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  5. Reviews of Hotel Via

Reviews of Hotel Via 4 stars

138 King Street, South Beach, San Francisco, CA 94107, United States

#29 of 223 hotels in San Francisco

Guests' Choice

Review score

Based on 502 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    A clearn modern hotel in a good location, with a minor hiccup concerning in-room lighting.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Overly tech-based in-room controls for lights, etc. there was only one switch to control the room lights, including a very bright light over the entrance door. No way to turn that off while keeping the other main lights on in the room. When I called reception to ask how to turn the searchlight off, they told me to use the tablet by my bedside - but the tablet wasn't there. They apologized and moved us to another room that had a tablet. Then I learned that the tablet did not have any extra controls for individual lights - just the same on/off for all the lights.

    Clean modern room, public parking lot a few steps away. Good location close to the center of town (and literally across the street from the SF Giants baseball stadium).

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    I am glad we had the experience but will not be back because of the cost.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Lobby was cramped and too tight. Room could have used another chair. Cost of room plus parking for one night stay, very overpriced for the amount of space.

    Room was new and clean. Location was good for baseball games. Front check in staff was efficient.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional stay, Hotel Via Great location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The valet parking on game day is very expensive. $90 versus $75. The Valet staff were professional and courteous

    Very clean facility with comfortable rooms and pleasant and helpful staff. The hotel is directly across from Oracle Park which makes it very easy to get to the park or surrounding events. The rooftop bar/restaurant has exceptional views of the city and in addition to great staff.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Great Customer Service
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The manager took care of us when there was an error on the booking site. He made sure we received the correct room.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Real good business hotel.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights

    Facilities of the hotel are limited. No real breakfast and no pleasant lounge area. But we could do without.

    Excellent location for my purpose, working at INSEAD business campus on 5 minutes walk. Big room, excellent bed and shower. Kind staff and good service. Wonderful rooftop bar.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    It was peaceful and extremely beautiful

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Perfect hotel for attending an event at Oracle Park.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The parking situation. There were 2 cars with my room and I was not told in advance that valet only allowed 1 car per room.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    A mod hotel in a great location
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was fine but bland (nothing at all on the walls) and only one desk chair so although a limited breakfast is available by room service, there is nowhere you can eat it. Very nice well designed bathroom. Everything worked (or didn’t in our case) via a tablet - all lights either on or off as a result. This was rather frustrating. We reported this at checkout but the person at the desk just uttered, “Oh, sorry.” Tip for drivers - unless the Giants are playing a game at Oracle, there is very reasonable parking via Spot Hero at 153 Townsend, literally adjacent to the Via (instead of the $70 per night valet charge).

    The location across from Oracle Park, where the SF Giants play, is great. Nice restaurants in the neighborhood, which is important as there is very limited food at the hotel, although the roof terrace looked very nice and serves some from 4-11 pm.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Appreciate the quiet room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking is very expensive. Coffee maker in room didn't operate well but they did provide coffee in the lobby. Lighting in bathroom is really dim. Rooftop bar could be nice but they were having St. Patrick's party when we were there so it was loud and crowded.

    Quiet room. Nice basic amenities -- nice mattress and shower.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Overall great hotel option
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance to the property is in an alley which is a bit difficult to find at first. Only room service option for breakfast.

    The room was nice and clean, little shop in the lobby with snacks and drinks, good location in the city.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    We had a good time there
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I little pricey but it worth the money

    It’s very clean and the staff is very friendly

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Comfortable stay by the bay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all.

    Beautiful design, entry off of the busy street for a comfortable arrival. Super clean, and room very quiet in a busy city.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    My stay was fantastic! The staff and valet were so kind and welcoming! Looking forward to another stay!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything! From the warm welcome and hellos. Every time I was greeted and made feel welcome. The hotel and the people were super pleasant. It’s the second time we stay there and I can’t wait to be back!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The app didn’t work for pre-checkin and it didn’t work for room service either.

    Location and cleanliness.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Beautiful boutique hotel in a perfect location to attend games.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location is perfect for sporting events and food trucks! It is quiet and tucked away with a beautiful view of Oracle Park and the water from the room. I also loved valet, so quick and they took excellent care of our car.

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    We had a wonderful stay in San Francisco and the hotel was great.
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The location and the parking.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Will stay here again. Location is close to daughter, amenities were well worth it.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Lighting in bathroom was dark, didn’t care for the open shower concept.

    Room was immaculate and facilities. Loved espresso machine, fridge, and lighted magnifying mirror. Rooftop bar was an added bonus.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Comfortable and great location
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The TV console was coated with dust and looked like it and the coffee area had never been cleaned.

    They gave us early check in even though we arrived at 8 am. We initially asked to store luggage until check in but they gave us our rooms instead. So pleased! Our room was right next to the elevator but the rooms are so well insulated, we never heard a sound.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Everything was great except for the rooftop private events.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooftop always seems to be closed for private events. I’ve stayed here on multiple occasions & it’s always closed. They shouldn’t advertise that the property has a rooftop when it’s only available for private events.

    Love the location.

    Stayed in December 2023

  • Reviewed: 11 January 2024

    10
    Nice, modern hotel in a great location. Rooms were very comfortable and clean. Would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No room service

    Very nice hotel in a good location. Room and hotel were clean and had a modern aesthetic. Great facilities

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Staff was helpful, very enjoyable stay. Thanks so much!
    • Solo traveller
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    I liked everything

    Next door to family members. Close to everything and transportation was outside the door. Wonderful location.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Would definitely stay again if going to a show at the Chase center.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Rooftop bar was closed for private party - this was a big draw for us so very disappointed. The ground floor bar that was open did not have a wine list or cocktail list. When I inquired about wine they pointed to their shelves. When I identified a sparkling that I would like they responded "sorry it's not chilled". Also, didn't open until 4:00 pm.

    Quiet room - tough to find in this busy city! Nice bed, great shower. Front desk very helpful. Great location for the Chase Center. We were able to walk back to the hotel after the show.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Love the rooftop bar, great location

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Roof top bar

    Stayed in December 2023

Showing 1 – 25

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