5 Embarcadero Center, Financial District, San Francisco, CA 94111, United States
#26 of 223 hotels in San Francisco
Guests' ChoiceBased on 1395 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Arthur
United StatesClose to our areas of interest
Stayed in May 2024
Reviewed: 18 May 2024
Lesleiy
United StatesBeautiful property and great staff
Stayed in May 2024
Reviewed: 18 May 2024
Ashbaugh-johnson
United StatesThe pillows were horrible and the bed was really hard. For the value I paid for the room, I expected a more comfortable bed. It was like a best western mattress.
It was clean and relaxing vibe
Stayed in May 2024
Reviewed: 16 May 2024
Tabitha
United StatesGreat location and hotel
Stayed in March 2024
Reviewed: 15 May 2024
Candace
SwitzerlandValet parking is quite expensive and self parking is not cheap either.
The room and bay view room was beautiful and spacious. The lobby, actually entire building, is architecturally stunning, and the location is perfect.
Stayed in May 2024
Reviewed: 13 May 2024
David
United StatesVery beautiful hotel, great location, amazing views and friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Tracy
United StatesI don't like the slider/barn doors on bathrooms. They don't offer any privacy. I know they save room but designers need to fix them. Everything else was great.i loved the lights under the bed. It would be nice to have a plug near the mirror. I like to dry my hair while my husband is showering.
The window/door that opens. I was able to upgrade just a little and check in early.
Stayed in May 2024
Reviewed: 9 May 2024
Laura
United StatesI loved the fact that the room was walking distance to the pier.
Stayed in May 2024
Reviewed: 6 May 2024
Andrea
United StatesThe view absolutely beautiful, very friendly and clean. Would recommend to anybody.
Stayed in May 2024
Reviewed: 2 May 2024
Ruben
United StatesThe view was nice
Stayed in April 2024
Reviewed: 30 April 2024
Vivek
United StatesIt is understandly pricey including expensive parking
Building is very chic and clean and modern. Great location
Stayed in April 2024
Reviewed: 28 April 2024
Lesha
IsraelAll was good
All
Stayed in March 2024
Reviewed: 28 April 2024
Anastasia
GermanyVery stylish inside, nice service. Very good bad and pillows. Quiet, I was on 14th floor
Stayed in March 2024
Reviewed: 27 April 2024
Sonia
United StatesHave to walk quite a bit from elevator to room and its a little dated in decor, but it’s excellent otherwise
Excellent location right off Bart station and across Ferry building w great eateries. Awesome room w large balcony and bay view
Stayed in April 2024
Reviewed: 22 April 2024
Janelle
United StatesThe bed was LUMPY. Hard.
Liked the room. We chose one with a balcony and I enjoyed the privacy
Stayed in April 2024
Reviewed: 22 April 2024
Brenda
United StatesThe bed was to soft for me, fridge was to small and the coffee didn't taste very good.
The size of the room, very clean, the food served on the top floor was excellent and worth the extra money. The room was sound proof and a great view from the balcony and pet friendly. The entire staff that we delt with were fabulous and very helpful and friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Patricia
United StatesCoffee from the little Cafe was from a do it yourself multi choice push button machine. Really appreciate the complimentary bottled water you could get every day.
Stayed in April 2024
Reviewed: 13 April 2024
Sacha
United StatesNothing!
Amazing location, checking staff was beyond exceptional, rooms are modern and clean! The building is very impressive! I'd recommend to anyone!
Stayed in March 2024
Reviewed: 13 April 2024
Danielle
United StatesWe can’t rely on bell hop when we arrive because they are always so busy that our luggage doesn’t always come to our room when we need it. We always end up just carrying everything ourselves.
Every thing was clean and comfortable. The staff was accommodating when we called to let them know we would be in town a little earlier than expected and they allowed us to check in an hr before their normal check in.
Stayed in April 2024
Reviewed: 10 April 2024
Devon
United StatesNothing
The balcony and nice weather
Stayed in February 2024
Reviewed: 8 April 2024
Teresa
United StatesThe price was a bit high. There were a lot of fees added that I did not understand.
I liked the location of the hotel and that it was neat and clean.
Stayed in April 2024
Reviewed: 8 April 2024
Priscilla
CanadaNothing
Excellent to Bart station. Staffs are very nice, rooms are clean and tidy, will come back for my next SF trip
Stayed in April 2024
Reviewed: 6 April 2024
Robert
United StatesNothing very good
The view it was good
Stayed in March 2024
Reviewed: 4 April 2024
Sabrina
United StatesI just couldn't find the bathroom as we were checking in, but that is more of a personal issue. Lol 😆
I liked that it felt clean and comfortable. The hospitality was wonderful. I was greeted with a genius smile.
Stayed in March 2024
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