15 Chateau Drive, Rome, GA 30161, United States
#12 of 16 hotels in Rome
Guests' ChoiceBased on 402 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
7.8
Facilities
7.2
Staff
7.8
Value for money
7.1
Free WiFi
7.7
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End of dialog contentReviewed: 12 April 2024
Sheila
United StatesThe breakfast was all carbs. The eggs were made from powered eggs. They didn’t have a good selections.
Stayed in April 2024
Reviewed: 11 April 2024
Denita
United StatesThe beds were uncomfortable. Pillows were small and uncomfortable. Room did not smell fresh.
The location was great …. Quiet safe area.
Stayed in April 2024
Reviewed: 6 April 2024
Laura
United StatesThe bathroom was incredibly small and I had to take a cold shower this morning. They ran out of hot water and there’s no breakfast in the morning not even continental.. The hundred dollar room deposit is a little bit excessive for a hotel that’s not even a three star hotel
My room was very, very clean and comfortable
Stayed in April 2024
Reviewed: 1 April 2024
Jennifer
United StatesThere was an old wall ac unit in the room that had a paper sign taped to it that said it was controlled by the wall thermostat. Also a piece of the metal bed frame was sticking out and was very sharp. My travel partner and I pushed it back under the bed to keep from getting injured.
The staff was very nice and made checking in and out a breeze!
Stayed in March 2024
Reviewed: 27 March 2024
Chelsea
United StatesThey could of cleaned up the hotel room a little more nicer & get new towels & wash clothes for the simple facts they had stains on them
It was in a good area
Stayed in March 2024
Reviewed: 16 March 2024
Emily
United StatesPerfect location
Stayed in February 2024
Reviewed: 11 March 2024
Virginia
United StatesIt was kinda loud at times. The door to the room was heavy and loud. The floors in the room were dirty. I had to go down and ask for help because the room wouldn’t cool down. I didn’t know they installed a system under the window. I was annoyed that at booking, it didn’t state that I would be charged extra for my puppy. The lady was kinda rude that checked me in. Also, the second story hallway reeked of marijuana.
The room was spacious. There was a pet area for my dog to go potty.
Stayed in January 2024
Reviewed: 1 March 2024
Gordon
United StatesCrummy location; breakfast not great. Sink in the bathroom didn’t drain properly. Noisy AC.
Staff are friendly, bed comfortable, and the price is cheap making it good value. Decent for an overnight pit stop.
Stayed in March 2024
Reviewed: 12 February 2024
Brittany
United StatesThe air conditioning vent was broken needed to be replaced, one of the bed looks as if it was remade and the sheets wasn’t changed. Clerk seemed as she didn’t want to be bothered. As I walked in the door she kept sitting down then ask can she help me while still sitting down.
Nothing special
Stayed in February 2024
Reviewed: 6 February 2024
Tina
United StatesWhat made this stay bad was the king bed. You could hear the springs cracking and popping. Very old poor quality bed. Looks like they put a ton of stuff on top of the mattress to hide everything and put a sheet over it. We didn’t sleep at all.
Hotel was nice and clean. Breakfast was good.
Stayed in February 2024
Reviewed: 28 January 2024
Christina
United StatesThey say they charge a deposit on pets but it is actually a fee
Great area
Stayed in January 2024
Reviewed: 17 January 2024
Kilgore
United StatesThe room i got online said there would be a couch or cot for my child to sleep on and there was only a small chair. They did however apologise for the misunderstanding and gave us extra bedding. Our bed was very lumpy and uncomfortable. The "hot breakfast" was sad though. The only hot things were making your own waffle and a steam table with steamed tator tots (ew) and frozen sausage links which were also steamed. Not a whole lot of other things were put out i just expected a good hot breakfast buffet.
It was clean and well kept. Smelled clean that was the first thing i noticed. They offered breakfast. The bathtub was big. The furniture was well kept and seemed recently updated. The view from the room was pretty.
Stayed in January 2024
Reviewed: 17 January 2024
Sue
United Statessheets were very wrinkled but clean
location was good for me. did not eat breakfast. left very early to avoid sleet/snow weather prediction Room
Stayed in January 2024
Reviewed: 12 January 2024
Eric
United StatesThe hundred dollar upfront fee charged at the service desk that I wasn't prepared for as well as stained bed clothes
Comfortable bed
Stayed in January 2024
Reviewed: 11 January 2024
Cindy
United StatesBathroom floor dirt in corners, pillows didnt smell clean
Stayed in January 2024
Reviewed: 8 January 2024
Asia
United StatesFirst room had what looked like dog hair all over the pillows and sheets. The bathroom shelf was dusty. The second room the floors had hair and dusty
The staff at the front desk was amazing went above and beyond. We had an issue with our first room being clean. She went into the one she put us in the 2nd time and changed the sheets to make sure they were clean for us.
Stayed in January 2024
Reviewed: 4 January 2024
Robert
United StatesThey need to give deposits back. They owe me 140 from myltiple stay Live in
The ability to be left alonethey
Stayed in January 2024
Reviewed: 2 January 2024
Helton
United StatesFinding out about the pet fee of $25 per day after booking.
Friendly staff, clean, quiet close to town.
Stayed in January 2024
Reviewed: 21 December 2023
Erik
United StatesThe breakfast was good who ever makes it needs to cook the sausage longer so that they are done other than that everything was ok
Everything was clean .
Stayed in December 2023
Reviewed: 19 December 2023
Helen
United StatesBreakfast was very basic and eggs were missing we were told they weren’t delivered.
The staff were friendly and polite.
Stayed in December 2023
Reviewed: 15 December 2023
Bonnie
CanadaLocation very clean
Stayed in December 2023
Reviewed: 25 November 2023
Dale
United StatesThe staff were very helpful. The king size bed was the most uncomfortable that we have experienced in many hotel stays. The breakfast was adequate but limited. It was the same every day.
Location
Stayed in November 2023
Reviewed: 11 September 2023
Grisham
United StatesThat they had breakfast put up early
The comfortable and clean bed
Stayed in August 2023
Reviewed: 4 September 2023
Jeremy
United StatesI felt like an inconvenience when I checked in. The front desk attendant had a million questions about animals, etc. I am not sure if every guest brings a pet but we don’t and being asked a few times if we had pets was annoying.
Recently updated.
Stayed in September 2023
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