559 Parkway, Gatlinburg, TN 37738-3201, United States
#35 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 7178 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
8.2
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End of dialog contentReviewed: 26 May 2024
James
United StatesNothing. It was all good.
The location.
Stayed in May 2024
Reviewed: 26 May 2024
Leslie
United StatesThe bed was very comfortable & breakfast great!
Stayed in May 2024
Reviewed: 25 May 2024
Laurie
United StatesShower pressure
Very comfortable, clean , friendly staff, great value and an excellent location
Stayed in May 2024
Reviewed: 25 May 2024
Jonathan
United KingdomNothing
Another great stay at this hotel. The room was great, and breakfast was OK. The pool is on the small side but adequate.Would stay again.
Stayed in May 2024
Reviewed: 24 May 2024
Shari
United StatesRooms were a good size and very clean. Bed was comfortable. Property has a great location and we were able to walk everywhere we wanted to downtown. Continental breakfast was a plus.
Stayed in May 2024
Reviewed: 22 May 2024
Amanda
United StatesCan't think of anything
This is our go to and we will return here.
Stayed in February 2024
Reviewed: 21 May 2024
Linda
United StatesRoom was very clean and location of hotel excellent.
Stayed in May 2024
Reviewed: 21 May 2024
Lair
United StatesFor a disabled person had to drive up to office for breakfast. No variety for breakfast. Same every day. No dry cereal. No waffles. No meat with eggs. For what you pay could be a better setup
Close to the trolly pickup close to door to get to room. Covered parking
Stayed in May 2024
Reviewed: 21 May 2024
Cody
United StatesLocation, 24 hr maintenance.
Stayed in May 2024
Reviewed: 20 May 2024
Charles
United Statesroom on the river was great.
Stayed in May 2024
Reviewed: 20 May 2024
Cathy
United StatesStaff was indifferent at best.
Good location, nice balcony on river, laundry facilities available
Stayed in May 2024
Reviewed: 19 May 2024
Amy
United StatesLocation, cleanliness, comfort, friendly staff , monitored covered parking breakfast that was included and Size of room
Stayed in May 2024
Reviewed: 19 May 2024
Shelly
United StatesBreakfast was mediocre and exactly the same offerings each day: biscuits and gravy, scrambled eggs, and oatmeal.
Perfect location on the Parkway. Easy access to all that Gatlinburg offers. Very clean from the bathroom to the common spaces. Quiet. Covered parking just steps from our door—so handy. Well-maintained property. Enjoyed the balcony and view of the water rushing by from our 4th floor room.
Stayed in May 2024
Reviewed: 19 May 2024
Cassel
United StatesNoise level outside.
Location is great, covered parking right outside your room. Large rooms with the basic amenities.
Stayed in May 2024
Reviewed: 16 May 2024
Marcellus
United StatesGood, great.
Stayed in May 2024
Reviewed: 16 May 2024
Elaine
United StatesIt would have been nice to have an extra bathroom and the hotel
Stayed in May 2024
Reviewed: 15 May 2024
Christopher
AustraliaThe stale smell with an overpowering bleach smell on the 4th floor & in our room on arrival. Breakfast venue was very crammed.
Very convenient location and comfortable room.
Stayed in May 2024
Reviewed: 15 May 2024
Dawn
United StatesWe loved everything.
The room was very large and clean, great shower pressure. Loved the private balcony over the water.
Stayed in May 2024
Reviewed: 15 May 2024
Orla
IrelandBreakfast and plastic / styrofoam cups, plates etc, everything into one bin so appears very little is recycled. But I guess that is everywhere in USA
Great location, large room overlooking stream.
Stayed in May 2024
Reviewed: 14 May 2024
Abel
United StatesBreakfast needs more meats and fruit choices. Shower head had too much pressure
Clean Proximity to town River side balcony Big room
Stayed in May 2024
Reviewed: 12 May 2024
Jeff
United StatesNo meat in the breakfast buffet, other than that all was excellent!
Great location, shop within walking distance. Great balcony view, covered parking garage. Clean, comfortable. Friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Maxine
United KingdomA great hotel
Stayed in April 2024
Reviewed: 12 May 2024
Susan
United StatesCan’t think of anything.
Nice location on the river, walking distance to town. The beds are very comfortable and the room was always clean. The staff was really nice and helpful. The free breakfast was yummy.
Stayed in May 2024
Reviewed: 12 May 2024
Connor
United StatesMore smiles please :)
Staff Friendliness Personal experience
Stayed in May 2024
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