520 E Street, Downtown San Diego, San Diego, CA 92101, United States
#123 of 241 hotels in San Diego
Guests' ChoiceBased on 806 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
9.1
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 25 May 2024
Dee
United StatesThat breakfast wasn't provided.
Location was great gave us a chance to walk in the Gaslamp district. Very close to all the bars and restaurants. Close enough to get us out and about and enjoy people watching but not so close that you don't have privacy and/or quiet from Fifth Avenue. Rooms were large and very comfortable.
Stayed in April 2024
Reviewed: 19 May 2024
Samuel
United StatesCoffee/Tea Service was always available. Customer service was excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Samual
United KingdomThe decor needs an update
Cecil was extremely friendly and made us feel very welcome making sure our honeymoon was very special! Valet parking was perfect
Stayed in May 2024
Reviewed: 13 May 2024
Leanne
United StatesRoom was a little small and I don't remember requesting a double bed.
Hotel charm, friendly staff
Stayed in May 2024
Reviewed: 13 May 2024
Adrienne
United StatesOnly downside was there were no USB plugs for charging phones.
It was an old historic building. Very clean. An easy walk to Pet o Park and many surrounding restaurants. The room was quiet, clean and comfortable. The staff was kind and professional. Rooftop area was a bonus.
Stayed in May 2024
Reviewed: 13 May 2024
Fabian
NetherlandsA gym and/or a pool would have been nice, but the price / quality ratio is excellent. Other than that it is really a great hotel!
Extremely friendly and helpful people here!! If I would need to go back to San Diego, I will book this hotel again for sure.
Stayed in May 2024
Reviewed: 15 April 2024
Mong-lien
TaiwanI expected the room cleaning would be finished by noon. But during my stay, there were at least two days that room cleaning was finished late after 3 pm. That is the only thing I think they can improve.
I like the view from my room and the rooftop patio which is relaxing. The location is excellent. It is served by a trolly station just a few minutes walk away. The common area on the top floor provides coffee, tea, and hot water, which is important for a solo traveler like me. Convenient stores, supermarkets, and a variety of restaurants are within reachable distance.
Stayed in April 2024
Reviewed: 7 April 2024
Barbara
United StatesThe street noise.
Our room was lovely. Bathroom was huge and clean. There was some street noise until about midnight (but this was in the Gas Lamp area and it was Spring break). The front desk and transportation staff were wonderful.
Stayed in April 2024
Reviewed: 2 April 2024
Lisa
United Kingdomeverything was as expected
location great for short break
Stayed in March 2024
Reviewed: 31 March 2024
Sarah
CanadaLoud music late into the night until at least 2 am. Cars with noisy mufflers racing up and down the street and lots of partying. If this is not your scene, don't stay here. Staff did their best to accommodate us and we were very grateful to Cecelia for moving us on a busy Easter weekend.
Rooms were spacious, beds were comfortable, staff were friendly and despite the noise at night it was a great location.
Stayed in March 2024
Reviewed: 30 March 2024
Jeremy
United KingdomShame there isn't breakfast but I was pointed to a location only a couple of minutes away which served an excellent and good value 'walk-in' breakfast.
Great staff, very helpful and knowledgeable about the city with useful tips - e.g. using the Trolley Bus system. Location excellent for nearby facilities and entertainment - but not too noisy. Rooms and beds very comfortable. Hidden gem of the rooftop area which is lightly used.
Stayed in March 2024
Reviewed: 25 March 2024
Jack
AustraliaBeing charged twice for car parking and then contacting them and we have had no reply. Not good enough
Location, found some nice eating and coffee spots
Stayed in March 2024
Reviewed: 24 March 2024
Helen
AustraliaNoise from Gaslamp especially the music was so loud
Our room was so spacious with everything to make our stay comfortable. Location was great central to everything.
Stayed in March 2024
Reviewed: 20 March 2024
Sawyer
United StatesI don’t have any complaints.
The staff were extremely friendly and helpful, they upgraded my room for free. The room had an issue with the AC, and they changed our room immediately.
Stayed in March 2024
Reviewed: 16 March 2024
Jacobson
United StatesThe room smelled like pot when we turned on the fan.
I loved how close it was to the venue we had tickets for.
Stayed in February 2024
Reviewed: 14 March 2024
Petra
SwedenLocation in the gaslamp quarter is nice if you like to not sleep. The noise outside was crazy until 3-4 in the morning weekends.
Excellent rooms & service
Stayed in March 2024
Reviewed: 12 March 2024
Francesca
ItalyThe room was very clean and the staff really kind and available for every request. It is located in a very good position, we always felt safe even at night!
Stayed in March 2024
Reviewed: 8 March 2024
Pamela
United StatesIt is a bit noisy outside. It did quiet down in the evening
Very comfortable
Stayed in March 2024
Reviewed: 6 March 2024
Hwajeong
South KoreaPlease note that, from Friday to Sunday, the outside is insanely noisy till 3:00 am as the hotel is located in the middle of Gaslamp downtown...
lovely and vintage room
Stayed in February 2024
Reviewed: 27 February 2024
Raja
United StatesLittle bit outdated
Wonderful staff, excellent location really, clean room, nice view from the rooftop
Stayed in February 2024
Reviewed: 20 February 2024
Darren
IrelandAvailability of parking and no breakfast
Location & Room
Stayed in January 2024
Reviewed: 21 January 2024
Miller-fleming
CanadaWe knew heading into this hotel that we were on a busy street and from previous reviews we were aware of the noise, but I don’t think I expected the level of noise. You really do need some type of earplugs in order to sleep.
The staff were excellent! Everyone was so incredibly nice from the desk staff to the valet. It really made an impression on us, we would definitely recommend this hotel to all of our friends.
Stayed in January 2024
Reviewed: 15 January 2024
Jennifer
United StatesGreat location! Parking was a bit of a pain. But when you find it, it’s easy. valet only. Walking distance to the house of blues and plenty other bars. And the rooftop terrace has a really pretty view.
Stayed in January 2024
Reviewed: 8 January 2024
Cole
United StatesThere is some noise as the Gaslamp Quarter is a famous party/nightlife district. The noise level was not unbearable.
As we walked in the hotel we were greeted by an extremely friendly desk clerk who upgraded our room to a suite. The room was clean, comfortable and spacious as it was a suite. The bathroom had a bath tub. We only stayed one night but pleasantly enjoyed the hotel. The rooftop has an awesome view which I enjoyed in the morning with a complimentary cup of coffee.
Stayed in January 2024
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