this during the summer. Pool tiles coming off at the smaller pool. The appearance of the hotel should not deflect from the staff, they were so awesome and accommodating!

    Loved the location, closeness to beach and restaurant.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights

    As comments above

    Generally comfortable Did. Not like the beach Food mediocre and slow delivery

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Pool side- Non-Smoking
    • Stayed 4 nights

    The carpet by the air-condition leaked the hole time. I did tell them about three times only one worker came once and tried to take care of it. The carpet was wet and you could not stand by the window with out shoes. By the time we left it was starting to smell. We were on the first floor and someone on the 2nd floor made all kinds of noise the whole time we stayed there. I hated to call the front desk. But I did, and I don't know if anyone checked on it. but it did not stop. So we did not get much sleep while we were there.

    the staff at the pool and at the bar in and out was wonderful.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Beautiful trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room had an unswept pile of sand on floor and needed more toilet paper initially but staff addressed problems promptly

    Staff was awesome and very helpful. Location was also very beautiful.

    Stayed in May 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beachside and pool areas

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    The hotel was not crowded the only thing I can really complain about is the elevators I am not joking when I say your wa
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The elevators. The amount of times you have to call room service for items such as toilet paper/towels. Breakfast is $29/per individual.

    Loved the beach access, and the beach view from our room !

    Stayed in July 2023

  • Reviewed: 5 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was suppose to be included and it wasn't. The pool wasn't working and still got charged resort fee. Room wasn't ready to check in.

    The distance to the beach.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    the checkin was unexpected, i had to pay additional cost after i fully paid on booking, and also had to pay a very high deposit

    the breakfast was amazing, loved it. the pools were great. access to the beach was very convenient.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    6.0
    Stay was good. Pool was very relaxing, beach was walking distance. There was NO signal at the hotel!
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was great relaxing

    Convenience

    Stayed in June 2023

  • Reviewed: 25 June 2023

    6.0
    The staff and food was great but I should have been made aware that the heat was out so that I could have made other acc
    • Leisure trip
    • Couple
    • King Room - Poolside - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was hot

    Location

    Stayed in June 2023

  • Reviewed: 22 May 2023

    6.0
    Expensive for the hotel facilities, old lack of maintanance
    • Business trip
    • Group
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted via mobile

    The hotel in general rooms are good

    Rooms are good but for the price the hotel facilities lack maintainance in everyway its too old and outdated for the charge

    Stayed in May 2023

  • Reviewed: 19 May 2023

    7.0
    Overall it was okay but over priced for what you get
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that you have to set up room service in order for your room to be cleaned daily. Idk if they’re short staff or what but it’s a resort it’s no reason I should have to set up my room to be cleaned. I also didn’t like that you have to get beach towels from the front desk , again it’s a resort those should be located by the pool. Next time I’ll just stay at another hotel on the strip I paid for a resort but just got a regular hotel with no room service.

    Staff all seem really nice. Hotel was cleaned lobby is nice and cleaned as well. The bartenders work extremely hard serving good food and drinks! I’m the food was amazing next time I’ll just eat at the hotel cause the food on the strip isn’t good.

    Stayed in May 2023

Showing 1 – 25

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