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Reviews of HI New Orleans Hostel 3 stars

1028 Canal Street, Downtown New Orleans, New Orleans, LA 70112, United States

#4 of 170 hotels in New Orleans

Guests' Choice

Review score

Based on 1720 hostel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    9.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Great!
    • Leisure trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast food could have been a bit better but it was correct.

    The beds were very comfortable and allowed for a lot of privacy (curtains for each bed)

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    DOORS WERE VERY HARD TO OPEN

    THE FACILITY WAS CLEAN 🫧 AND ORDERLY ,,,,

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 8 nights
    • Submitted via mobile

    The front door is always locked so you either use your keycard or need to ring the doorbell. The doorbell is not very obvious to see as it was painted black so a lot of people miss it.

    The beds were very comfortable and it had a privacy curtain. Each person in the dorm had 2 hooks to use. All of the shared bathrooms are separate and self contained with a shower, toilet and sink so its very private. The breakfast was nice with bread, bagels, cereal, yogurt, hard boiled eggs and juice/coffee/tea. The location is right on Canal St and it's easy to walk into the French Quarter or hop on a streetcar/bus.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Excellent
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    Clean safe comfortable transport

    Stayed in April 2024

  • Reviewed: 25 May 2024

    10
    Overall excellent - would stay again. Some tiny suggestions to make it outstanding
    • Leisure trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    1) I wish the top bunk had a “roof” or something so the light in the general room didn’t wake me up. 2) I wish the bunk curtains were a little taller for the same reason 3) if the key could be any other color to make it easier to see among the sheets/towels etc. would make life much easier in the dark.

    Spotless with lots of local information going beyond the “tourist spots” available.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately the ice machine was broken. Bathrooms could be a little cleaner and stocked (soap dispensers were constantly out) but it was fine otherwise!

    LOVED the location, super close to the theater I was visiting for a concert. just a short walk to the heart of the city and all the sights. Breakfast was excellent as well and I loved the amount of open seating and lounging spaces it had! Front desk staff was excellent and super helpful and I loved that I could hold my luggage there after I checked out. My bed was SUPER COMFORTABLE and the key operated locker in the room was beyond convenient. I only wish I knew it was key operated before I lugged my padlock with me :p

    Stayed in April 2024

  • Reviewed: 22 May 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Private Queen Ensuite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, will go back there again no problem,staff good and helpful 🤠

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    Very nice place, could easily socialise or do my own thing and was close to bourbon street so very central for all activities

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    With un upper bed I was right underneath the A/C which is both loud and also got a little chilly. Also the room was in front of the elevators so you’d hear everyone coming in and out.

    Beds are very comfy and the curtain provides some privacy. Breakfast is included however quite basic. Location is great as you are quite close to the action but far enough to get some sleep!

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Music... but that doent matter to me, bc i was either gone or sleep

    Everything honesty

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    New Orleans is very crazy,however this hostel is like a island in a sea of craziness
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    One evening one of the staff members had music playing over the speakers extremely loud,.There were a lot of people trying to do emails and read books in the lounge and wanted a bit of peace and quiet

    Good vibes

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    I will stay there every time I go to NOLA
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 7 nights

    there was a large group of Tweens with chaperones when I was there, but .. that's just me. not crazy about that.

    free breakfast, includes fresh fruit, yoghurt, granola, different kinds of bagels, toasted, butter, cream cheese, jelly for toast, coffee, fancy teas.. full kitchen facility if you wish to cook use of fridge and freezer. This is probably the best hostel I have EVER stayed in. also a tv room so you can watch tv if you want. no smoke no drugs is A-Ok. Very Very safe.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    New Orleans is lovely
    • Business trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    I really don't have any complaints

    the dorm was the best dorm I've stayed in for privacy and comfort, and the shared spaces were the same. Luxurious for sure, better than a hotel in many ways.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Another Successful HI Hostel Experience.
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    I have stayed in various HI Hostels in the US and this is my absolute favorite by far! The property is very modern and resembles a hotel. The staff was super friendly and they have many recommendations for solo travelers! It was also within a walking distance from Burbon St (5min). I stayed in one of the dorm rooms and I really liked the fact that there were curtains in the beds for additional privacy! I would 100% recommend you to stay there instead of an hotel because you get to connect with others. Also if you have an early flight and couldn’t take the shuffle bus (like me), they order you an airport taxi for a flatrate of 36$ (+tax), which is fairly cheap compared to uber/lyft.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Great
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    - breakfast choice was limited, no cheese and only butter and one marmelade that was not good

    + great location + great comfy beds + quiet to slepp + common areas big and nice + cheap laundry

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    very affordable and convenient comfort
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 3 nights

    breakfast was simple, boil eggs, toasts and cereal daily.

    walking distance to most things and near tram stops. scenic street views. friendly staff. comfortable common areas.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Private Queen & Bunks Ensuite
    • Stayed 1 night
    • Submitted via mobile

    Always clean and comfortable. Staff is very friendly for

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    I was there for 4 nights and my experience was amazing, definitely was more than I expected! Super comfy beds, clean bathrooms, good breakfast, organized and friendly staff! I recommend staying there and definitely I'll be back

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good place to stay for a couple of nights
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted via mobile

    The shower water pressure was poor and lukewarm. We were warned in advance. Very expensive for a hostel probably due to the Jazzfest being held that weekend.

    Good location, good vibe, clean, includes breakfast. Private room is basic but good enough. The staff were really nice and helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    Everything neet. People kind. Good location. Love HI

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    Expensive, but on par with most hostels in the US

    All the communal facilities were amazing. The dorm rooms are setup well and comfortable

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was simple but a nice touch. Rooms had all you needed. Tons of toilets around and towels provided was great.Staff were helpful.luggage locker room for use on the check out day was great. Location was good - 15/20 mins walk away from everything

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    I think this is the new Gold Standard for hostels.
    • Business trip
    • Solo traveller
    • Bed in Men's 6-Bed Dormitory
    • Stayed 4 nights

    Neighbourhood looks rough as the local shops are selling "vapes and edibles" "liquor and luggage" and people on the street selling bangles and budgies but there was no aggression or even interaction from anyone in the area. It's across the street from Ritz Carlton, so I don't think the area itself is going to be a problem for tourists.

    Exceptionally well thought out and executed modern hostel. Management of entry, lockers, toilets and showers is very effective. The beds are comfortable and have good privacy in the dorm with their own shelf and charging points, dorm is well laid out and set up for changing without disturbing other sleepers. showers work well, left luggage room is simple to use. Great Ambience and music in the background (non-stop 80s) and decor.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 1 night

    Nothing

    Really nice place, clean, a lot of space, many bathroom, good breakfast I'll recommended

    Stayed in February 2024

Showing 1 – 25

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