Very good sized room with a decent bathroom. Top floor with two balconies.

Stayed in May 2024

Several things that people should know up front. You can ONLY valet park for $60 per night. The security guard warned us not to park in public parking across the street because of all of the homeless in the area. It was also suggested that we not "stroll the area" after dark. When we woke up the next morning, there were several people asleep on the sidewalk across the street. Besides the additional $60 for parking, there was a strange $35-ish additional fee that was added to the bill. I would rather you just tell me the price up front so that I can decide whether to stay or not. Adding charges at the end of the stay only assures that I will not be back (despite it being a lovely hotel with great food and amenities). It's like bait and switch pricing. Lastly, when I booked the room it said "Breakfast is included." This turned out to be a little misleading since what I received was a $50.00 credit towards breakfast, which, by the way, did not cover the breakfast. The breakfast was wonderful, but not inexpensive. For two people, with tip, it was approximately $75. (Two egg dishes, one coffee, one tea.) I have nothing bad to say about the hotel itself, the food, or the staff. It's the nickel and diming (or 5 dollar, 10 dollar-ing) that I have an issue with.

The room was beautiful and well equipped. The staff was wonderful and the breakfast was outstanding. Had dinner at the onsite restaurant, The Desmond, and the food was excellent, including the dessert, and the wait staff.

Stayed in April 2024

Our hotel bathroom shower drain wasn’t working, hopefully they got that fixed for future guest use

Love the hotel design and decor! Had a lot of personality and character, while being modern and relaxing too. Great service and value with the free check-in cocktail, and the food and beverage credit for breakfast. Breakfast was one of the best hotel breakfasts I’ve had. Room was very cozy and fit all our needs as well!

Stayed in April 2024

A lot of homeless outside

Everything was very convenient.

Stayed in April 2024

closet space was minimal, housekeeping was not up to par, no ice machines, a lot of homeless people hanging around on the streets, bar hours could have been longer 4pm-9pm

Stayed in March 2024

I do not like price, breakfast service, quality of bathroom

I like location

Stayed in March 2024

bed was very comfortable and the desk was a good size and easy to use

Stayed in March 2024

Surroundings are not ideal. Breakfast is great but cost is only partially included

Good location, clean and good Room accomodations

Stayed in March 2024

Parking, Early bar close, Late Check in

The location and Facility. Staff and valet super nice

Stayed in March 2024

I didn’t like the wait to check out around 6am. The female rep who was working the desk was engaging in a very lengthy conversation with a customer like I wasn’t standing in line. The lack of acknowledgement did it for me.

Check-in was quick. It’s always nice to be greeted with a smile. Forgive me for spelling her name wrong, but Taleah was awesome. She was efficient by checking me in and providing information at the same time. As crazy as it may sound, I don’t encounter many who can multi task as she did (and I travel A LOT). There is an option to valet OR you can pay to park your vehicle in a parking garage right across the street from the hotel. Who doesn’t like options?!

Stayed in March 2024

High through put - staff did their best and were friendly, but it all felt a bit rushed and the building is a bit tired.

Good location except for the many homeless in the area (sad to see and sometimes a bit scary). Good for accessing the city or congress centre with local bars/restaurants within a short walk. Valet parking so beware of the additional costs involved.

Stayed in December 2023

Location is rife with homeless and strung out drug users

Room size

Stayed in January 2024

The location is not ideal. After 9pm the neighborhood was a bit sketchy. Had trouble checking out via the TV, although it said it was an option… but that wasn’t a big deal.

The staff was friendly. The room was nice, well designed, with everything we needed.

Stayed in January 2024

Location was great. I did not eat breakfast there

Stayed in December 2023

- The price of the valet parking its very high. - I pay for a King Size bed and the room have a Queen size.

Soap and shampoo smells amazing.

Stayed in November 2023

my first room was on a lower floor, quite near the extremely loud rooftop aircon system of the low neighboring building. It's not possible to go to sleep with a window open. Later I switched rooms, very high up, hardly any noise at all.

The staff was super friendly, the room was spacious, the breakfast was great, location is good. The bed was super comfy. I would probably visit this hotel again when i would go back to San Diego.

Stayed in October 2023

Great location in San Diego and awesome view over downtown!

Stayed in August 2023

“Holding deposit” of $100 per room per night for “incidentals”. $30 per room per night “amenity fee” which I think should have included a food voucher and complimentary water bottle but these were neither offered or materialised. One of the rooms wasn’t available until 4:30 pm.

Clean and modern. Great city views from our small balcony. Lovely big bed and room service each day with fresh towels. Complimentary coffee in the lobby each morning and wine from 5-6 pm in the evening. Friendly, helpful staff.

Stayed in October 2023

The homeless people that was sleeping on the Block

The pool ,staff and food

Stayed in October 2023

The room could have used more lighting. No coffee maker in the room.

Complimentary coffee, tea and cold brew every morning was a plus. Staff were quick to respond to text requests. Great cocktails in lobby bar and hotel restaurant.

Stayed in October 2023

The menu was overexaggerate it no American cuisine

No, tooooo over the top.

Stayed in September 2023

The location. It felt quite unsafe in downtown

Great design and interior

Stayed in September 2023

Parking is not included in the rates. The hotel’s valet service is US$ 60/day. The other parking facilities in the surroundings are expensive, too. Finding a parking spot on the street on your own can be stressful (especially if you are a tourist).

Staff

Stayed in September 2023

The location in downtown San Diego made parking a major issue and there were tons of homeless people always in front of the hotel.

The beds were outstanding! So comfortable and loved the down comforters. The hotel was really cute and the staff was very friendly and helpful.

Stayed in September 2023