65 East Harrison Street, Chicago Loop, Chicago, IL 60605, United States
#171 of 182 hotels in Chicago
Guests' ChoiceBased on 2346 hotel reviews
6.3Cleanliness
6.8
Comfort
6.8
Location
8.6
Facilities
6.3
Staff
7.6
Value for money
6.7
Free WiFi
7.9
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End of dialog contentReviewed: 25 May 2024
Margaret
United KingdomDated room but clean
Stayed in May 2024
Reviewed: 23 May 2024
Mary
United StatesThe breakfast was overpriced and was just ok.
We liked that there were breakfast places within walking distance.
Stayed in May 2024
Reviewed: 20 May 2024
Robin
United StatesTv didn’t work. Toilet seat loose and didn’t flush good. Only leaves 1 pack of coffee. Need at least 2
Stayed in May 2024
Reviewed: 20 May 2024
Fay
United StatesThe location did not look like the photos. It was a lot older. The bathtub was a bit clogged and stained. The bed wasn't comfortable.
The staff was very friendly and the location was great.
Stayed in May 2024
Reviewed: 20 May 2024
Vanessa
United StatesThere were no grab bars in the bathroom. This absence of grab bars could be dangerous for senior citizens. I will never stay at your facility again.
The location
Stayed in May 2024
Reviewed: 30 April 2024
Derek
United StatesHeat pipe made noise all night, barely slept.
Good location and clean
Stayed in April 2024
Reviewed: 29 April 2024
Vince
United StatesThe staff was very friendly and accommodating. I'd stay again just because of them.
Stayed in April 2024
Reviewed: 28 April 2024
Kenyatta
United StatesRooms need to be renovated
Location
Stayed in April 2024
Reviewed: 25 April 2024
Hildah
BotswanaBeing told there is nothing er csn do after losing my charger in the room.
The rooms need a little renovation. E.g. remove the carpets . Not ease to find a convenient pace for one's coffee or tea.
Stayed in April 2024
Reviewed: 22 April 2024
Tracey
United KingdomConvenient for connection to the Greyhlund station on West Harrison. Good restaurants close by. Neighbourhood is very safe.
Stayed in February 2024
Reviewed: 20 April 2024
Hugh
United KingdomThe bathroom was cramped. The bathroom shelf was very small and I had just about room to turn round. The room was tired and cannot have been redecorated for quite sometime and if I am being very picky it could do with extra noise insulation as it was a little noisy though this didn't wake me up.
The location was perfect. A short and pleasant walk into downtown. The room was large and it had all the equipment I needed for ironing and my office work too. Bed extremely comfortable. My three night stay was just fine. For the price, I would stay there again.
Stayed in April 2024
Reviewed: 17 April 2024
Henry
GermanyVery old room and furniture. Location looked kind of outdated. Some corners of room were not clean.
Good location and fair prices.
Stayed in March 2024
Reviewed: 3 April 2024
Michele
United StatesThere was no place to park where you felt. Your car was really safe and the parking lot was super expensive.
The room was clean and very nice, but it was way too hot and we couldn’t get the heater to turn off so we had the heater and the air conditioner running trying to make it cooler in the room.
Stayed in March 2024
Reviewed: 2 April 2024
Dajuan
United StatesWrong room
The size
Stayed in April 2024
Reviewed: 1 April 2024
Cody
United StatesThe room I payed for ahead of time was given away but it was blamed on Booking.com
Location
Stayed in March 2024
Reviewed: 31 March 2024
Kacee
United StatesI liked the location of the hotel.
The view of the city.
Stayed in March 2024
Reviewed: 30 March 2024
Masoud
United StatesI described above
At first night about 1:30am March 24 the I arrived there because before I lossed last hotel and had to reserved Travelagev but ishe said at 3:00 24th is check in time I request one room to rest and she gave me so bad room 235 derty small and was like storage ni chair and any service $198 ☹️ I complain but noting I accepted because we we’re tired need to ret finally tomorrow for 2 day reserve in reception we can get another room. Anyway I got bad experience for one night at that room were.☹️
Stayed in March 2024
Reviewed: 25 March 2024
Rae
United StatesThe walls are thin. I could hear the conversation of the guests next door. We actually talked to each other. Very friendly but that is my only complaint
It was clean and close to downtown and the lake front
Stayed in March 2024
Reviewed: 24 March 2024
Matteo
CanadaThe building, rooms, and furniture may need to be spruced up a little.
The location is great. Right by the blue line if you take the train from the airport, 10 mins away from the Art Institute, Millennium Park, and all the good stuff
Stayed in March 2024
Reviewed: 23 March 2024
Roy
United StatesThe coffee maker had a cord that did not extend and I had to make the coffee on the night stand by unplugging the clock. Carpeting is ragged and all could be updated.
The breakfast was good and restaurant staff very friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Monaye
United StatesThat my room was cold the whole stay and no heat and the price was high on the room.
The area
Stayed in March 2024
Reviewed: 21 March 2024
Kim
United StatesBed was very uncomfortable, water pressure in shower was terrible. I would have expected better for the cost per night....
Location to the events that I was there for.
Stayed in March 2024
Reviewed: 19 March 2024
Rhonda
United StatesThat the rooms were nowhere near nothing that shows on Booking.com and the outlets everything you plug in it fell back out.It has no breakfast included. Now the shower was flipping AMAZING!!! And my guest got bit up by something so she is gonna have to go to the Dr when getting home.
The staff are super amazing and the housekeeping stays on top of there job.
Stayed in March 2024
Reviewed: 14 March 2024
Jennifer
United StatesNo breakfast
It was clean.
Stayed in March 2024
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