7821 Commerce Drive, Florence, KY 41042, United States
#16 of 31 hotels in Florence
Guests' ChoiceBased on 643 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
7.6
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End of dialog contentReviewed: 8 May 2023
Steve
United StatesIt was very easy to get to. The staff was friendly and very helpful. If we ever go back this is where we will stay.
Stayed in May 2023
Reviewed: 3 May 2023
Samuel
United StatesThat animals were allowed and we were woken up a few times in the night due to the barking.
We enjoyed the king room with the jacuzzi tub. Close room to the parking lot.
Stayed in April 2023
Reviewed: 25 April 2023
Tyler
United StatesFunky smell on third floor hallway.
Located right off the highway and close to restaurants. Very clean and excellent hot breakfast.
Stayed in April 2023
Reviewed: 20 April 2023
Deborah
CanadaBathroom is tired, lighting in the room is not soft white, elevator needs refurbishing.
Great location right off I-75, friendly and knowledgeable staff, good breakfast
Stayed in April 2023
Reviewed: 20 April 2023
Loral
United StatesA bigger place for my suitcase would have been easier.
I liked fresh towels each day. The beds are very comfortable.
Stayed in April 2023
Reviewed: 6 April 2023
Geralyn
United StatesHalls smelled like Marijuana. Small breakfast seating....crowded.
Hot protein breakfast. Pet friendly.
Stayed in March 2023
Reviewed: 5 April 2023
Geralyn
United StatesSome of fixtures in hotel were rusted. Small over crowded breakfast area. Both times we stayed smelled like the floor was smoking weed.
Hot protein eggs sausage waffle breakfast hours could be longer. Good choices!! Clean!'
Stayed in April 2023
Reviewed: 27 March 2023
Metoold63
United StatesVery clean and comfortable
Stayed in March 2023
Reviewed: 15 March 2023
Lehto
United StatesNot in a convenient location. Could be cleaner. No directions on how to access TV menu/guide. Cheap remote with just volume & channel + or -.
Good parking. Staff was nice, check in was fast. Bed was comfortable.
Stayed in March 2023
Reviewed: 9 March 2023
Rachel
United StatesNo frills (but ok for the money)
Clean, decent room and bath size, friendly staff.
Stayed in March 2023
Reviewed: 5 March 2023
Billy
United StatesI would have like to seen a reduction in the price some since there was no power , hot water or breakfast due the power outage from the storm.
The staff was phenomenal considering the situation they were in. They were well prepared to keep things going as best that they could with no power. There’s only some much that any one can do in that situation. Great staff
Stayed in March 2023
Reviewed: 5 March 2023
Robyn
CanadaThe bed wasn’t very comfortable
Location was convenient to I-75 and many restaurants.
Stayed in March 2023
Reviewed: 2 March 2023
Beatrice
United StatesBreakfast was average and right by the reception desk and the exit, but it was good enough.
It was clean, the room was spacious and the beds super comfortable. We only stayed for a night and it was exactly what we needed. Nothing too special, but clean and nice.
Stayed in December 2022
Reviewed: 27 February 2023
Cheryl
United StatesHad to clean the hot tub remote wouldn't work
Breakfast was midcore, the hot tub we had to clean before we got in, the room was nice and the staff was very friendly
Stayed in January 2023
Reviewed: 25 February 2023
Hannah
United StatesWe stayed in a King Suite with a spa tub, which we look forward to our baths (that is why we get these rooms), and the tub would not stay full, the drain was broken so even with it closed it would not hold the water. Cleanliness was 6/10, shower needed a good scrub and there was hair all over the floor.
The staff was very friendly, breakfast was good!
Stayed in February 2023
Reviewed: 20 February 2023
Michelle
United Statescarpet was not as clean as could have been
convenient location and awesome staff
Stayed in January 2023
Reviewed: 13 February 2023
Cheryl
United StatesThe only real negative was that the elevator wasn't working, which happens from time to time. Only stayed one night so it wasn't too big of an inconvenience.
The woman at the front desk was nice and very professional. It wasn't "exceptionally" clean but it was cleaner than most hotels I have stayed at so for the price I was impressed. Comfy, clean beds. Good sized fridge. Great location, right off the interstate and 4 minutes from the mall. I didn't get to eat breakfast but was told it was a full hot breakfast from 6 to 10 which is later than most hotels. Overall I was very impressed for about $70 on a Saturday.
Stayed in February 2023
Reviewed: 7 February 2023
Essam
United Statesthe sink doesn't drain the water
clean and good customer service, and good value
Stayed in February 2023
Reviewed: 5 February 2023
Wanda
United StatesThere was a skunk like odor in the elevator
Stayed in January 2023
Reviewed: 4 February 2023
Wallace
United StatesNo complaints come to mind.
The property was in a nice location — very affordable to be so close to the airport.
Stayed in January 2023
Reviewed: 1 February 2023
Kathleen
Canadavery comfortable beds and tv package.
Stayed in January 2023
Reviewed: 1 February 2023
Jim
CanadaThe $30 pet fee seemed a little excessive.
Breakfast was tasty and pleasantly presented.
Stayed in January 2023
Reviewed: 30 January 2023
Kevin
United Statesdriveway is kind of tight
very clean.
Stayed in January 2023
Reviewed: 30 January 2023
John
United StatesNew rooms and cjean
Stayed in December 2022
Reviewed: 25 January 2023
Matt
United Statesthe crack hotel across the street but you can’t choose your neighbors
clean and comfortable
Stayed in January 2023
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