3444 North Roosevelt Boulevard, Key West, FL 33040, United States
#13 of 51 hotels in Key West
Guests' ChoiceBased on 1515 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.4
Facilities
9.1
Staff
9.1
Value for money
8.2
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End of dialog contentReviewed: 19 May 2024
Kim
United StatesThe hotel didn’t offer shuttle service and the pillows were a little too soft, as was the bed.
Clean! Beautiful views! Well maintained. King suite was very roomy and perfect set up.
Stayed in May 2024
Reviewed: 19 May 2024
Dooley
United StatesGreat view, lots of space.
Stayed in April 2024
Reviewed: 17 May 2024
Isabel
United StatesEn general me encantó y el customer service excelente , Super
Stayed in May 2024
Reviewed: 15 May 2024
Tim
AustraliaNothing
Clean
Stayed in May 2024
Reviewed: 11 May 2024
Kimberly
United StatesIt really is just a hotel with a pool. There is no bar or the dining facilities. However, there are options nearby. The only access to the balcony is through the bedroom, which could be uncomfortable if there are people staying in the living room area and others are staying in the bedroom.
It was very clean. You can tell that they recently remodeled the rooms. Staff was fantastic.
Stayed in May 2024
Reviewed: 9 May 2024
Bill
United StatesComfortable room, they had little extras to make you comfortable. The rooms were spacious and clean. Parking was convenient and close to the rooms.
Stayed in May 2024
Reviewed: 5 May 2024
Jolanda
NetherlandsIt was very moisturizing so all our things smells like a swamp when we were gone. There where people drinking in the pool and no supervisor so it went on.
The pool was nice with enough beds. The balcony was perfect. The housekeeping was very kind!
Stayed in May 2024
Reviewed: 1 May 2024
Alexander
Netherlandsnothing at all. just writing extra words to fill space, but at the end of the day i Liked everything.
just excellent, nothing to complain about. everone was so friendly and helpful. the rooms are very spacious and well set. all new furniture. badroom was cleaner then clean.
Stayed in April 2024
Reviewed: 30 April 2024
Timothy
United StatesMajor highway ran in between our balcony view and the ocean
Ocean view from our balcony. Room was very nice
Stayed in April 2024
Reviewed: 24 April 2024
Gizelle
United StatesThe pool was okay, but a little noisy because of the traffic on Roosevelt. The elevator was out one day, but was repaired pretty quick.
The rooms were decorated nicely. Very fresh and clean. Loved the kitchenette, and the view of the water.
Stayed in April 2024
Reviewed: 19 April 2024
Heverly
United Statesvery spacious comfortable suite
Stayed in April 2024
Reviewed: 18 April 2024
Emma
United StatesThe price was a bit high for 1 night. But as is everything these days. Pool very small and cold. But very clean.
Front desk was exceptional! Housekeeping was amazing!!
Stayed in March 2024
Reviewed: 18 April 2024
Susan
United StatesBooking.com rate was higher than rate charged by hotel. Hotel offered a day free for 3 days staying and Booking.com did not. Also, front desk indicated that resort fee would have been waived if we had booked with them instead of you. Our stay was $500 more than if we had booked with the hotel. ALSO, your confirmation indicated no additional charges, and we were charged $29 or so resort fee PER DAY. This is on YOU, not the hotel, which was otherwise excellent.
All was perfect.
Stayed in April 2024
Reviewed: 15 April 2024
Jeanne
United StatesRemote in bedroom did not work. No 'normal size spoons' we had to eat cereal with a 'shovel'. Hair dryer plug got hot enough to burn my finger when I unplugged it. There was hardly any water pressure in the shower at all. It was way past the normal lack of pressure. There were no pot holders to remove hot items from microwave. There were no kitchen dish cloths or towels. There was an amenity charge which drove the price way up over what the price should have been especially since we didn't use any of the amenities. The refrigerator/freezer did not work and had to be fixed. They were very prompt in fixing it. Plenty of parking, but there was a charge for it. With the price as high as it was already, these extra charges made us feel like we were being gouged. Just state the true price and we could have kept looking.
Staff was super friendly. The view of the water just past the traffic. Luxury Robes Provided for two. European style refrigerator/freezer. Balcony. Towels were luxuriously thick. Shower was roomy.
Stayed in April 2024
Reviewed: 14 April 2024
Yvette
United StatesThe elevator went out at one point.
The beauty of the landscaping. The view being on the water. The convenience of the main level parking was great and the entryway was pleasant.
Stayed in April 2024
Reviewed: 12 April 2024
Sylvain
Canadaeverything 100%
Stayed in April 2024
Reviewed: 10 April 2024
Leigh
United StatesEnjoyed everything about this place!! Beautiful, clean, helpful friendly staff! Perfect location, not far drive from all the Key West best locations and just far enough away to have piece and quiet. The room was luxurious
Stayed in April 2024
Reviewed: 7 April 2024
Raymond
United StatesWish it were more affordable I would come more often.
Loved the rooms.
Stayed in March 2024
Reviewed: 4 April 2024
Kenny
United StatesEverything
Stayed in March 2024
Reviewed: 4 April 2024
Amy
United StatesA little far from the downtown area (which we actually liked as it didn’t get too loud or crazy).
Very spacious for our family of 10 (6adults and 4kids). The pool was nice and they have a sister resort down the street that allows you to use their facilities too which was great for the kids (shallow). Resort also allowed unlimited parking spots with the reservation for no extra charge which was also a perk.
Stayed in April 2024
Reviewed: 28 March 2024
Joanne
United StatesI really have nothing to complain about it but i would’ve been the happiest girl if that hotel provided room service
I love how the room was beautiful and very spacious It’s make me feel happy to be away from home And everything was really clean.And the staff was super friendly and helpful with anything we needed.
Stayed in March 2024
Reviewed: 26 March 2024
Jacqueline
United StatesParking
Very nice , loved the location
Stayed in March 2024
Reviewed: 26 March 2024
Sarah
CanadaPool area was great, with games and a fridge of cold drinks and every room has a beautiful ocean view
Stayed in February 2024
Reviewed: 26 March 2024
Mario
United StatesLocation
Stayed in February 2024
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