Interactions with front desk personnel and other staff were superb. They provided all the support needed. Property location was adequate with easy access to nearby grocery and other retail establishments.

Stayed in April 2024

I didn’t like most of my trip they were working in the hall way to much noise. The elevator to the pool that was on my floor doesn’t work . In my room im not sure if something was wrong with my vent but it made noises every night cutting into my sleep, I kept thinking someone was entering my room. My toilet stop working the 1st night, I waited about a few hours & started back flushing, then the next day it completely went out! The maintenance man had to come fix it.

My suite was really big! With a big balcony. The pool was huge too & heated! Hotel was overall beautiful.

Stayed in April 2024

A little pricey but for Miami I guess that is normal.

Bay front with a balcony. We walked all over. Bed was comfortable. Clean. Loved all the shops inside the hotel. We ate dinner at Primos and the lasagna was delicious. We ate at the breakfast cafe and it was also really good.

Stayed in April 2024

The View of the bay

Stayed in February 2024

We had to wait an extra hour and twenty minutes for our room to be ready but the staff gave us a voucher for a free meal so that was cool. In the 2 bedroom units, one of the rooms offers MUCH more space than the other. So either you flip a coin for the bigger room (which we did and I won but I graciously gave it to my female friend because I saw that she needed much more closet space than I did), or just agree to whoever takes the bigger room should make the bigger $$ contribution.

The place was just right for everything my friend and I needed. We were close enough to the Ultra Music Festival event venue that we came for. We took a Lyft to go but the distance wasn't too far for us to walk back afterwards. The hotel itself was great. Staff were friendly and helpful. Our 2 bedroom unit was amazing. The view from the balcony was great. Surprisingly the rooms were very quiet considering the entire hotel was fully booked at the time. Close walk to the Publix for your essentials and to Checkers for your fast food.

Stayed in March 2024

I liked the restaurant. Our waiter Irving was exceptional. Very friendly and offered us advice on nearby services.

Stayed in March 2024

No carpet...how far the room was even though it was quiet. Just thinking we went to the lobby a number of times and we only stayed one day...

The desk with mirror, the shower

Stayed in February 2024

Price of room and stores and restaurant's in hotel. They charged almost twice the price as neighboring hotels.

Clean and convenient location

Stayed in February 2024

Not much close by.

Nice room. Location had very little access to restaurants with the exception of the Italian restaurant in the hotel which was outstanding.

Stayed in January 2024

Dated hotel

Excellent location

Stayed in January 2024

The location is close to a Marina, and close to the cruise ship terminal. there is no many commercial places nearby

Stayed in December 2023

Some things could be updated like vents in the hallway with rust all over them also the bed in our room definitely needed to be changed the mattress was definitely done. Otherwise the room was a great size with a view. Would definitely stay again. Also it’s valet only so be prepared to pay 40 a day for valet that was the one thing we weren’t told.

It was very nice and welcoming.

Stayed in September 2023

We had a problem wit the air in the room

It was nice

Stayed in July 2023

HIGH COST OF VALATE FOR CAR - NO SELF PARKING. BEDS WERE A LITTLE HARD,

THE BALCONY AND VIEW WERE NICE. THE ROOM WAS VERY CLEAN.

Stayed in August 2023

Bathroom smelled like gas appliances or lighter fluid. The check-in process was cumbersome because my flight was cancelled and I could not arrive on time. I was also overcharged for valet services.

The location of the hotel and the size of the room were great.

Stayed in August 2023

I did not like the distance for travel to the ice machine. Then there was no ice!

Location of the room had an excellent view of the ocean.

Stayed in August 2023

The staff was amazing! I had to.print some last minute documents for my family's trip after I had already checked out and the front desk staff was super helpful.

Stayed in August 2023

There was no breakfast

Close to the centre

Stayed in August 2023

No service at the pool ie. Bar closed and no towels. The lighting in the room there was no way to turn on the light in the bathroom without disturbing the person sleeping.

Location close to museums and metro mover which is free. Beautiful views. Staff was very attentive.

Stayed in July 2023

Wifi was awful

Stayed in July 2023

We had problems using our hands because the machine was down which was a huge inconvenience our first day.

I loved the location, it was close to everything. I also loved the condo it was huge, more than enough space for me and my partner to be comfortable.

Stayed in July 2023

There was no broom for the floors that were very dusty. The utensils were old and rusted. The kitchen was not cleaned as there was old food partials in some areas. Overall the place could have been a little cleaner if someone just paid attention to details. Also understood we couldn't have guests due to being on residential side but there should be some type of leeway.

The view is amazing, just spectacular. The staff were awesome. The bed was comfy. The room was very modern in design. Two bathrooms were a major plus, and both have showers.

Stayed in July 2023

cleanliness

location

Stayed in June 2023

Arrived to find that we had been upgraded to a 2 bedroom Condo which was perfect in our case since my husband and I were travelling with two of our adult children. The room was beautiful and spacious. The only downside is that we were only in town for one night and were unable to take advantage of the amenities that the hotel had to offer. We will certainly be back.

Stayed in June 2023