7821 Commerce Drive, Florence, KY 41042, United States
#16 of 31 hotels in Florence
Guests' ChoiceBased on 643 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
7.6
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End of dialog contentReviewed: 26 May 2024
Ardell
United StatesVery rude reception person.
Reasonable price close to airport.
Stayed in May 2024
Reviewed: 23 May 2024
John
CanadaOlder woman at the front desk who checked us in was the worst. She was rude and argumentative. We felt bad for the younger woman who had to work with her. She was rude to her as well.
Very clean, nice comfortable room
Stayed in May 2024
Reviewed: 21 May 2024
Dylan
United StatesN/a
Clean and quick check in
Stayed in May 2024
Reviewed: 18 May 2024
Helmut
United StatesOnly had one ice machine and it was not working . Not enough space for eating breakfast.
Easy on and off the highway. Great shower , nice room
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United StatesFANTASTIC FABULOUS
Stayed in May 2024
Reviewed: 30 April 2024
Brandon
United StatesOur room had motion sensing light at the entry door. Very convenient when entering room. BUT...our light came on twice on its own in the middle of the night. VERY disconcerting to wake up to discover the light is on....kinda freaky! Not sure why it happened....air movement from A/C?
Was just here 10 days previous; now staying here again on return trip home. Super comfortable, great breakfast in the morning. Plenty of parking for RV or towed trailer (my situation), with well lit parking lot. Plenty of restaurants close by, although we used DoorDash and food arrived faster than expected.
Stayed in April 2024
Reviewed: 19 April 2024
Brandon
United StatesOnly one elevator, and it's tiny....two people with luggage fills it up. Only one ice machine on bottom floor at extreme end of building...it's a long walk to get ice.
Convenient location right off the freeway; lots of ample parking (I was towing a trailer, so this was a huge bonus). Plenty of restaurants close by willing to deliver. Complimentary breakfast was delicious.
Stayed in April 2024
Reviewed: 10 April 2024
Steve
United StatesNo complaints
Food was great. Excellent choices for everyone
Stayed in April 2024
Reviewed: 2 April 2024
Cook
United StatesRate higher than another guest
Location
Stayed in April 2024
Reviewed: 1 April 2024
Madaya
United StatesLocation
The area it was very convenient
Stayed in March 2024
Reviewed: 29 March 2024
Jessyca
United StatesAnother guest at checkin complained that her tub had hair in it. They gave her a new room promptly, which was good. But wouldn't ya know that my room had hair in the tub 🙄 breakfast was great when it was fresh but we got there around 9 am and there was nothing left (closed at 10). Server was super rude when she got busy, even though the eating area was never full. It wasn't the worst place but definitely would not stay more than one night.
Great location right off express way which was perfect for an over night stay. Fixtures were updated
Stayed in March 2024
Reviewed: 25 March 2024
Carolyn
United StatesKinda dirty
Easy to get to.
Stayed in March 2024
Reviewed: 25 March 2024
Lisa
United StatesDesk staff were helpful
Stayed in March 2024
Reviewed: 21 March 2024
Ashara
United StatesI did not appreciate the way I was treated during check in. There was an older lady there who would not service me but she waited for a young man Nicholas to come back from the phone call he had taken. The Lady did not speak to me but looked me up & down twice. When Nicholas did return, he was rude & asked me what else was I standing there for when I had another room to pay for! I paid for my other room later that night due to it not being taken when I first checked in.
I loved the location for the property & the accessibility to many of the facilities from the hotel. I liked the cleanliness of the rooms.
Stayed in March 2024
Reviewed: 19 March 2024
Tammy
CanadaGood size rooms. Great breakfast 😋 friendly staff.
Stayed in March 2024
Reviewed: 16 March 2024
Donna
United StatesIt was an overall great stay. Great place to go stay close to the creation museum.
Great location, clean, and met all our expectations. Great complimentary breakfast.
Stayed in March 2024
Reviewed: 10 March 2024
Gregory
CanadaN/A
The Hotel was close to I-75 which allowed us to get onto this highway early in the morning for our journey to Macon Georgia The breakfast was good, including the fruit that was made available to us.
Stayed in March 2024
Reviewed: 9 March 2024
Berenice
CanadaVery convenient to the highway. Nice hot breakfast. Comfortable bed great price. Staff was friendly
Stayed in March 2024
Reviewed: 29 February 2024
Sharon
CanadaCan't think of anything.
The man that checked us in was extremely helpful and very nice to us...kudos to him. The beds were comfortable and the pillows were great! We were happy with breakfast - food was hot and there was a nice variety of choices.
Stayed in February 2024
Reviewed: 22 February 2024
Tracey
CanadaGood location. Everything was just right..
Stayed in January 2024
Reviewed: 20 February 2024
Gina
United StatesOne of our stops when traveling South and the back North. Always a good value and the hotel is always clean and rooms are nice Breakfast is hot and plentiful.
Stayed in February 2024
Reviewed: 12 February 2024
Rodney
United StatesGreat location
Stayed in February 2024
Reviewed: 4 February 2024
Dennis
CanadaBathroom could be updated. Better towels, caulking around bathtub fixed. No response to our email if we were getting a pet friendly room.
Location and price
Stayed in February 2024
Reviewed: 4 February 2024
Betty
United StatesLayout of room. Chesterfield too close to bed
Great value for price. Good breakfast
Stayed in January 2024
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