Perhaps the personnel was a tad nonchalant.

The hotel design style was very nice!

Stayed in October 2023

Staff was very nice

Stayed in September 2023

Our room was hyper noisy due to a power generator right below it (room 201) - we had to get drunk to fall asleep as even the bed was shaking :) however staff tried their best to find a solution and eventually took off the lunch from the bill to compensate. Service on the rooftop was quite average - not remembering orders and taking ages to take them.

The rooftop terrace is amazing and staff is very cordial from the baked to the concierge to the bar. The style of the hotel is so unique - we loved it. There are also plenty of activities organised every day - from daily yoga to night shows.

Stayed in August 2023

Breakfast and service during breakfast

The property is amazing, great vibe on the rooftop.

Stayed in August 2023

The staff

Rooms are nice , well appointed

Stayed in August 2023

$60 parking per car per night meant that we spent another $120 on top of our room price. That's too much! They are taking advantage of the fact there there is no street parking in the neighborhood and I don't appreciate fleecing your guests like this. Parking should be complementary or at least affordable. I'll come without a car next time but it's LA - that's an inconvenience. While the mattress was very comfortable, the pillow selection was just ok. There was not a single firm pillow for those who prefer that.

I like the whole feel of the hotel - it's like a quirky home away from home. A lot of great attention to detail has gone into this place, like the custom soap in the room, the artwork and decor, the selection of snacks, the cute mini bar. We particularly like the rooftop restaurant with it's lush greenery, excellent food and staff, very nice bar to spend some time, and nightly programming (a piano player on our night there). You can easily just spend your time in the hotel without going anywhere and you'd have an excellent vacation in a place unlike your own. I will definitely come back to stay (but without a car (see note below).

Stayed in July 2023

The food was VERY slow at breakfast - and the included breakfast is just a bowl of bread. They can’t make a cup of tea at all well.

Very fun but dated hotel, great Old Hollywood vibe Fabulous roof top pool area

Stayed in June 2023

Our room was not ready when we arrived, and we waited 2+ hours to be given a different room eventually. The view from the room was onto a private residence balcony about 3 feet away, it was a terrible view. The meal at dinner on the rooftop was very pricey for only marginal food quality (not at all like the wonderful breakfast). Parking was $60 per day, quite steep, and the alcoholic drinks by the pool were also very costly, at ~$30 each. The rooms had tons of alcohol and snacks laid out for purchase, but no prices on anything so we were scared to even touch them.

The rooftop garden restaurant had excellent ambiance, and same with the pool area. The music was wonderful, watching the trees swaying was great, and the wait staff were very friendly and professional. The room had really nice interior decorating, and a nicely working air conditioning unit. The breakfast buffet was to die for, just amazing! The hallways were very nicely decorated, and ambiance at this entire hotel is just fantastic! The location in West Hollywood was excellent, near most great restaurants, bars and clubs, but not next to them.

Stayed in March 2023

decorations for the interior are too crazy

The bed is comfortable

Stayed in February 2023

The kitschen fan went on one floor above my room and did not stop until I called the Hôtel at 12:30 in the morning to tell them I was unable to sleep and had a very early morning wake up call at 5:00am! They sent someone up to turné of that very annoying fan! The room cost me $733 and I was only able to sleep for three hours! Very disappointing although I loved the concept of the hotel and would like to go back again! Joan Estes

I loved the restaurant and bar!

Stayed in January 2023

Bed was on the small size. Pillows extremely soft.

Great location, friendly staff. Close to Weho, public transport to both downtown LA or Santa Monica, plenty of restaurants close bye. Beautiful rooftop pool and bar, with sweeping views of the surrounding area. Property in our opinion would be more suitable to adults rather than family groups. Shower has the best water pressure.

Stayed in September 2022

It is a small boutique hotel where you feel warmth as soon as you walk in. The roof top is precious.

Stayed in August 2022

Bathroom, lighting in the room could use updating. Shower head water came out so forcefully it was uncomfortable.

The staff without exception were warm and welcoming. The pool/lounge and outdoor breakfast areas were peaceful and relaxing.

Stayed in August 2022

Its kind of hard to reserve space at the pool even as a guest as the property all has a membership. I’d recommend booking ahead. I think in the scheme of things it’s pretty pricey and there’s not really any inclusions like breakfast

Amazing location and awesome pool ! The food is also really good !

Stayed in July 2022

Unfortunately due to the party being set up on the roof, we couldn't really make use of the pool area in the day as they were getting things ready so it wasn't particularly relaxing as there were workmen around setting up. This was a real shame as sitting up on the roof had been one of the big draws to the hotel for us so a shame we didn't really get to enjoy that.

The room was very well appointed with a large bed and lounge area to sit in. There were lots of options at the mini bar from cocktails, snacks and even a bikini in case you had forgotten to pack one! The bed was very comfortable and we had a little balcony we could stand on and watch the world pass by. There was a party on the rooftop in the evening which was fun. Check out at 12 noon was great.

Stayed in June 2022

pricey

it’s very what I wanted from LA

Stayed in June 2022

It’s a bit expensive and some of the rooms felt slightly worn.

There was a magic about the property and the attention to details in the decor made it so special. The rooftop pool and garden definitely makes this place. it’s amazing! It’s right there near bars and restaurants in West Hollywood. The amazingly attentive service made me feel like a VIP.

Stayed in May 2022

nothing

brilliant decor, great rooftop pool, bar and restaurant

Stayed in February 2022

fireplace that’s advertised is pathetic, barely emits a flame, no heats; having to lug bags up/down stairs.

service, rooftop

Stayed in January 2022

the guy at front desk, when I arrived after a 14 hours flight didn’t want to check me in because they were having problems with the credit card on booking.com… despite I proposed to use another card… my room (Junior Suite) was on the backyard, very dark and I could not even open the window

the roof top is really beautiful

Stayed in December 2021

the cost is high, seems to have dropped in level of service and attention to detail though

second time I’ve stayed here. the property is lovely. it’s intimate and beautifully appointed.

Stayed in November 2021

Great service! Thomas was a star ⭐️

Stayed in August 2021

Nice spot and great staff. Very cool experience.

Stayed in September 2021

The pillows were too thin/mushy and I ended up not sleeping well.

I appreciated the free upgrade. My room was gorgeous and I loved the sitting area. It was walkable distance to the Pacific Design Center which was great. Didn't get to spend time on the rooftop but it looked amazing.

Stayed in August 2021