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Reviews of Quality Inn & Suites Phoenix NW - Sun City 2 stars

11201 Grand Avenue, Youngtown, AZ 85363, United States

#1 of 2 hotels in Youngtown

Guests' Choice

Review score

Based on 702 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    7.2

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 28 May 2024

    7.0
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 April 2024

    7.0
    Good
    • Couple
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    That we couldn't take our breakfast back to our room.

    It was surprisingly clean, we had a pet friendlyroom. Just wish we could have taken out breakfast back to our room.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Wanted a place to sleep that wasn’t in a hospital room on a chair.
    • Couple
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price for what there was, wasn’t reasonable. If our daughter wasn’t in the hospital we would not have stayed there.

    Friendly staff and helpful.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Very economical!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Trains and traffic too loud. Ear plugs are provided by hotel.

    Staff was very nice, rooms nice/clean, breakfast was good.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Good location, okay room and housekeeping, great office staff.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 5 nights

    There seemed to be room for a leisure chair, but the only chair available to sit in was the desk chair, so I made due. I didn't realize there was an air force base near, so the mornings were a bit noisy. Also, I asked for housekeeping in the middle of my stay, but they didn't make it until the next day. However, I flagged down one of them for additional towels.

    Room was clean although the motel was a bit old, I booked this motel for the location, which proved to be great for my itinerary. I also walked every morning and found a nice little neighborhood route through a couple of parks. I didn't partake of the breakfast. The staff was excellent as I had a nightmare of a trip down with cancelled flights and they helped a lot with arriving in the middle of the night and dealing with my lost luggage.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Excellent location, great value
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Train line and air base close by made for some noisy moments.

    Location was ideal for spring training baseball parks, shopping, and access to northern destinations. Excellent staff, very helpful and friendly (especially the "caretakers" of the breakfast room!) Will stay again.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    People, food, good, beds comfortable, price did not reflect the shabbiness of the room.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Noise from hiway awful. Room was "worn", needed refreshing for $244 a nite, I didn't expect the shabbiness of the room. Sink had a smell, like a drain that needed cleaning. Bearable, but not pleasant.

    Breakfast was good, lady preparing breakfast was very pleasant and helpful. Front desk people were very, very nice and helpful. Bed was COMFORTABLE! Pillows were COMFORTABLE.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    It was ok, smelled like cigarette smoke, breakfast was microwaveable burritos.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our non-smoking room smelled like cigarette smoke.

    Close to where I wanted to be, spring training facilities.

    Stayed in March 2024

  • Reviewed: 15 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking was tight. While I was getting dressed, housekeeping just unlocked the door and walked in. No one knocked or announced themselves. It was 30mins before checking out. She walked in the room before noticing me staring at her and then apologized and left. The shower was slow to drain, which I reported to the front desk when leaving.

    The train did not come through as frequently as I had anticipated.

    Stayed in December 2023

  • Reviewed: 26 September 2023

    7.0
    Was good for the price
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Could use some newness

    Close to where I was going

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    It was decent.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Simple handyman fixes not done to our room, toilet handle LOOSE, water damage not fixed/treated after bathroom flood.

    Within a 10 minute drive from our reason for the visit.

    Stayed in September 2023

  • Reviewed: 18 July 2023

    6.0
    $250 Cash Deposit Only For Residents of Arizona
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charged $250 cash deposit only if you're from AZ, but if you're out of state there's no deposit which makes no sense. First, no one in this day & time carries that amount of cash around & the room was only $84 so why is a deposit 3 times the room rate & only in cash. Definitely will never stay there..............

    Decent hotel for the price

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    okay room, okay breakfast, horrible nights because of the trains
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Close to railway where trains sound their horns at every railwaycrossing

    Friendly staff, affordable rate

    Stayed in May 2023

  • Reviewed: 10 July 2023

    6.0
    Sorry but we will not revisit this location in future trips.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 5 nights

    The location is terrible as it was not easy to get to and from the motel. Police and fire truck activities were seen often. Noisy! The surrounding area is desolate. Located on a busy street. No possibility to walk to anywhere. There was no breakfast offered.

    The pool was fun. The room was nice and big.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I love the breakfast every morning and the staff is really great.I love my stay there,will go back again.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ran out of toilet paper called no one answered left message for more toilet paper never got any. We ended up leaving and never got paper we just used all the tissue paper. We only had half a roll when we arrived.

    Everything

    Stayed in April 2023

  • Reviewed: 8 May 2023

    7.0
    It was good enough for overnight stay
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise train noise and the air conditioner was very loud

    Didnt eat breakfast

    Stayed in May 2023

  • Reviewed: 2 May 2023

    6.0
    Pleasant
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Homeless trespassing constantly on hotel property

    Liked that it was under a hundred with tax also liked assortment of breakfast items

    Stayed in May 2023

  • Reviewed: 1 May 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floor was not clean in room and some homeless and shady credit card thiefs around hotel

    The bed and good Ac

    Stayed in April 2023

  • Reviewed: 24 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Too much railroad noise. Have stayed here before but seemed extra loud this time. The wood floor was clean but made shoes sticky.

    Staff was great. No problem with reservation. Did not use pool but looked clean.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Convenient
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very close to the highway, some sketchy people hanging around.

    Convenient, easy in and out to highway, clean and comfortable.

    Stayed in January 2023

  • Reviewed: 8 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Train blowing it's horn at night. Bathroom is really small.

    Staff was nice, rooms were clean, breakfast was awesome.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    Good location, decent price

    Stayed in February 2023

  • Reviewed: 21 March 2023

    7.0
    I don't think I will stay there again even though it is close to my family that I go visit.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    I know we are seniors but we did not need a handicap room, it smelled a musty smell. Was not aware that the train runs right across the street they even leave ear plugs in the room. The price for the room was high.

    I enjoyed the breakfast.

    Stayed in March 2023

Showing 1 – 25

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