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Reviews of Extended Stay America Suites - Pleasant Hill - Buskirk Ave 2 stars

3220 Buskirk Ave, Pleasant Hill, CA 94523, United States

#7 of 7 hotels in Pleasant Hill

Guests' Choice

Review score

Based on 174 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    4.7

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Showing 1 – 25

  • Reviewed: 24 April 2024

    5.0
    Passable
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff except for the woman who helped me check out

    Price & location

    Stayed in February 2024

  • Reviewed: 15 March 2024

    5.0
    I actually didn't get the chance as the front desk had told me I wasn't able n then refused to print
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    It would be nice if this location had a fitness center ore even just a spa with steam, when work is travel, stress is always an issue. Also, I've only experienced this in newer apt developments, but an in house quick stop for the items that u wish u didn't need, but do. I know u can get sum things from the desk like coffee n cook ware, but other things that could help make fast meals better than fast food at a better price than a resort charges travelers. Also, I notice the email user name listed 4 me is not correct, I had been hacked n changed it as well as told the hotel because I was actually staying there when it happened. But as I feel the confusion might involve that still with my check in not going as planned

    The ability to do more with leaving my zone less. I could do laundry n work in one location saving tyme to get it done n no in n out of the car.

    Stayed in March 2024

  • Reviewed: 7 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There is almost no sound proofing . Can’t stay here again.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was pleasant except for the lingering stuffy musty smell as you entered. Had to keep the windows open the whole time. Sprayed fabreez a few times. It faded a bit.

    Staff was cheerfully Accommodating.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Pleasant if it had a little extra touch would be a nice place to stay
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There breakfast was a small coffee bar and vender style muffins, the Kitchener was not stocked cook-wear or plates or silverware , not Evan a complimentary coffee pot , the towels very thin and cheap,

    Very clean , pillows nice and full, bed was fine,

    Stayed in January 2024

  • Reviewed: 22 December 2023

    7.0
    Good
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Others staying at hotel were very loud, sounded as a fight broke out

    Location was close

    Stayed in December 2023

  • Reviewed: 13 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Poor breakfast and staff was often not available

    Had a kitchenette

    Stayed in July 2023

  • Reviewed: 19 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Little tired furnishings

    Location price. Bed comfortable

    Stayed in July 2023

  • Reviewed: 10 July 2023

    5.0
    Passable
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Staff was unfriendly and gave my employees a hard time during check in.

    Location and kitchenette

    Stayed in July 2023

  • Reviewed: 4 June 2023

    6.0
    Just okay
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kind of dingy, security guards were snoppy and people hanging out in the parking lot.

    I liked the hotel because it was near the freeway and a best buy and total wines and more is located in the same shopping center.

    Stayed in April 2023

  • Reviewed: 1 June 2023

    7.0
    it was OK
    • Business trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    complicated to get to, but maybe it was my phone not working fully correct. I had to keep driving around trying to locate this place.

    Stayed in June 2023

  • Reviewed: 28 April 2023

    6.0
    Very basic
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Looked like some guests live there on long term rental

    Stayed in April 2023

  • Reviewed: 24 April 2023

    5.0
    Okay if you need to prepare meals. I would choose another hotel next trip.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    Floors had not been cleaned. No carpeting. Bed not comfortable.

    Staff was friendly and helpful. Hotel was quiet.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    5.0
    tolerated
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    smell

    location

    Stayed in March 2023

  • Reviewed: 21 March 2023

    5.0
    Ok
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Better selection.

    Coffee was good.better

    Stayed in March 2023

  • Reviewed: 1 January 2023

    5.0
    place is good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner wasn’t working properly and there was a noise all night long like when the water just keep running when you flash the toilet and I couldn’t sleep. Also not enough coffee in the morning.

    some how I will say that was clean

    Stayed in December 2022

  • Reviewed: 13 September 2022

    6.0
    Pleasant
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen barely adequate. We've stayed at kitchenette hotels before that had great kitchen supplies (including several sizes of pots and pans And dish soap etc !) and stoves with ovens, so we thought this hotel wouldn't be any different, boy was I wrong. Beds were softish but very lumpy and pillows were flat and sort of hard. Not very comfortable. No bath mat so had to be very careful to shower. Bathroom sink barely drained at all.

    Staff exceptional and air conditioner worked well. Refrigerator worked well and decent size.

    Stayed in September 2022

  • Reviewed: 22 June 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    The rate included a take away breakfast. I went down at 9:30a on Sun and there was just 1 muffin left, and it was small. Coffee was sub-par, a light roast. This was not good in anyway

    The location was good

    Stayed in June 2022

  • Reviewed: 28 May 2022

    6.0
    nice for the most part
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    I asked for more blankets and the person only gave me one. I was freezing the first night and wanted more than one.

    staff at front desk were wecoming

    Stayed in May 2022

  • Reviewed: 17 May 2022

    7.0
    Decent
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast snacks minimal. You have to ask for things in the room.

    The space in the room was office. Decor dated but comfortable. Would stay again. They need a better breakfast offer and 12noon check out.

    Stayed in May 2022

  • Reviewed: 4 May 2022

    5.0
    It was a moderate getaway.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast wasn’t breakfast. It was snacks with coffee. And the room smelled like a tent at had lived there for well over a month. And wasn’t properly clean and disinfected.

    The quietness to where are room was. And the front desk gentleman Garrett.

    Stayed in May 2022

  • Reviewed: 18 March 2022

    6.0
    it was a decent stay but could have definitely been better had there been warm and hot water. this is the 2nd time it ha
    • Business trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No warm or hot shower, had to shower with cold water

    accessible to nearby stores

    Stayed in February 2022

  • Reviewed: 10 January 2022

    5.0
    Staff was great and I got the rest I needed.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom sink was clogged. The bathroom had hair in the tub and was not clean. The floor was dirty.

    The Location was great.

    Stayed in January 2022

  • Reviewed: 25 November 2021

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Being handicapped, I found it difficult to get to my room at the far end of the building. Available parking was in the back but the back door was locked so a complete hike around the building to the front and then back down the hall towards the back door was necessary to get to the room. My room was 2 doors from the back door. Facility is NOT favorable to people with physical difficulties.

    Stayed in November 2021

Showing 1 – 25

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