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Reviews of Hotel Sausalito

16 El Portal, Sausalito, 94965, United States

#4 of 4 hotels in Sausalito

Guests' Choice

Review score

Based on 337 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not really a hotel, more like rooms with a manager available on call. Need to let manager know when arriving to prevent check in delay. Air con not working, room drapes and windows need updating.

    Location is excellent, beautiful town. Clean, pleasant manager.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    We had a GREAT experience and will be back no doubts!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms so small for two people! But I know it is an historic hotel ….

    Loved Robin at front desk…very hospitable and great!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Really enjoyed the stay (one night)
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The fridge made quite a noise and we didn't locate the noise until the next morning. The soundproofing between rooms isn't great.

    The location was excellent and the room was clean and had a great view. Comfy bed. Clarity around facilities (no breakfast, but that was OK)

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    Nice location, Great views, but could be so much more!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The room is not maintained well. It seems like this place is an afterthought by those running it. The carpet is very old and not clean. The bathroom was not cleaned well. The bathroom itself would benefit from addition by subtraction. The ancient rubber shower mat (that has certainly not been cleaned in years) needs to go. The bright pink hair dryer that was no doubt left by a bygone hotel guest and is covered in years with of dust adds nothing at all! The cloth shower curtain (That again, has likely not been cleaned in years) sticks to your skin as you shower. It has stuck to other people's skin too!

    The views from this room was pretty cool. The old-fashioned quaintness of the room was nice. The bed was confortable.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Had a very nice stay at a very nice hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Our TV service was interrupted for a while and management had to contact the cable company to fix it. A neighboring room was somewhat noisy and made it difficult to sleep at first.

    Great location near the bay, shops, and restaurants. Friendly and engaging staff. Clean facilities.

    Stayed in April 2024

  • Reviewed: 13 March 2024

    8.0
    Super location & great staff! Thank you.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a Lil small, did no t have a microwave or mini table to put any snacks anywhere. Beds comfortable & was clean. I would stay there again.

    SFBay is gorgeous & Sausalito Harbor is gorgeous too!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only one thing was not up to par. The mattress in my room was like sleeping on a marshmallow. It was mushy, and I just sank in until the springs flattened out. Perhaps the springs were worn out because the bed offered no support. IMHO.

    The location was perfect. The value was really good. The room was very nice and offered a fabulous view. The bathroom was very well equipped with lots of towels and toiletries. Overall, the hotel was quaint and in keeping with the experience one thinks of having when visiting Sausalito.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Calm
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I bit small

    Location was amazing! Beautiful building. Very calm and quiet.

    Stayed in December 2023

  • Reviewed: 29 January 2024

    8.0
    Great historic building in a interesting town with beautiful views .
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was super small. The check in process was odd as I had to call someone to let me in after we drove an hour and half.

    Great location on water’s edge and for walking around town.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Perfect stay with my family
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a little bit outdated

    Perfect location in a beautiful village with a perfect view over San Francisco

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Second time here . Love it
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful rooms

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Loved location and view
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights

    No food available, too little shelf/counter space in bathroom, heater not working first 3 nites

    bed very comfortable, eliminate armoire takes too much room, need 2 luggage racks

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very small rooms

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    Enjoyed being part of the energies in Sausalito and the history by staying at the Hotel Sausalito.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Felt that for the price, the room was very small. Had to take turns moving around the room without bumping into each other. Could have had introductory directions upon arrival for the heater. (no heat the 1st night). Left phone message for management but phone was answered by "Gables Hotel" ?? Never received a call back. Lobby staff was non-existent from the beginning. Had to call them and they came from somewhere else.

    We enjoyed the historic aspect of the hotel and the historic location of it. Liked the proximity to the town's restaurants and shopping. Liked the energy of the town and walkability. Liked the window seating with nice view of bay and park. Pretty tile and stained glass in bathroom.

    Stayed in November 2023

  • Reviewed: 10 October 2023

    8.0
    Charming hotel with an outstanding location.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Plants were dead on the outdoor patio, construction going on at the restaurant bellow. .

    Location and views

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Close to everything, in the center of beautiful Sausalito.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There was a constant noise in our room, like a reverberating motor. Couldn’t find the source and the same sound was in the lobby. We were right above the lobby.

    Right near the bay, nice old hotel. Beautiful view out the window. Room was a good size.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    9.0
    A great hotel in a great location.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is in a great location. Our room was large and beautiful.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Adequate. But we paid a lot for only adequate. And the shower pressure just wasn't adequate enough
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Water pressure was too low. Front desk person was just terrible to us when we arrived late (our flight was delayed). We obviously woke him up and he was quite grumpy. It wasn't our fault! It gave a very bad first impression. Mattress sagged (room 205) Water was not placed in room. We had to to go hall closet to get our own. Location was excellent and room was clean

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    A good value and centrally located to all of Sausalito’s attractions.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit cramped

    Within walking distance of everything

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    I'll choose to stay here again when I return to Sausalito!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Initially, I was put off when I arrived and discovered a note on the door to call a cell number to arrange check-in. However, a gentleman showed up within 5 minutes and explained the access procedures to me. There was seldom anyone at the front desk, but there was truly no need either. It was like staying in a small apartment building, coming and going in safety as I pleased. So, not technically a complaint!

    Wonderful location. Walking distance to everything of interest. Very comfortable room with great bedding. Convenient (paid) parking within easy walking distance. I could imagine the lot being full though during high season. I had to wait about 15 minutes for a slot to open when I arrived early afternoon on a Saturday. The AC worked well and there was a well supplied coffee/tea set-up. Great water pressure in the sink and shower. I thoroughly enjoyed my first visit to Sausalito and will definitely return and choose this hotel again!

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Lovely stay in a beautiful place.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The check in was not so smooth as there was no-one there when we first arrived cut was ok after 14 mins

    Beautiful decor and ambience

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The noise. Not only was there lots of street noise beginning at 6:45am, but construction on the building next door was incredibly loud.

    Aiden, who works at the front desk, is superb! The hotel is in a great location. Rooms are charmingly decorated and clean.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    This is a great location, especially for ferry use and easy walking to very good restaurants.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    There is a certain inconvenience when there isn't always staff at the front desk during regular hours. This is the first time we've realized there is a companion hotel, and staff is mostly there. Couldn't work the very simple coffee machine, and instructions should have been able to be given over the phone, but they had to come to the room. King size bed had two very uneven sides to it.

    We've stayed at this hotel before and really love the location. We knew we were going to be using the ferry, so it is perfect for that! We could watch fog move in and out all over the bay, but it never visited us in Sausalito itself, which made weather and views fabulous.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    9.0
    Enjoyed our stay very much.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Parking with your own vehicle wasn't that great.

    Great location for our vacation. Easy access to the ferry to go into San Francisco. Near great spots for vacationing.

    Stayed in July 2023

Showing 1 – 25

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