8688 Palm Parkway, Lake Buena Vista, Orlando, FL 32836, United States
#205 of 391 hotels in Orlando
Guests' ChoiceBased on 662 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 23 May 2024
Jacob
United KingdomThe only thing that wasn’t great was the pool, only one time though, the pool seemed like it hadn’t been cleaned that day
We loved everything about the hotel (except 1 minor thing), the staff were super lovely and helpful. The room and hotel were clean. It’s a perfect location too. The breakfast buffet was good and had some rotation in the options, and the scrambled eggs were amazing.
Stayed in May 2024
Reviewed: 3 May 2024
Arnaldo
ChileThe breakfast got repetitive, and the noisy AC in our room was annoying.
The room was super comfortable, but we got a super noisy AC.
Stayed in April 2024
Reviewed: 27 April 2024
Marcelo
BrazilParking fee
Localization
Stayed in April 2024
Reviewed: 22 April 2024
Conceicao
United StatesThe bed was not comfortable, the sheets on the sofa bed had a bad smell. The bathroom was not cleaned properly, there were several hairs in the bathtub and the door was very difficult to open and close.
I really liked the location, the breakfast was also very good. Very kind staff.
Stayed in April 2024
Reviewed: 18 April 2024
Fiona
AustraliaI had asked prior to arrival if they had a pay laundry and they said yes. After travelling for 4 weeks it was devastating to find the laundry didn’t work. We were sent to hotel nearby to use theirs where it ate our money and then the dryer didn’t work. One kind staff member did dry out clothes for us but I would never have booked this hotel if I knew they didn’t have a working laundry. I also booked for the free shuttle to Disneyland but the times were 9:45am or 10:45am and returning at 7:30pm or 9pm. Very hard to get an early start at a park or stay for the fire works that are not on until 9pm! Again if I had known how limited the shuttle was I would not have booked this hotel. Pool is average and they often send people to use the Sheraton pool over the road which is odd.
The rooms were big and the breakfast was generous.
Stayed in April 2024
Reviewed: 16 April 2024
Tania
United KingdomBit sterile to be honest and given facilities very expensive. I’d choose it if you get decent price
It was fine! Good location just outside main entrance. Clean and nice staff
Stayed in January 2024
Reviewed: 20 March 2024
Lorette
United StatesScrambled eggs were spongy and tasted fake. I wish nonpork meat items were available. I also wish a nondairy milk option was available like almond, soy, or oat milk.
Variety of items that were healthy. Coffee was fresh and hot. Breakfast items were frequently updated with fresh, hot food.
Stayed in March 2024
Reviewed: 8 March 2024
Tenorio
PeruThe staff was really friendly and the fact that many of them spoke spanish made the stay more enjoyable. Thanks.
Stayed in March 2024
Reviewed: 1 March 2024
Nancy
United StatesCounted person needed help
Clea modern
Stayed in February 2024
Reviewed: 19 February 2024
Thomas
United Statesthe room was nice and big
i loved the breakfast every morning
Stayed in February 2024
Reviewed: 29 January 2024
Karol
PolandEverything was great
Great area, shops and restaurants around. Safe and quiet, close to Disney. I love the pool with very very warm water. Thats unique ! Spacious room with comfy beds. Nothing to complain about!
Stayed in January 2024
Reviewed: 22 January 2024
Thania
United StatesI have to pay for parking ,
Breakfast was good , staff was kind , room was good and location was perfect
Stayed in January 2024
Reviewed: 3 January 2024
Delfina
United Statesneed more variety on breakfast
very nice
Stayed in January 2024
Reviewed: 29 November 2023
Alex
CanadaTerrible shuttle schedule
Breakfast and cleaning rooms
Stayed in October 2023
Reviewed: 12 November 2023
Anaparecida
BrazilThe staff! Kind employees! I had the opportunity to talk a few times with a young guy from India, New Delhi. He welcomed me upon my arrival, and was always very careful and concerned about my well-being. I thank him very much! Unfortunatelly I forgot his name.
Stayed in October 2023
Reviewed: 5 November 2023
Esther2016
Saint MartinThe front desk workers was very nice, the hotel is close to mostly everything.
Stayed in October 2023
Reviewed: 4 November 2023
Robert
United Statesbreakfast
all
Stayed in November 2023
Reviewed: 3 November 2023
Bernadett
United KingdomNot a great variety for breakfast
Friendly staff, great pool.
Stayed in October 2023
Reviewed: 2 October 2023
Kia
United StatesThe elevators were down. One at least. And the breakfast could be better
Close to Disney springs and Epcot!!
Stayed in September 2023
Reviewed: 24 September 2023
Andrew
United KingdomThe hotel is currently having work done on the windows and exterior but this does not detract from a well organised and very friendly hotel.
Stayed in September 2023
Reviewed: 20 September 2023
Harold
SurinameN/A
Breakfast was good Shuttle to attractions Help by concierge
Stayed in September 2023
Reviewed: 15 September 2023
Gloria
United StatesThe hallways are ice ice ice cold. And tons of big ants all over entrance doors
The convince of the hotel close to everything
Stayed in September 2023
Reviewed: 5 September 2023
Andres
EcuadorElevator broke many times during our stay
Breakfast was good, but not many different options.
Stayed in September 2023
Reviewed: 24 August 2023
Hazhan
IraqThe sound of the AC and the window was not openable so fresh air get into the room.
Size of the room and cleanness.
Stayed in August 2023
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