441 Park West, Augusta, GA 30813, United States
#16 of 83 hotels in Augusta
Guests' ChoiceBased on 776 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 26 May 2024
Curvy
United StatesGreat breakfast options, location to highway
Stayed in May 2024
Reviewed: 24 May 2024
Julio
United StatesJacuzzi was not in service
Indoor swimming pool
Stayed in April 2024
Reviewed: 28 April 2024
Jezreel
United StatesBreakfast coupons
Breakfast was not bad. There was enough variety
Stayed in March 2024
Reviewed: 1 April 2024
Natalya
United StatesI liked that staff was friendly and the rooms were clean and the beds were also very comfortable! They offered a great variety of breakfast food and even had almond milk, which I liked very much since I'm unable to drink regular milk.
Stayed in March 2024
Reviewed: 25 March 2024
Finch
United StatesI did not like front end manager when I arrived on March 22, 2024 around 4:30 pm. She was not polite or welcoming at all. She seems like she had an attitude and like we was bothering her while we was trying to have a normal conversation with her. I know we all have our days but when you are dealing with the public you have to put everything aside to accommodate your guess.
I was very pleased with the facility your staff in the kitchen was very nice. The rooms was very clean and comfortable.
Stayed in March 2024
Reviewed: 21 March 2024
Johnson1425
United StatesOne elevator shook going up and down but there wasn't anything that could say I had a bad experience about.
Everyone was nice and helpful. Rooms were clean and air worked great!!
Stayed in March 2024
Reviewed: 17 March 2024
Selena
United StatesLamp power socket for cell phone need fixingp
Cleanliness
Stayed in March 2024
Reviewed: 11 March 2024
Ieashia
United StatesN/a
The location
Stayed in March 2024
Reviewed: 11 March 2024
Ethel
United StatesThey didn't have any breakfast selections. We were told that the truck was stuck in Texas. So, not being able to have breakfast before leaving was disappointing.
The hotel was clean and the staff was very friendly.
Stayed in March 2024
Reviewed: 7 March 2024
Cheryl
United StatesOne of the young lady's seemed like she hated her job!! And the 272.00 paid in full. Then another 25.00 said refundable have not got yet ? Almost 300.00$ for 2 nights Ridiculous !!
Quiet, location , Breakfast
Stayed in February 2024
Reviewed: 4 March 2024
Casey
United StatesBeds could be more comfortable. The breakfast was completely overcooked. After looking at what was offered, we ended up going to find breakfast in town. We booked the room here because it offered the free breakfast so we were disappointed about this.
The room was much larger than I expected it to be. I booked this at the last minute for a weekend trip & ended up with a handicap accessible room.
Stayed in March 2024
Reviewed: 2 March 2024
Mellisa
United StatesHot tub didn't bubble and hours differed from posted. Elevators rattled. Key card demagnitized. No hot water for a shower one night.
Bed was comfy. Staff was friendly. Room was relaxing and visually appealing.
Stayed in March 2024
Reviewed: 26 February 2024
Rachel
United StatesI guess there was nothing I didn’t like
Breakfast was excellent. Very comfortable accommodations
Stayed in February 2024
Reviewed: 24 February 2024
Larry
United StatesBed was too high
location
Stayed in February 2024
Reviewed: 8 February 2024
Kimberly
United StatesThere was no vending machine at the entrance like it was my first visit. The sliding doors didn’t work with your key and the pool was closed but it is understandable because they are remodeling.
Very clean room, friendly staff. Close to the stores and food
Stayed in February 2024
Reviewed: 29 January 2024
Paul
United StatesNice breakfast…eggs, bacon, fresh waffles, sand lots more.
Stayed in January 2024
Reviewed: 8 January 2024
Karen
United StatesHigh price
Indoor pool
Stayed in January 2024
Reviewed: 27 December 2023
Mose
United StatesAfter returning to my room at least twice I had to go downstairs because my room key didn’t work
Indoor pool and hot tub. Room was very nice
Stayed in December 2023
Reviewed: 23 November 2023
Shalonda
United StatesThe pool was not very clean, yet warm. The jacuzzi definitely needs cleaning. Maybe try getting someone in to maintain the pool & jacuzzi. There is for sure something off with the water and it's levels. Our shower didn't work. The receptionist (a lady) was amazing at trying to change our rooms. The guy ( assuming he's the manager) not so much. As if we were supposed to stay in the room with a non working shower. She moved our room to a different one, he didn't seem so happy about it. Also when asked for (1) extra sheet or blanket, he stated that there wasn't any but the receptionist gladly gave me and extra sheet. She was amazing. Not sure if he was the manager or not but he was definitely not in the business of making his guest comfortable.
The beds were comfortable, the rooms were clean and decent. The breakfast was the best I've had at a hotel thus far. Like a breakfast buffet, not to mention they have a bar with a bartender open until midnight. The pool was warm.
Stayed in November 2023
Reviewed: 19 November 2023
Brandon
United Statesthe breakfast is not at all good. for the hotel being as nice as it was, i was definitely disappointed in the breakfast. but the rest was okay.
The beds are so comfortable, rooms are nice and smells great!
Stayed in November 2023
Reviewed: 18 November 2023
Erica
United StatesOur room ac was so noisy that we had to cut it off and just try to sleep in a warm room.
Staff was friendly. Felt safe traveling as a family. Clean facility and good breakfast.
Stayed in November 2023
Reviewed: 7 November 2023
Jackie
United StatesThe only thing I was disappointed with was the water pressure and the lack of hot water. I do not know if that was because I was on 5the floor.
I liked everything
Stayed in October 2023
Reviewed: 20 October 2023
James
United StatesCleaning staff generally lacked towels on their carts had to run down stairs to front desk to get towels quite often; many times cleaning staff were talking on phones while working so you felt as though you were interrupting their conversation to ask for items. Low water pressure in 205, and cold shower at peak time in AM. One washer and dryer for the entire hotel is a serious problem.
Staff at front desk and bar were exceptional as well as morning breakfast.
Stayed in October 2023
Reviewed: 16 October 2023
Kojo
United StatesThere were not enough bacon for my family when we got down to eat on Sunday.
The breakfast was supercalifragilisticespialidocious. only there were not enough bacon for my family when we got down to eat on Sunday,
Stayed in October 2023
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