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Reviews of Quality Inn & Suites Lacey Olympia 2 stars

120 College Street Southeast, Lacey, WA 98503, United States

#6 of 7 hotels in Lacey

Guests' Choice

Review score

Based on 182 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast, and handy to public transport and restaurants.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    I just needed a shower and good night's sleep and I got that, plus a real breakfast.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    soaps, lotions, etc were very basic, but adequate for an old man like me.

    The included breakfast had more variety and was was more substantial than I expected.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator Broken- had to carry luggage to 2nd floor

    Missed breakfast by 45 kin.- but they still gave me yogurt and offered whatever items were still out-- very nice!

    Stayed in May 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 1 night

    Scrambled eggs were very grainy.

    Breakfast - good selection and PROTEIN

    Stayed in April 2024

  • Reviewed: 21 March 2024

    8.0
    Hotel check in was efficient & friendly.
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Difficulty accessing property due to traffic congestion.

    Convenient location. Great pillows & bedding. Uncomfortable bed. 🤷‍♀️

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Easy to get to and nice staff.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The view out the window was behind the hotel sign.

    Great location for getting onto I-5

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    It gets the job done for a night or two away. Pretty decent place minus the small space.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    How small the bathroom is, you can’t really use the bathroom unless the door is open and it’s hard to get into the shower because the door is in the way. If anything it should be a pull to open door for the restroom.

    Decent bed, good working heater/AC

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Great staff and friendly service at an average hotel
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The card keys frequently didn't function at all or sometimes intermittently. They had to be replaced several times during my stay. In fairness, there was a power outage prior to my arrival and one during my stay that was not the hotel's fault and may or may not have affected this. Bathroom and shower were pretty small.

    The staff were all wonderful. They were helpful, knowledgable and friendly. Really great.

    Stayed in February 2024

  • Reviewed: 20 September 2023

    6.0
    Waste of money
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property is super outdated, as is the decor and appliances in the rooms. The colors of carpet and counter tops are really gross. It gives you the impression that it's not ever really clean. The smoke detector was not installed or working when we checked in.

    The jacuzzi tub in the room is very relaxing and enjoyable. The rooms are insulated well, and you cannot hear the traffic from the freeway very much with your windows closed.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    🥃

    👍

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    2 day visit to Olymp-Lacy WA area
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cheap mattress, property is surrounded by heavy traffic.

    Hot bath. Great staff. Grace who was the breakfast attendant on the first morning of my stay, was particularly kind in helping me with breakfast as I got there just before the closing of this area

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Hotel is good and the staff are friendly
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel location

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    It was a reasonably priced hotel, with a good breakfast and quick access to I5
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room had a funny odour. Not that it bothered us but the building has 3 floors..a lower level, a main floor and an upper floor but no elevator, which would be a problem for many travellers.

    The staff were friendly, there was good parking, free wifi, and the room was well appointed. The room had a funny odour. There was a bag in the closet area, I am assuming to remove humidity from the air, I think it was giving off a nasty perfume smell. The breakfast room was clean and bright with lots of choices for breakfast.

    Stayed in August 2023

  • Reviewed: 5 June 2023

    6.0
    the room was clean but otherwise, not interesting. we have had better places for the same price.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    There were undesirable people hanging around near the parking lot that made us feel the need to bring absolutely everything in to our room, leaving nothing in our vehicle.

    Stayed in June 2023

  • Reviewed: 7 April 2023

    7.0
    okay
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    found used woman’s pad under the bed

    the room

    Stayed in March 2023

  • Reviewed: 2 April 2023

    8.0
    Different
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 1 night

    The fire alarm going off at 4:00 am

    Stayed in April 2023

  • Reviewed: 2 January 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of traffic noise. Otherwise everything was great.

    Stayed in January 2023

  • Reviewed: 6 September 2022

    7.0
    I wondered about the usual clientele when I saw the price list in the bathroom of what you’d be charged for any missing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    no elevator. hair dryer was broken.

    easy access to lower level rooms, and rooms were clean.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    8.0
    would stay here again
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    less expensive in area I needed comfortable for the little time I was in it

    Stayed in September 2022

  • Reviewed: 20 August 2022

    8.0
    I recommend this property and would definitely stay here again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    No negatives about this property

    This property exceeded our expectations. It was quiet, comfortable and had a very good breakfast selection.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    My only real complaints were 1) there was a lot of noise after midnight, and 2) smokers hanging around by the doors let smoke in, which ended up in my room (I'm allergic). As a tourist, I don't stay up until 4:00 am. Unfortunately, the people in the room above mine were often up very late. They were loud enough just walking around that they woke me. As much as I liked the hotel, I probably wouldn't stay here again. I believe the problems is "homeless", long-term stays.

    In many ways I really liked this hotel. The staff are friendly and helpful. My room was clean and comfortable with all of the necessary amenities, including a very comfortable bed.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    8.0
    Value, location, comfort.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only downside to staying here was the morning traffic noise.

    The front desk staff and housekeeper were outstanding. They were very kind and helpful and did their best to help make our stay very comfortable. The breakfast was good…eggs, sausage, waffle machine waffles, yogurt, fruit, bagels and the best for last COSTCO muffins!!

    Stayed in July 2022

  • Reviewed: 5 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The minimal breakfast selection

    Stayed in May 2022

  • Reviewed: 15 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Timed switches on some of the lighting in the room seemed a little like hitting a campground, instead of a motel. Made me wonder what circumstances led to that...I guess with a slim profit margin, they save where they can...

    Staff was friendly & competent. I was just coming up for an evening event, & had everything I needed for that.

    Stayed in January 2022

Showing 1 – 25

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