850 North San Vicente Boulevard, West Hollywood, Los Angeles, CA 90069, United States
#17 of 388 hotels in Los Angeles
Guests' ChoiceBased on 232 hotel reviews
9.1Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.4
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Pierre
SwitzerlandOn a 12h only stay, I’ve managed to cross 3 different people at front desk, none of them greeted me with a smile. Very cold welcome at check in. At check out he said you’re good to go, without even looking up from his screen. Very poor level of service to me.
Perfectly located in West Hollywood. Very calm street for LA, yet within seconds of all restaurants and bars. Exquisite decoration. Room and bed are comfortable. Complimentary breakfast, simple but fresh.
Stayed in May 2024
Reviewed: 29 April 2024
Hugh
AustraliaGreat location and spacious rooms. very comfortable bed and the common area used for breakfast was a great feature.
Stayed in April 2024
Reviewed: 27 April 2024
Jane
United KingdomGood selection at breakfast which was self-serve and the coffee and tea was available all day. In addition we enjoyed complimentary drinks on our first evening as we happened to arrive at Happy Hour - we took ourselves to the roof terrace to enjoy! We were welcomed by Winston who was lovely and made us feel very welcome.
Stayed in April 2024
Reviewed: 22 April 2024
Rafał
Czech RepublicPoor Breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Kemal
TurkeySmall room Air conditioner
Perfect location Very clean
Stayed in April 2024
Reviewed: 24 February 2024
Christine
GermanyNothing
We had a wonderful stay at this hotel—great ambiance, attentive staff, and impeccable cleanliness. Although there was a minor issue with valet parking, the hotel staff resolved it very promptly and professionally. We highly recommend this hotel and would come back at any time.
Stayed in February 2024
Reviewed: 24 January 2024
Alyse
United Statesnothing
it was small and quaint. perfect location for a show at the Troubadour
Stayed in January 2024
Reviewed: 16 January 2024
Autumn
United StatesIt was very loud around 5-8 AM as it sounded like construction was taking place outside the window. Also, you can hear every door slam when someone leaves or goes in their rooms. So it’s not very great in the sound proof area.
I usually hate staying in hotels because I’m so funny about cleanliness. I can find dirt anywhere. However, the rooms were so clean! They were beautifully designed, nice ambiance with different light settings, fireplace and balcony. Will be back soon!
Stayed in January 2024
Reviewed: 16 December 2023
Beth
United StatesStaff needs to be trained. Didn't know a lot about the property. Asked for hand soap and I was told to use what's in the shower, lol..Construction on one side of our room and faced the USPS parking lot on the other side.
Great location.
Stayed in November 2023
Reviewed: 11 December 2023
Paul
United StatesSecurity was lacking. Often entered with no one at the front desk. This could allow an intruder immediate access to guest rooms. Dining options were limited. No coffee creamer in the room. Not offered complimentary glass of wine on check-in.
Location, decor, and cleanliness. Ambiance is chic and sophisticated with stylish decor. We were greeted with warmth and professionalism by the attentive staff. The room was luxurious, comfortable and impeccably well-appointed.
Stayed in December 2023
Reviewed: 21 November 2023
Charles
United StatesWeekend night noise from street. May need blackout curtains to alleviate it.
Staff and property nice. Good breakfast and rooftop happy hour.
Stayed in October 2023
Reviewed: 19 November 2023
Ballymore
LuxembourgNothing
You could drive past this California bungalow fronted building without thinking there was a lovely little boutique hotel that extends out the back and up for 4 floors. The proprietor and the front desk were lovely and accommodating people. A simple but excellent continental breakfast with some of the best croissants I've ever had on the west coast of the USA. Finally through the rooftop area with seating and drinks for sundown is a real seller. I could not have been happier with my stay in LA.
Stayed in November 2023
Reviewed: 6 November 2023
Richard
AustraliaOnly thing that I would have liked was a little bigger room, but it was not an issue, and for the value, really was happy.
The staff and communication from the staff was fabulous, the room was great and very clean and well setup. Breakfast was really nice and had the best crosonts I have ever tasted. Great coffee, yought and cereals and nice juice , very well set up. Staff were lovely. Bed was fabulous. Everything you would expect was included, even a bit more. Looking forward to staying there again when I visit LA next time.
Stayed in October 2023
Reviewed: 2 November 2023
Eva
AustriaThe Hotel is absolutely gorgeous, every little thing was on the right spot and tasteful, even the pillows or the neat bathroom. The breakfast was really good for American standards. I would definitely come back
Stayed in November 2023
Reviewed: 1 November 2023
Andrew
AustraliaThe location was good. The happier was a great way to meet other guests
The staff went above and beyond, to ensure that all needs were met. Could not recommend this hotel more highly.
Stayed in October 2023
Reviewed: 27 October 2023
James
MalaysiaLovely boutique hotel, comfortable spacious room, and friendly/helpful staff.
Stayed in September 2023
Reviewed: 22 October 2023
Richard
United KingdomLittle really, and would be picky so lets say all is tickety-boo
Boutique, off the main grid kinda place. Nice rooms, continental breakfast included and free drinks at certain points. Staff exceptional - shout out to Virginia who helped iron out a suitcase issue that was quite stressful at the time
Stayed in October 2023
Reviewed: 2 October 2023
Pierre-louis
FranceThis hotel is very nice and charming, the rooms were confortable. The staff was very attentive and helpfull. Breakfast and the pâtisseries in particular were great, though we wished there had been some bread too. great hôtel !
Stayed in October 2023
Reviewed: 2 October 2023
Lizzie
AustraliaDownstairs rooms are a bit noisy with people walking around ontop
Beautiful accomodation, very close to sunset plaza. Travelling alone from Aus I felt super safe and comfortable here. Bonus is the rooftop and free wines in the afternoon, great place to relax.
Stayed in October 2023
Reviewed: 30 September 2023
Matthew
United KingdomSome noise from nearby clubs until the early hours which might disturb light sleepers, but not an issue for us.
Completely unassuming from the road but, once inside, you will find a beautifully decorated, clean and comfortable hotel. Welcoming and friendly staff; spacious rooms; good continental breakfast in the lounge and daily complementary drinks social on the roof terrace; this is a real hidden gem. We were only here for 2 nights, but would 100% stay here again.
Stayed in September 2023
Reviewed: 28 September 2023
Laine
EstoniaHospitality
Stayed in September 2023
Reviewed: 25 September 2023
Carlos
United StatesFor those coming in a car, you will need to have the valet park it for you. There is no on-site parking. The front desk and valet were very responsive.
The continental breakfast was well stocked and a good variety. The breakfast room was spacious and the small outdoor patio was an added relaxing area to enjoy your breakfast.
Stayed in September 2023
Reviewed: 19 September 2023
Graham
United StatesThe location and our room everything clean
Stayed in September 2023
Reviewed: 14 September 2023
Howard
United KingdomSparse breakfast - would have loved some hot food
Nice location, comfortable rooms, staff excellent
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content