4800 Woodstone Drive, San Antonio, TX 78230, United States
#143 of 318 hotels in San Antonio
Guests' ChoiceBased on 1162 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
8.0
Staff
8.3
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 14 May 2024
Karen
United StatesBreakfast could be better. Gravy was super salty like no edible. Also, the sausage links available were kind of cold. t really could be a lot better.
I was chosen to have a suite since looks like the employees get to do that. The girl who chose me actually checked me in and was so nice, professional and direct. Shout out to her for that. I didn't get to get her name but just want her to know I appreciate it so much.
Stayed in May 2024
Reviewed: 13 May 2024
Roberto
United Statesif they allowed us to park our bikes in the entrance. although they give a view of the bikes at the parking lot.
it's s nice place in a good area. it's clean, comfortable. been there 3 times already.
Stayed in April 2024
Reviewed: 5 May 2024
Larry
United StatesIt was good good
Good
Stayed in May 2024
Reviewed: 3 May 2024
Fontanez
United StatesThe pool hours ended early
The property was great , clean and the staff was helpful
Stayed in May 2024
Reviewed: 2 May 2024
Brenda
United StatesN/a
Waffles were awsome
Stayed in April 2024
Reviewed: 25 April 2024
Sandra
United StatesThe room was clean and the staff was very nice. The only issue that we had was that there was an electrical short in the bathroom and the light kept shutting off. The light at the door was flickering as well. Other then those small issues my stay was very nice.
Stayed in April 2024
Reviewed: 19 April 2024
Sylvia
United StatesFirst we did not have remotes for television then we were given the remotes for television and they did not work. Took them back to front desk but they could not do anything Dead roaches in cabinet next to refrigerator Smell in the room was like dirty water
Staff was attentive and area was safe
Stayed in April 2024
Reviewed: 19 April 2024
Jackie
United StatesMorning breakfast was cold and gravy was very runny
Very clean
Stayed in April 2024
Reviewed: 16 April 2024
Sylvia
United StatesThe price and deposit
Very nice and quite
Stayed in February 2024
Reviewed: 15 April 2024
Ernest
United StatesN/A
Tucked away near the Medical Center in Northwest San Antonio. Near lots of shopping and restaurants. Minutes from Fiesta Texas except that there is lots of construction happening on Loop 1604 in that area that slows things down to a crawl. We were able to access Andretti cart racing and Top Golf using back streets rather easily. Our room had a King and a Queen beds separated by a doorway for privacy. The TV remotes only accessed the Live TV channels but they had a good variety of stations to watch. The continental breakfast was limited but OK. There was sufficient parking. Beds were comfortable. Would stay there again!
Stayed in April 2024
Reviewed: 15 April 2024
Mingo
United StatesThey were complaining about checking out 5 minutes late.
Free upgrade
Stayed in April 2024
Reviewed: 28 March 2024
Lizette
United StatesCommunication
When I walked in it had an horrible smell of sewage. The room it self was not an a problem. However we did find a black bra under the desk. Not sure how that was missed by housekeeping. It clearly wasn’t ours. The hotel charges a $100 refundable deposit per room whose is normal. Only one deposit was refunded. I called four days later once I was certain the $100 charge was posted and not pending. Finally after calling early morning at 6:30am the front desk lady notified me the manager would be in an hour later. Now I’m no math wizard but that would put me at calling 7:30 on forward. It’s now 7:45 and after the 8th call she answers and VERY rudely tells me her manager works 9-5 and hung up. This customer service has been a joke.
Stayed in March 2024
Reviewed: 25 March 2024
Carmen
United StatesThe only thing is there were stains on the towels when we checked in..
The location and the stores in the area. The staff was nice and it was clean.
Stayed in March 2024
Reviewed: 22 March 2024
Griego
United StatesThat our room wasn't cleaned on our second night stay and we had to request for new towels.
The staff was friendly. The breakfast was great. The rooms were clean and very spacious
Stayed in March 2024
Reviewed: 15 March 2024
Abiel
United StatesBreakfast areas are too small. There was one waffle maker available for 15+ people
The room design.
Stayed in March 2024
Reviewed: 14 March 2024
Briana
United StatesToilet was dirty when we walked in. Told the front desk person and still wasn’t cleaned.
Welcoming
Stayed in March 2024
Reviewed: 12 March 2024
Lowena
Canadano breakfast for the last morning
Great breakfast, except for last day of our stay. there was no breakfast left at 8:15 that morning.
Stayed in February 2024
Reviewed: 6 March 2024
Victor
United StatesLocation was ideal; near restaurants and other venues
Stayed in March 2024
Reviewed: 27 February 2024
Lexy
United StatesCheap repairs are very noticeable
The location was great.
Stayed in February 2024
Reviewed: 21 February 2024
Larry
United StatesNothing
Location with my needs being met make this a wonderful stay
Stayed in February 2024
Reviewed: 18 February 2024
Vineyard
United StatesWas going to six flags but the weather didn't allow for it. So we were able to catch up on some sleep. Beds were very comfy.
Stayed in February 2024
Reviewed: 9 February 2024
Hector
United StatesI like everything, clean,quiet,nice staff, closed to restaurants and shopping centers
Stayed in February 2024
Reviewed: 26 January 2024
Andre
United StatesLocation. To be fair , the weather was crappy ( raining much ). But still not very much around when you don't have transportation lol.
The staff was nice and room comfortable , however the immediate location lacks little to wander around and see , also walkability very low if wanting to just go to a store for sundries , etc. Overall still a nice place to stay.
Stayed in January 2024
Reviewed: 22 January 2024
Zapata
United StatesN/a
Good location, for what I was there for. Clean and friendly staff
Stayed in January 2024
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